Forum Replies Created
@Manigandan E V, refund management is generally a manual process. Hence admin needs to set the order as refunded and manage the payment manually.
Hi @Manigandan E V, as shared over the mail, you are using some order synchronization plugin. You need to make this plugin compatible with MultiVendorX so the sub order will also be created as per that.November 16, 2023 at 1:58 PM in reply to: Users signing up for subscription are coming in as customers instead of vendors #204404
Nathan, in order to assist you with this, we need to recreate the same.
So, please so share a temporary staging site access, where you have added your stripe’s sandbox details. This way we can do parallel testing.November 16, 2023 at 12:07 PM in reply to: I have some issues with the Order Flow on my website #204400
Also, in order to add widget on the top of shop page, you need to contact the theme author. Ask them whether you can create a sidebar section for a custom taxonomy page such as dc_vendor_shop
We recommend reaching out to a developer for optimal support. If you developer requires any coding guidance let us know.
@Nathan, in order to assist you further we need to know by Local Delivery what are you referring here?
Because with zone wise shipping vendor can select their nearest zone/city etc.
We will be waiting for your reply.
@Nathan Wolhendler Sorry to hear that you are facing issues on your end. But as we are not able to test these issues on live mode on our end hence kindly test the below mentioned cases on your end and share a corresponding video to each of the cases.
Make a purchase of a non recurring plan with WooCommerce, MultiVendorX and MultiVendorX Pro activated and recreate the same scenario mentioned above.
Make a purchase of a subscription plan with only WooCommerce, WooCommerce Subscription and WooCommerce Stripe activated to recreate the same issue.
Please share detailed videos of both the cases with us so that we can look into this and help you accordingly.
We’ve utilized an HTML date input field, as demonstrated here: [https://www.w3schools.com/tags/att_input_type_date.asp]. This is supported according to their documentation.
Please verify your Safari version as specified in the documentation.October 28, 2023 at 2:59 PM in reply to: I’m experiencing display problems in the seller’s area #197612
Karat, we have removed this. Please check now.October 28, 2023 at 2:31 PM in reply to: Free Trial setup for my subscription but my client was just billed? #197606
Hi webmaster,nice to hear from you again. Yes we are all well.
Our replies are inline with yours:
I have tried to remove the map and sorting options from the vendor listing page with no success. I did try the options as per the support forums but both options did not work. I see that the posts were from 2020 and 2021. Is there a new method to remove the map and sorting. Client would only like search option to be available.
>> May I know which code are you using?
Client would like the vendor banner to be displayed behind the vendor logo on the vendor listing page. Is this possible.
>> Can you share a screenshot to explain this requirement so we can assist you with this.
Hi, you can check our coding structure here : https://github.com/multivendorx/MultiVendorX/blob/main/classes/class-mvx-product.php and goto line 134
You need to follow the exact coding structure as per this code, while developing your own code.
But apart from that we don’t have any readymade code snippet.
@glander, not to worry.
Can you share the video on how can we recreate the issue, so we can check the same on your end?
@l.gan, you need to give the full path of the file like public_html/wp-content……email-order-details.php
So, check the file path on your end and provide the information as per that.