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Sangita Support SquadKeymaster
Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create anew support ticket.
Sangita Support SquadKeymasterHello Andrew,
Thank you for your continued cooperation and understanding.
I’m pleased to update you on our progress: our team is currently focused on making modifications to the admin backend, which is crucial for improving system functionality. Regarding the vendor frontend dashboard, I must be honest in saying that we have not yet commenced work in this area. However, I want to reassure you that it is on our agenda. We are planning to initiate this phase shortly. As soon as we begin, and especially once we approach completion, I will make sure you are promptly updated.
We genuinely appreciate your patience and the anticipation you’ve shown towards these enhancements. Your engagement is invaluable to us, and we’re committed to keeping you informed every step of the way.
Sangita Support SquadKeymasterWe are closing this thread. If you need any help or face issue in future please do create a new support ticket.
Sangita Support SquadKeymasterSure. Please do create a new support ticket if you need any help or face any issue in future.
Sangita Support SquadKeymasterHello Dennis,Currently, the support is limited to adding a text field using the previously mentioned filter. However, we plan to update and modify this filter in our next release. After this update, you’ll be able to use the enhanced filter to meet your specific requirements.
You can keep track of the progress of the issue from here https://github.com/multivendorx/MultiVendorX/issues/723.In the meantime, it would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
This would motivate the team further to do their job more efficiently.April 17, 2024 at 2:11 PM in reply to: The user’s order page breaks if you make a return when HPOS #219089Sangita Support SquadKeymasterThis reply has been marked as private.April 17, 2024 at 1:32 PM in reply to: The user’s order page breaks if you make a return when HPOS #219087Sangita Support SquadKeymasterGreat to hear that.
It would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
This would motivate the team further to do their job more efficiently.April 17, 2024 at 12:51 PM in reply to: The user’s order page breaks if you make a return when HPOS #219085Sangita Support SquadKeymasterHi @l.gan, As you are facing issue on your end with the cart template, so kindly deactivate the “Display product seller” setting on your end for once and check if the issues persist.
And keep us informed about the same.
April 17, 2024 at 11:43 AM in reply to: The user’s order page breaks if you make a return when HPOS #219083Sangita Support SquadKeymasterHello @l.gan
Our replies are inline with your queries –
1. Notifications about errors in the cart – I see that there is a topic on solving this problem – ok.
>>In our next update we will add a fix for this issue accordingly.
2. “Subtotal” is missing in the MultivendorX template: this is a conflict with the Woodmart theme.
Due to this, I am not sure that it is possible to resolve this conflict at the moment and perhaps in the near future, I ask you for a solution in the form of a special code to disable the function of changing the cart template to the Multivendor X template if the MultivendorX setting is enabled – Settings – Orders – Display Suborder in mail (Display suborder number in mail.)
>>We have already written to the Woodmart theme team regarding this. Once we hear back from them we will surely keep you posted.
3. When switching to the Storefront theme, there is still a problem with the fact that the MultivendorX cart template for 2 or more vendors does not switch to the Vokommerche template, after deleting the goods and the balance in the cart of only 1 vendor, after rebooting Ajax. I have previously recorded a video for you with this problem.
If I disable the function of changing the cart to the MultivendorX template if there are products from 2 or more vendors, then this problem will not arise for me either.
Please, could you share the code for disabling the function of changing the cart template to the MultivendorX template if there are 2 or more vendors in the cart? Let me remind you that I need to leave all other features of MultivendorX – Settings – Orders – Display Suborder in mail (Display suborder number in mail.)
>>We have tested the process of adding products from multiple vendors using the default storefront theme and did not encounter the issues you described. It appears that the problem may be due to custom code that has been added on your end. Unfortunately, our free support resources are limited, making it challenging for us to debug and identify problems within custom code.
We kindly ask that you review your custom code to determine which part may be causing the issue. Once you have identified the problematic code, please inform us. We will certainly provide assistance to help resolve the issue you’re facing.Sangita Support SquadKeymasterIt’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
April 17, 2024 at 11:27 AM in reply to: Is it really required to purchase RnB – WooCommerce Booking & Rental Plugin #219081Sangita Support SquadKeymasterIt’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
Sangita Support SquadKeymasterIt’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
April 16, 2024 at 6:43 PM in reply to: We keep receiving the error email after updating we dont know whats causing this #219067Sangita Support SquadKeymaster@riad.zouki, Sorry to hear that you have faced an issue on your end. Can you please share how can we recreate the issue on our end so that we can then add a fix for this accordingly.
You may also share a temporary admin and FTP access of your site with us where you are facing this issue so that our team can look into it and help you accordingly.
Also while sharing the access don’t forget to mark your reply as private.
Sangita Support SquadKeymasterHello There, Thanks for your cooperation.
You can add the below code on the functions.php file of your current active theme to add additional test in the quantity section in the new vendor order mail –add_filter('mvx_order_item_quantity_text', 'modify_quantity'); function modify_quantity($item) { return $item . " pcs"; }
CopyIn the same way you can add other modifications on your end as well.
Let us know if you need any further assistance from our end.Sangita Support SquadKeymasterIt’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
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