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NerdySupportExpert Moumita
KeymasterThis reply has been marked as private.October 28, 2023 at 2:59 PM in reply to: I’m experiencing display problems in the seller’s area #197612NerdySupportExpert Moumita
KeymasterKarat, we have removed this. Please check now.
October 28, 2023 at 2:31 PM in reply to: Free Trial setup for my subscription but my client was just billed? #197606NerdySupportExpert Moumita
KeymasterThis reply has been marked as private.NerdySupportExpert Moumita
KeymasterHi webmaster,nice to hear from you again. Yes we are all well.
Our replies are inline with yours:
First issue
I have tried to remove the map and sorting options from the vendor listing page with no success. I did try the options as per the support forums but both options did not work. I see that the posts were from 2020 and 2021. Is there a new method to remove the map and sorting. Client would only like search option to be available.>> May I know which code are you using?
Second request
Client would like the vendor banner to be displayed behind the vendor logo on the vendor listing page. Is this possible.>> Can you share a screenshot to explain this requirement so we can assist you with this.
NerdySupportExpert Moumita
KeymasterHi, you can check our coding structure here : https://github.com/multivendorx/MultiVendorX/blob/main/classes/class-mvx-product.php and goto line 134
You need to follow the exact coding structure as per this code, while developing your own code.But apart from that we don’t have any readymade code snippet.
NerdySupportExpert Moumita
KeymasterThis reply has been marked as private.NerdySupportExpert Moumita
Keymaster@glander, not to worry.
Can you share the video on how can we recreate the issue, so we can check the same on your end?
NerdySupportExpert Moumita
Keymaster@l.gan, you need to give the full path of the file like public_html/wp-content……email-order-details.php
So, check the file path on your end and provide the information as per that.
September 25, 2023 at 1:41 PM in reply to: I cannot see the WPML translation flag icon on the vendor dashboard product page #196632NerdySupportExpert Moumita
KeymasterThis reply has been marked as private.NerdySupportExpert Moumita
KeymasterThis reply has been marked as private.NerdySupportExpert Moumita
KeymasterThis reply has been marked as private.September 8, 2023 at 5:54 PM in reply to: MVX Pro is not Active. Please Active MVX Core first to activate MVX Pro. #196013NerdySupportExpert Moumita
KeymasterHi @shrikant, it seems like you haven’t installed our core plugin MultiVendorX.
Please install this from here https://downloads.wordpress.org/plugin/dc-woocommerce-multi-vendor.4.0.25.zip and configure the plugin. Then you can activate the plugin.
Let us know if you need any further help.NerdySupportExpert Moumita
Keymaster@glander, please do share a temporary admin, ftp access so we can check.
While sharing the access don’t forget to mark the response as private.
NerdySupportExpert Moumita
KeymasterHi @winetrade.it, sorry for the delayed response, somehow we missed this issue.
Can you please tell us, whether this issue has been fixed.
September 1, 2023 at 8:07 AM in reply to: Paypal Split Payment the PayPal window opens and closes again immediately #195720NerdySupportExpert Moumita
KeymasterHi bgant003, we have researched this further and found that “the error is coming from PayPal itself, it means you are trying to place an order in the incorrect currency for which a PayPal business account is not setup.
To resolve this you have to place an order with the same currency for which PayPal account is registered. ”
Can you please check this on your end and retry again?
Please do keep us posted.
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