[Simon Thomas]

Hello there,

We need to use custom fields in order to implement something for products.
We need vendors to access these ACF fields on the vendor dashboard while adding the products.

We referred to this link, https://multivendorx.com/support-forum/topic/advance-custom-fields-not-showing/#post-134204

We are running out of time to complete the store, can you please look into this to fix this asap?

Thank you.

[Sangita Support Squad]

@Simon Thomas There is no issue with the MultiVendorX Pro ACF module.Check the video here https://www.awesomescreenshot.com/video/22778048?key=335f7eccb5d85406a1d648899a1a0cc2.
Kindly configure the module following our doc https://multivendorx.com/docs/knowledgebase/mvx-acf/. If you need any further assistance please let us know.

[Simon Thomas]

Hello there,
we have followed the same document and everything is fine from our end.

Please look at the video attached. Its having a conflict with the membership module we are using at the moment. Once we disable the module, the vendor dashboard starts working.

Can you please look into this?

Attachment : https://drive.google.com/file/d/1wmxoAjMntZp4kC6YcWfdMeqiJZwaJnjx/view?usp=sharing

[Sangita Support Squad]

@Simon Thomas We have checked this on our end and the ACF module is working fine with the membership module enabled.
Kindly check the video here – https://www.awesomescreenshot.com/video/22789510?key=427d1613cfaf6ed2442a8951c6d5d41e.
Now as you are facing issues on your end, kindly create a staging site(we need to check by deactivating plugins/themes on your end) that should be an exact replica of your live site and share the staging site url, temporary admin and ftp access with us.
While sharing the access do not forget to mark your reply as private.

[Sangita Support Squad]

Its been long and we have not heard back from you. We presume your issue is solved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.

[Author]

Posts