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Hi I hope this message finds you well.
we wanted to request for you to hold on the other issues above? we think we might have discovered what is causing all of the issues above.
———————————————————–We were hoping you could help us with an issue we are experiencing related to some vendor users.
We found out that for some of our vendor users the products are not being displayed in the screen “all products” under this path “/dashboard/products/”Most of these vendor users were imported using a plugin called “All import All export”, at first we thought the issue might be related to how this plugin imports all the information into WP, but our team discovered an issue related to the “WCMp multivendor” plugin.
It looks like the plugin is applying a taxonomy filter in the following file: /home/buyfromcostarica/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-vendor-details.php In the lines 371 and 377 where the variable “$WCMp->taxonomy->taxonomy_name” has an undefined value which leads to having a filter that does comply with the logic. when we disabled that part of the code, the products that were not showing are shown again.
Do you know if commenting this part of the code would cause further issues? If so, what other approach would you recommend us to take?
Loom video on how to access our website
https://www.loom.com/share/4901138407a846d1a477cf90490b6ffdVirtual host
MacGas mask
https://www.macupdate.com/app/mac/29949/gas-maskWindows
C:\Windows\System32\drivers\etc\hostsFind images related to the issue i am talking about.
Hello Moumita can we hold on the other issues above? we think we might have discovered what is causing all of the issues above.
———————————————————–
We were hoping you could help us with an issue we are experiencing related to some vendor users.
We found out that for some of our vendor users the products are not being displayed in the screen “all products” under this path /dashboard/products/Most of these vendor users were imported using a plugin called “All import All export”, at first we thought the issue might be related to how this plugin imports all the information into WP, but our team discovered an issue related to the “WCMp multivendor” plugin.
It looks like the plugin is applying a taxonomy filter in the following file: /home/buyfromcostarica/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-vendor-details.php In the lines 371 and 377 where the variable “$WCMp->taxonomy->taxonomy_name” has an undefined value which leads to having a filter that does comply with the logic. when we disabled that part of the code, the products that were not showing are shown again.
Do you know if commenting this part of the code would cause further issues? If so, what other approach would you recommend us to take?
Loom video on how to access our website
https://www.loom.com/share/4901138407a846d1a477cf90490b6ffdVirtual host
Mac
Gas mask
https://www.macupdate.com/app/mac/29949/gas-mask
Windows
C:\Windows\System32\drivers\etc\hostsFind images related to the issue i am talking about.
Hey can we hold on the other issues above? we think we might have discovered what is causing all of the issues above.
———————————————————–
We were hoping you could help us with an issue we are experiencing related to some vendor users.
We found out that for some of our vendor users the products are not being displayed in the screen “all products” under this path /dashboard/products/Most of these vendor users were imported using a plugin called “All import All export”, at first we thought the issue might be related to how this plugin imports all the information into WP, but our team discovered an issue related to the “WCMp multivendor” plugin.
It looks like the plugin is applying a taxonomy filter in the following file: /home/buyfromcostarica/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-vendor-details.php In the lines 371 and 377 where the variable “$WCMp->taxonomy->taxonomy_name” has an undefined value which leads to having a filter that does comply with the logic. when we disabled that part of the code, the products that were not showing are shown again.
Do you know if commenting this part of the code would cause further issues? If so, what other approach would you recommend us to take?
Loom video on how to access our website
https://www.loom.com/share/4901138407a846d1a477cf90490b6ffdVirtual host
Mac
Gas mask
https://www.macupdate.com/app/mac/29949/gas-mask
Windows
C:\Windows\System32\drivers\etc\hostsFind images related to the issue i am talking about.
Hey can we hold on the other issues above? we think we might have discovered what is causing all of the issues above.
———————————————————–
We were hoping you could help us with an issue we are experiencing related to some vendor users.
We found out that for some of our vendor users the products are not being displayed in the screen “all products” under this path /dashboard/products/
Most of these vendor users were imported using a plugin called “All import All export”, at first we thought the issue might be related to how this plugin imports all the information into WP, but our team discovered an issue related to the “WCMp multivendor” plugin.
It looks like the plugin is applying a taxonomy filter in the following file: /home/buyfromcostarica/public_html/wp-content/plugins/dc-woocommerce-multi-vendor/classes/class-wcmp-vendor-details.php In the lines 371 and 377 where the variable “$WCMp->taxonomy->taxonomy_name” has an undefined value which leads to having a filter that does comply with the logic. when we disabled that part of the code, the products that were not showing are shown again.
Do you know if commenting this part of the code would cause further issues? If so, what other approach would you recommend us to take?
Loom video on how to access our website
https://www.loom.com/share/4901138407a846d1a477cf90490b6ffdVirtual host
Mac
Gas mask
https://www.macupdate.com/app/mac/29949/gas-maskWindows
C:\Windows\System32\drivers\etc\hostsFind images related to the issue i am talking about.
Hi Moumita, I was following up with the most recent messages i have sent to you. Please let me know if you are able to see them.
Hey Moumita I sent a message on friday about another issue we are having, I attached a link to a loom video too (on how to access our website) but I do not see it in our conversation chain neither I see a response to that. Can you confirm if you received the message i am talking about.
That is because you have to set up your virtual host with the information i added in muy previous message
I have already sent the credentials you requested via a private reply but i do not see it reflected in our conversation. can you confirm that you received the info?
Hi
1. Actually, I have also tried using different names and I’d get the same error every time.
2.I will get those credentials for you asap. And what I was asking is, do i have to disable the three plugins i mentioned before (WC Catalog Enquiry, Woocommerce Catalog Enquiry Pro and Advanced Frontend Manager.)? since you instructed me to disable all plugins and see if i continue to get the same error.
Thank you for your response.
1. We are unable to update the vendor profile information from the frond end manager screen. it gives the massage in the file attached.
>> can you please translate the error message in english and share that with us.>>> see the error message in english in the file attached
2. We can definitely try that, I’d just like to ask about these two plugins of yours we also have installed in our site. WC Catalog Enquiry, Woocommerce Catalog Enquiry Pro and Advanced Frontend Manager. Do I have to disable these too? I am asking because I believe that the vendor profile screen uses the plugin “Advanced Frontend Manager”. right?
