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Hi there, Thanks for getting back. Currently we do not have any such readymade code for reference. However, let me share this with my dev team and if possible they will provide you with hook/filter accordingly for your customisation.
Hi there, Thanks for informing us about this. Kindly provide us some time to check the same on our end and we will get back to you as soon as possible.
@Arturo Alvarez, You can surely add a custom column to the vendor list table using your own custom code to achieve your desired flow.
Feel free to reach out if you have any more questions.@Nathan Wolhendler, As mentioned earlier, you can use any charge type between “Separate Charges & Transfers” and “Destination Charges” to allow your customers to purchase from multiple vendors simultaneously using the Stripe Marketplace payment method.
Feel free to reach out if you need any further assistance.
Hi @Picflick, We attempted to replicate the flow you described, but the PayPal server is currently down, which prevents us from verifying the payment details on our end.
In the meantime, could you please provide the exact settings you’ve used for the membership plan? Specifically, we’d need details on the recurring cost, sign-up fee, and coupon settings. This will help us recreate the setup on our end and assist you further.
Sure. Check our mentioned flow on your end and let us know if you need any further assistance from our end.
Hello there, It’s been a while since we last heard from you, so we’re assuming your issue has been resolved. We’re closing this thread for now. If you need any further assistance or encounter any other issues in the future, please feel free to open a new support ticket.
Hi @Picflick, The screenshot I shared reflects a membership plan without a trial period, which is why the coupon discount amount is displayed correctly.
However, if the membership plan includes a trial period, the “recurring amount” will be shown as 0, and the coupon amount will also be 0, as mentioned in our previous response.
If you have any further questions, please feel free to let us know.
Hi @Arturo Alvarez, The error you’re encountering is due to the Store Policy module not being activated on your site.
If you’d like your vendors to add store policies, simply navigate to: Admin Dashboard >> MultiVendorX >> Modules, and enable the Store Policy module.
Alternatively if you want to hide the Store policy tab for your vendors you can simply add the below code in the functions.php file of your current active theme –
add_filter('mvx_vendor_dashboard_nav', 'callback_mvx_vendor_dashboard_nav', 99); function callback_mvx_vendor_dashboard_nav($vendor_nav){ unset($vendor_nav['store-settings']['submenu']['vendor-policies']); return $vendor_nav; }CopyIf you need any further assistance please do let us know.
Hi @Nathan Wolhendler, We completely understand your perspective. However, as mentioned earlier, Stripe has discontinued support for payment disbursement to multiple accounts with “Direct charges.You can refer to this doc here https://stripe.com/docs/connect/charges for further information.
If you’d like your customers to purchase products from different vendors in a single transaction and receive payments via Stripe Marketplace, we recommend switching to any charge type other than direct charges. This should resolve the issue without any complications.
If you have any further questions, please feel free to reach out.
Hello, We’re sorry to hear that you’re experiencing an issue.
Upon checking on our end, we found that the emails for vendor product approval and rejection are being triggered as expected. You can view the screenshots here: https://prnt.sc/UewsyEKp7xsv, https://prnt.sc/hW6am-Fz8Hcl.
Since you’re encountering difficulties, we recommend verifying that email notifications for “Vendor Product Approved” and “Vendor Product Rejected” are enabled. You can check this by navigating to: Admin Dashboard >> WooCommerce >> Settings >> Emails.Once you enable the email notifications then check the flow again on your end to verify whether the emails are getting triggered.
If the issue persists, please create a staging site that is an exact replica of your live site and share the URL along with temporary admin and FTP access. This will allow us to investigate further and assist you accordingly.
@MaxenceTP, First and foremost, we sincerely apologize for the delay in implementing support for the additional payment methods in our Stripe marketplace.
To be transparent, our team has been occupied with other development tasks and hasn’t yet had the opportunity to begin work on this. However, rest assured, once the current projects are completed, they will prioritize adding support for the additional payment methods in the Stripe marketplace. We will keep you informed as soon as we begin this process.
Thank you once again for your continued support and understanding.
Hello, I have already informed our development team about this issue. We will keep you updated as soon as the fix is implemented.
Thank you for your understanding and support.
Hello There, Thanks for your cooperation so far. We have checked your site and found out that there is a heavy caching on your site and as a result of that may be the issue with the vendor policy tab is happening on your end. Also as a result of that your my account page is coming like this https://wordpress-1255277-4860738.cloudwaysapps.com/my-account/.
So we would suggest you to reach out to your server team and ask your server team to clear your site’s cache. This should resolve the issues.
Let us know the results after clearing the cache.
