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Order Management FAQ

admin’s order and vendor’s order status doesn’t match?

>>When an order is placed by the customer, WooCommerce creates an order id (i.e., parent order id). MultivendorX creates corresponding sub order id’s for each vendor’s product associated in the order.

MultivendorX checks the initial order status of the parent order and sets the same for the sub orders too. After that, vendor/admin needs to change order status for each sub order. Hence, apart from initial order status, if you change the status of an order, this won’t change the sub order status.

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