[calzadium.com]

Dear Tithy,

Thanks for your help. But I need you to let me know how I can modify the font size, since as it appears in the system, once a new seller has been registered… it is barely visible.

I attached an image so you can see what I mean.

I remain at your disposal.

Yours Sincerely,

Ricardo Trenado

[calzadium.com]

Dear Moumita,

Thank you for your clarification. I’ve done the update, downloading the file from my “Orders” account, and I’ve installed it, but now I have no way of accessing the marketplace’s backoffice… Unfortunately, I haven’t touched your software for a long time, and now I don’t remember how. could access said space, nor how the seller could do it.

Please, if you have any informative video, please give me the link, so that I can get back to work on the software as soon as possible.

Yours Sincerely

Ricardo Trenado

[calzadium.com]

Dear Friend,

Excellent solution, the name of the Seller no longer appears on the product box.

Thank you very much for your help.

Yours Sincerely,

Ricardo Trenado
Calzadium.com

[calzadium.com]

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[calzadium.com]

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[calzadium.com]

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[calzadium.com]

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[calzadium.com]

Dear Ladies and Gentlemen,

I’m sorry to waste your time with such simple matters, but unfortunately I couldn’t find a way to do it.

It’s a pleasure to work with you.

I want to take this opportunity to thank you for helping me solve the problem.

Yours Sincerely,

Ricardo Trenado
Calzadium.com

[calzadium.com]

Dear Ninja,

Fortunately, everything works fine.

We are changing to the astra theme, which is generic and much more agile.

If you agree to see the new structure of the web, you will see that it has changed slightly.

Yours Sincerely,

Ricardo Trenado
Calzadium.com

[calzadium.com]

Dear Fantastic Kuhu,

IT WORKS!!!!!!
FANTASTIC !!!!!!

To tell the truth, I was very scared when activating the plugins of how they would behave, but it has been wonderful, finally, we have seen the light at the end of the tunnel.

Let you know that we have all made a party here.

Yours Sincerely,

Ricardo Trenado
Calzadium.com

[calzadium.com]

This reply has been marked as private.

[calzadium.com]

Good morning Fantastic Kuhu,

According to Camilo Ruiz, you have sent the updated plugins to his email account, and the creation of Product variables has worked correctly.

Can you please send those same updated plugins to me, to test, and see if they work for me too?

I hope so, otherwise, I have a serious problem with this matter. We have delayed the creation of video tutorials, and with it the date of departure from the marketplace in Spain. With the serious cost problems that this entails …

Dear Fantastic Kuhu, I need a solution as soon as possible.

Right now, we are running with the previous version, recovered with a backup from our European hosting provider (Siteground). But, obviously we need to work with the latest version of the plugin, to ensure the best result for our sellers.

Thank you very much for your understanding.

Yours Sincerely,

Ricardo Trenado
Calzadium.com

[calzadium.com]

Buenos días Camilo,

Acabo de recibir una respuesta del Servicio Técnico de WCMp. En ella, lo que me dicen es que están buscando una solución al problema, pero que deben confirmar que esto mismo les pasa a otros clientes… Pues entonces, entiendo que no tendremos problemas de ahora en adelante, ya que no soy el único al que le pasa. ¿No te parece?.

Un fuerte abrazo Camilo.

Ricardo Trenado
Calzadium.com

NOTA: Te incluyo la respuesta del Servicio Técnico de WCMp.

Hi @Calzadium,

We do appreciate your patience and understand the situation you are facing. Team is seriously looking into this and we are trying to confirm with the other users, if they are facing the same issue with the updated version.

Our team shall try their best to assist you as much as possible.

[calzadium.com]

Good morning Camilo,

Know that I have been with that same problem for several days. If it helps, I have looked for the backup of my hosting in which the creation of variable products still worked, and it works for me.

The problem is that according to the WCMp technicians, either the theme or some plugin generates the failure. My experience in this regard is that your latest update is not configured properly.

In fact, I’ve been waiting for several days for an answer to a simple question … what can make the go button not work? According to the WCMp technical service, the theme or some plugin, but I have deactivated all the plugins, except the basic ones (woocommerce, WCMp and AFM), I have changed the theme several times, paying attention to the indications of the WCMp technical service, and it has still not worked, as you can see in my multiple tickets that I sent about it.

Unfortunately, I think that at the moment they have no solution to give you, and if you insist on it, in the end, I suppose they will stop answering you, as they have unfortunately done with me.

That said, I hope you can get an operational version from your hosting provider (backup), and that this will solve the problem, but remember, EVERYTHING YOU HAVE DONE from the operational date of the “Go” button, until today, it will be erased. You should speak with your hosting provider before, and see how to correctly update the backup, in this way you will avoid problems of loss of important information.

I hope I have helped you, since the WCMp technical service has not (at least for now).

Yours Sincerely,

Ricardo Trenado
Calzadium.com

[calzadium.com]

Dear Ninja,

We need to know if you are taking steps to understand what is causing your latest update to prevent the creation of variable products in the AFM plugin.

I wrote to you yesterday, and I have not received a response from you.

We look forward to your news.

Yours Sincerely,

Ricardo Trenado
Calzadium.com

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