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kristinubuteParticipant
I’m using Divi Theme. I’ve tried a general theme and same issue.
My client site also has variations in each product also.
I need to be able to have Multiple product enquiries in the Cart, as clients will want to enquire about 4 or 5 products at the same time so need to be able to add them all into the Enquiry cart.Thanks
KristinMay 20, 2023 at 12:30 PM in reply to: Is my paid plugin still active? I see still pending payment? #192310kristinubuteParticipantIf someone could reply urgently would be great as I need to resolve issues for client urgently regarding your paid plugin I just paid for.
What’s the time frame now for support for your paid plugin?
Is this the correct area to submit tickets for support for paid plugin?Thanks
KristinMay 20, 2023 at 12:28 PM in reply to: Is my paid plugin still active? I see still pending payment? #192309kristinubuteParticipantIs this the paid support area where replies are quick?
ThanksMay 19, 2023 at 7:35 PM in reply to: Is my paid plugin still active? I see still pending payment? #192287kristinubuteParticipantHI
And the “Add to Cart” buttons are still displaying on the Shop pages, even though in the settings I have NOT Enabled Add to cart button. Why would it still be showing?
Quite a few things not working after settings changed.
Thanks
KristinMay 19, 2023 at 7:29 PM in reply to: Is my paid plugin still active? I see still pending payment? #192286kristinubuteParticipantHi , My client site also has variations in each product also.
I need to be able to have Multiple product enquiries in the Cart, as clients will want to enquire about 4 or 5 products at the same time so need to be able to add them all into the Enquiry cart.HOw can we do this?
Thanks
KristinMay 19, 2023 at 7:28 PM in reply to: Is my paid plugin still active? I see still pending payment? #192285kristinubuteParticipant#192281
May 19, 2023 at 7:25 PM in reply to: Is my paid plugin still active? I see still pending payment? #192284kristinubuteParticipantHi, I have just paid for the plugin so therefore I have a current license now.
I’m having issues that we cannot see the “Product Enquiry” button at all on the single product pages.
What could be the issue please ?
How can I fix this ?Can I also change my default email address in my account to another one ? I tried but it wouldn’t let me save it.
Thanks
KristinMay 19, 2023 at 9:59 AM in reply to: Is my paid plugin still active? I see still pending payment? #192264kristinubuteParticipantAlso can I change my default email address also in my account? I tried but it wouldn’t let me.
My account is linked to a very old email that I don’t use anymore.
Thanks
KristinNovember 1, 2022 at 10:37 PM in reply to: Additional fields from a Add On Plugin need to be included in ENQUIRY FORM #142928kristinubuteParticipantThis reply has been marked as private.October 18, 2022 at 2:10 PM in reply to: Additional fields from a Add On Plugin need to be included in ENQUIRY FORM #143265kristinubuteParticipantHI, I replied the other day but can’t see my reply.
I am the web developer. So if you could provide me with the coding flow so I can ADD it in please ?
I am familiar with adding in CSS code in WordPress, so if you could advise what CSS code I can ADD for this would be great !
This is pretty urgent help I need.Thanks
KristinOctober 16, 2022 at 5:25 PM in reply to: Additional fields from a Add On Plugin need to be included in ENQUIRY FORM #142929kristinubuteParticipantThe plugin is
Woocommerce Custom Product Addons by AcowebsThanks
KristinJune 19, 2022 at 3:04 PM in reply to: Add to Enquiry Cart disappeared on Shop pages & Single Product Page #138063kristinubuteParticipantHow can I paste the client link for you to see and help me fix it please ?
Is there a private section to REPLY to ?Thanks
KristinJune 19, 2022 at 3:04 PM in reply to: Add to Enquiry Cart disappeared on Shop pages & Single Product Page #138062kristinubuteParticipantHI,
Yes it is in there in Widgets but NOT displaying on live site.
So I don’t know HOW to fix this.
Can’t do CSS coding as I can’t see it .I have it under widget called “below header”.
What is the best way to fix this please ?
As I’m completely stuckThanks
KristinJune 17, 2022 at 7:07 PM in reply to: Add to Enquiry Cart disappeared on Shop pages & Single Product Page #138042kristinubuteParticipantHi,
I’ve just rectified it for now, but when I click on “ADD to Enquiry Cart” , I can’t see where the Enquiry Cart is OR where it was added ???
Very strange.Is there somewhere easy I can put the CART as I can’t see it anywhere …
Thanks
KristinkristinubuteParticipantHI
It’s been 7 days and no more replies ?
Am I in the correct support area ?
I can’t really do a video recording from my mobile phone and upload it.Sorry I have a live website to fix while using your PAID plugin. I notice on other posts you are asking for Login credentials, but I haven’t been asked for them so you can investigate the website and mobile issues urgently.
Could you please advise, did you get to look at the live website on your actual phone on those relevant pages (not the software on computer that shows you mobile version that is not the same in viewing live site) , then you would see the exact issues with the duplicate buttons (3 buttons on some products), doesn’t happen when your plugin is disabled.
Please help urgently
Thanks
Kristin -
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