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Sangita Support Squad
KeymasterHi, sorry to hear that you have faced this issue.
Our replies are inline :On the Vendor, the location map is not showing up. The Google API is ready and working.
>> Make sure you have enabled Store location and provided the location provider API correctly in Store under Settings submenu of MultiVendorX from the admin dashboardCan you also share the vendor list page link, so we can check and help.
I want that customers can seacht for vendors AND items nearby their location. As i questions before, this should be possible. But how?>> Customer can also search the vendors using vendor list page. But to search nearby products too, you need to have GEO my WP. For better idea please check our doc : https://multivendorx.com/docs/knowledgebase/geo-my-wp/
February 27, 2023 at 1:33 PM in reply to: DANGEROUS BUG AND URGENT PROBLEM with import module #184550Sangita Support Squad
KeymasterWe tried to recreate your issue related to policy in our end but we have not faced any issue https://prnt.sc/FXNBEIYdkEGz
Kindly make sure you set the policies following these steps – Vendor Dashboard >>Policies>>Set the policies accordingly and click save options.
If you still face any issue please let us know.Sangita Support Squad
KeymasterSorry @MaxenceTP as mentioned in the chat.
I presume the team is assisting you over mail. So I am closing this thread.Sangita Support Squad
KeymasterSorry @MaxenceTP as mentioned in the chat.
I presume the team is assisting you over mail. So I am closing this thread.Sangita Support Squad
KeymasterHello @a.dalcamo . by default MultiVendorX supports only the default status added by WooCommerce
Now if you want to add other order status (by adding your custom code), first of all you need to add them from WooCommerce end, as all vendor orders are also orders of WooCommerce.
Now you have to do further custom code to add these custom order status for the vendor too.
Do you have any developers so we can guide them on how to custom code this flow?Sangita Support Squad
KeymasterDeactivate the plugin first and activate it again and put the API Key and Id correctly and complete the activation process.If you still face any issue please inform us.
Sangita Support Squad
KeymasterSorry for the inconvenience James. Actually the thread mentioned by you got deleted during forum cleanup . It would be great if you share the issue in this current thread again so that we can help you accordingly.
Again very sorry for the inconvenience.February 20, 2023 at 4:22 PM in reply to: DANGEROUS BUG AND URGENT PROBLEM with import module #180499Sangita Support Squad
KeymasterHello, a.dalcamo . Practically it is not possible for vendor1 to know the access of vendor2 which is needed to export vendor2’s product unless he is a hacker. And also the import module works according to the default flow of WooCommerce.
Sangita Support Squad
KeymasterThanks for the update .If you face any issue in future please let us know.
Sangita Support Squad
KeymasterPlease do keep us posted.
February 20, 2023 at 10:37 AM in reply to: Problem with paypal MVX and update to 1.04 release #180454Sangita Support Squad
KeymasterHello @a.dalcamo sorry to hear that but I did not get any such error while ordering https://prnt.sc/hdTjWrsF1PPV.
https://prnt.sc/sojZiVTLQztHKindly check again carefully and let us know if you need any help.
Sangita Support Squad
KeymasterKindly change your theme or deactivate all the plugin except Woocommerce and MultiVendorX and check again.If you still face any issue please let us know.
February 17, 2023 at 2:27 PM in reply to: Problem with paypal MVX and update to 1.04 release #180368Sangita Support Squad
KeymasterThe issue you are facing is because the paypal email of the vendors have not been provided correctly.
I have created a test vendor in your site and configured paypal masspay in the billing and did not get any error in checkout(https://prnt.sc/E4G78KqtaK__)
Kindly Provide correct paypal email in the Billing section in Vendor Dashboard under Store Settings and check again.If you still face an issue please let us know .Sangita Support Squad
KeymasterIt seems like your query is solved,so we are closing this thread . If you need help in future please open a new thread.
February 17, 2023 at 11:41 AM in reply to: Add Affirm (Buy Now, Pay Later) Payment Method on Stripe Payment Gateway #180363Sangita Support Squad
KeymasterThanks Justin for the suggestion
I have forwarded this to the Product enhancement team. Depending upon mass request and availability of resource, team would be in a situation to proceed further. -
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