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Justin HarrisonParticipantThis reply has been marked as private.Justin HarrisonParticipantThis reply has been marked as private.March 22, 2023 at 10:38 PM in reply to: Feature Request – Action Hooks on Vendor Dashboard – Order Detail page #189675Justin HarrisonParticipant
https://prnt.sc/00lA-6X4jkjh – Anywhere there is a white line would be useful (in file vendor-order-details.php). I don’t necessarily need a do_action hook everywhere, but wherever you see as logical placement. I don’t need to add fields. I need to add sections so like a custom shipping integration to have a section that displays shipping information below the order.
Justin HarrisonParticipantAny update on this? Were you able to login and test this and see the error and error log?
Justin HarrisonParticipantThis reply has been marked as private.Justin HarrisonParticipantThis reply has been marked as private.Justin HarrisonParticipantThis reply has been marked as private.Justin HarrisonParticipantI tried to reply but I’m not seeing it here. I’m going to try and resubmit my reply.
Moumita, there are so many differences in your screenshots versus what we are doing. It may be good news for you that it is working in the scenario that you laid out, but it is still not working for me in my scenario so it’s not good news for me (and shouldn’t be for you since it is your customer). I’m using Stripe, not PayPal, and even though you said you had to collect Stripe accounts from outside India to do the test, your screenshots are of PayPal tests. I’m using Vendor assigned gateway fees, not Separately. I’m using % + fixed, not percentage. I’m also using Memberships to determine commission which I’m not sure whether you were using or not.
I set up a default environment with no extra plugins or custom code to test. Just the bare minimum plugins – MultivendorX, MultivendorX Pro, WooCommerce and default WP theme. That’s it and I was able to replicate the problem. So I will lay it out here AGAIN because this is definitely an issue and it may be isolated to Stripe, but it is a problem. Your tests may not have shown that since they’re with PayPal.
THE SCENARIO: A vendor with a membership set to 86% commission has a product that is $100. Free shipping. There is a gateway fee set of 2.9% and 0.30 assigned to the vendor. Stripe marketplace is configured as Standard and Destination.
THE PROBLEM: The Stripe payout on an order for the 1 product at $100 is $86.00. That matches the commission rate correctly, but that should be $82.80 ($86.00-$3.20) to account for the 2.9% + 0.30 gateway charge. And in the transaction details within MVX, it is correct. It’s just not what happens within Stripe.
Can you please help me? I have included screenshots from WordPress and Stripe so you can see the matching order numbers and all.
https://prnt.sc/TeYMIj_pZSnD – Screenshot from Stripe dashboard of transaction details
https://prnt.sc/IAQrR-Phd_sP – Screenshot from Stripe connected account showing payment
https://prnt.sc/Bu_aTCBF0Cnb – Screenshot showing Transaction details in MVX (which don’t match with what’s in Stripe)
https://prnt.sc/jgFkbfs5VSwe – Screenshot showing WooCommerce Order details
https://prnt.sc/HmkyFzTRxc2g – Screenshot showing Commission details in MVXIf there is ANYTHING else you need to help me, please just let me know. I can provide access to the default test site I have set up so there’s no question whether it’s a conflict with another plugin or custom code or a theme or anything else.
Justin HarrisonParticipantIs there any update on this issue?
Justin HarrisonParticipantThis reply has been marked as private.Justin HarrisonParticipantThe apostrophes in the error code messed up the formatting. I am attaching the error here as a screenshot instead.
Justin HarrisonParticipantThis reply has been marked as private.Justin HarrisonParticipantThis reply has been marked as private.Justin HarrisonParticipantThis reply has been marked as private.Justin HarrisonParticipantHi Moumita, any update on either of these issues? I am going to look into #1 as it has to do with WooCommerce Avatax, but it would be extremely helpful if we could have a resolution to #2. Thank you!
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