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Hello @Chris, if you want customers to contact vendors via whatsapp, they will get redirected to use whatsapp web . This is the default flow provided by whatsapp. For your better understanding I have attached a video – https://www.awesomescreenshot.com/video/18663738?key=0ae4c45df49156f274f0e16ca6ab40ce
In case of Facebook or Messenger, it will be open within your site itself
If you need any further help, please let us know.With custom css you can change the positioning of the custom fields on the edit product page.
But it would be great if you can share the staging site access with us where you have configured the custom fields so that we can help you with the css to improve the style segment.There is some issue with bookings that is why the tabs are not coming in the product data meta box.
Our team will provide you with the fix as soon as possible.@Chris Thanks for your suggestion.
We will add the new modifications for customer invoice in our future updatesYou are welcome.
Hope your query is solved now. We are closing this thread if you face any issue or need help in future please let us know.Our replies are inline :
– If I would like to let my customers to receive their invoice once they made their payment, should I choose ‘customer processing order’ as the order status instead of ‘customer completed order’?
>> As it was mentioned earlier, the customer can get the invoice pdf attached in the mail only if the order status is completed.
But I think the flow which you are asking that the customer will get the invoice in the mail as soon as the payment is done is not supported by default. However, we have a plan to let the admin select multiple order status, so customers can get invoices as per that. We will add this modification in our future update. We will keep you posted.
– Usually when an order is paid, the order would be marked as processing right? And when it’s not paid, then it’ll be marked as on-hold right?
>> Yes, you said it correctly.Hello, we checked in your our end and we did not find any issue. Please make sure you have enabled
i)per-product shipping module enabled by admin.
ii)Vendors have added shipping class and shipping rates for the products.
If you have done all these, then you are not supposed to get any errors.We have enabled all these and checked by adding product from both the vendors and per product shipping was charged separately for both the products.
Here is the video
https://www.awesomescreenshot.com/video/18605761?key=2f23b27e7c7609cfba2897cfba51f246.
Kindly check and let us know.@Chris Our replies are inline-
I checked on customer end by checking on the invoice received via email, so the invoice is not showing since its order status is On-hold when he placed an order. If the order status has been changed to processing, where do the customer check the invoice then?
>> The customer can get the mail if any order is placed but for getting the invoice number with the mail, order status should be selected as completed..https://prnt.sc/q009YIIYJZ_PI saw from the backend settings that there are two settings, the second one is for customer settings.https://prnt.sc/CP_9Lf0CQZnm
And the first one is the settings set for admin only right?https://prnt.sc/oEKSoCf3k8tz
>> Yes,
In the backend, the settings option is available only for admin and customers.
However vendor can select their settings from their dashboard : https://prnt.sc/wocJffpmBu1HThere’s no attach to email settings for vendor right? So vendor’s flow is accessing on their dashboard right?
>>There is no settings for vendor invoice mail. However the vendor can download the invoice from his dashboard>>orders https://prnt.sc/cQ5OnarvWBGE@webaukcio-eu Not to worry.
WordPress backend access allows vendors to add a variable, grouped, and external products https://prnt.sc/TdTKjacJxQc4.
If you still want to hide the wordpress backend menu you can choose any of the below options–
i) I would request you to get a pro subscription of our plugin https://multivendor.com/pricing/ and disallow backend access from admin dashboard>>settings>>general https://prnt.sc/5O4MHTnAgqkP
ii)You can also add the below code to the functions.php file of your active theme to restrict vendor from accessing the backend for free –add_filter( 'mvx_vendor_dashboard_header_right_panel_nav', 'filter_mvx_vendor_dashboard_header_right_panel_nav', 10, 1 ); function filter_mvx_vendor_dashboard_header_right_panel_nav( $panel_nav ){ unset($panel_nav ['wp-admin']); //remove Backend Link return $panel_nav ; }CopyHowever with this option vendors would be able to add simple products only.
So, we suggest you go with the first option as the vendors would be able to add different types of products along with other features.Hi,
We haven’t heard back from you for a while. So, we presume this issue is resolved. So, we are closing this thread, if you need any further help, please open a new thread.We are closing this thread as the issue is solved. But if you need any help, please open a new thread.
Hi,
We haven’t heard back from you for a while. So, we presume this issue is resolved. So, we are closing this thread, if you need any further help, please open a new thread.Hi,
We haven’t heard back from you for a while. So, we presume this issue is resolved. So, we are closing this thread, if you need any further help, please open a new thread.Hi,
We haven’t heard back from you for a while. So, we presume this issue is resolved. So, we are closing this thread, if you need any further help, please open a new thread.
