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Forum Replies Created

Viewing 15 posts - 4,336 through 4,350 (of 4,372 total)
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    Posts
  • in reply to: Add coupon for product variation #113118

    We are testing it at our end and we will update you within a day.

    in reply to: RE: Refund are not shoing #113117

    Hello,

    Thank you for reaching out to us.

    We found the issue at our end and our team is working on it. You can track it from here (https://github.com/wcmarketplace/dc-woocommerce-multi-vendor/issues/625).

    in reply to: WCMP Report section not working correctly #113112

    We are testing it at our end and we will update you within a day.

    in reply to: Unable to rename some products #113110

    Hello Andrea,

    Thank you for reaching out to us.

    By default flow, the duplicate products cannot be renamed from vendor and admin end.

    Kindly let us know if you need any further assistance.

    in reply to: Show Admin Bar in Dashbard #113106

    Hi,
    As per our default flow we removed the admin bar after vendor login.
    you can show the admin bar using below code.

    add_filter('wcmp_show_admin_bar', '__return_true');
    Copy

    otherwise you can add custom code using below filter.

    wcmp_show_admin_bar
    Copy

    Regards,

    in reply to: Admin name displayed instead of vendor name #113105

    Hi,
    As per our default flow the customer PDF invoice sold by field will display the vendor name.
    Check out the image – https://prnt.sc/whk56p , https://prnt.sc/whk746

    Can you please tell me what do you actually want with screenshot or a small video.

    Regards,

    in reply to: User denied the request for Geolocation #113104

    Hi,
    You have to change the latitude and longitude

    center:new google.maps.LatLng( 22.5726,88.3639 ),
    Copy

    >>is there another link on how to fix codes?
    — Can you please tell me which code do you want to fix.

    Regards,

    in reply to: Blurry Vendor Image #113101

    Hi,
    Kindly set the image 100x100px(recommended). Checkout the image – https://prnt.sc/whitjp

    Regards,

    in reply to: vendor registration link #113100

    Hi,
    As per our default flow we have a default shortcode

    [vendor_registration]
    Copy

    Using this short code you can show the registration form on any page and also you can create the form from admin dashboard >> WCMp >> Settings >> Vendor >> Vendor Registration.
    Check out the image – https://prnt.sc/whid79

    Please check out the flow with a default theme. If you facing the same issue then please let us know.

    Regards,

    in reply to: duplicate order emails #113063

    As I can see the issue is fixed. So we are closing the ticket now. In case any issue arises kindly raise a new ticket.

    in reply to: duplicate order emails #113019

    Hi,
    Please add this code in the function.php of the current active theme :

    add_filter( 'woocommerce_email_recipient_customer_refunded_order', 'disable_email_for_sub_order', 10, 3 );
    add_filter( 'woocommerce_email_recipient_customer_pending_order', 'disable_email_for_sub_order', 10, 3 );
    add_filter( 'woocommerce_email_recipient_customer_processing_order', 'disable_email_for_sub_order', 10, 3 );
    add_filter( 'woocommerce_email_recipient_customer_failed_order', 'disable_email_for_sub_order', 10, 3 );
    add_filter( 'woocommerce_email_recipient_customer_cancelled_order', 'disable_email_for_sub_order', 10, 3 );
    add_filter( 'woocommerce_email_recipient_customer_completed_order', 'disable_email_for_sub_order', 10, 3 );
    add_filter( 'woocommerce_email_recipient_customer_on_hold_order', 'disable_email_for_sub_order', 10, 3 );
    function disable_email_for_sub_order( $recipient, $order, $object ){
    	if( wp_get_post_parent_id( $order->get_id() ) ){
    		return;
    	} else {
    		return $recipient;
    	}
    }
    Copy

    Regards,

    in reply to: Multiples packages #113003

    Hello,

    Thank you for reaching out to us.

    At present , when an order is created in spite of having products from different vendors a single order is created for the customer and individual email is received by the vendor for their sale.

    Now if you want to create a separate order vendor wise for the customer then you have to do custom coding to add this new functionality.

    Kindly let us know if you need any further assistance.

    in reply to: How do vendors manage refunds with WCMP? #113002

    Hello Daveyee,

    Thank you for reaching out to us.

    In our latest version of WCMp plugin as soon as the customer requests for the refund, an email notification is received by admin and vendor. Once the refund is approved the refund will have to be manually transferred by the admin to the customer.

    At present, as the refund process is manual. So the admin has to manually refund the money through Stripe gateway to the client. That API is yet to integrate with the system.

    Kindly let us know if you need any further assistance.

    in reply to: Apply Coupon/Additional charges #113001

    Hello Inkanov,

    Thank you for reaching out to us.

    When you are placing an order then the coupon will be added to the grand total of the order rather than any particular order.
    Now by additional charges what are you referring to can you please explain with an example the entire flow from the admin end and the vendor end.

    May I know what do you mean by refund charges, kindly explain the entire flow so that we can guide you accordingly.

    Waiting for your reply.

    in reply to: User denied the request for Geolocation #112991

    Hi,
    our replies are inline:-
    — as [wcmp_vendorslist] is called up then an error is often answered: User denied the request for Geolocation.
    is there a way to set a pre-defined geographic area if the error comes up. let’s say: if user denied geolocation then the adress is set to Italy.

    >> https://multivendorx.com/support-forum/topic/map-default-spot-map-when-no-geolocation-allowed-or-found/

    — there is a way to condition the shortcode [wcmp_vendorslist] to some parameteres: categories or products?
    >> By default WCMp vendor list shortcode orderby parameter are three types registered, category , name.
    If you want to change the flow then you have add custom code on your end.

    Regards,

Viewing 15 posts - 4,336 through 4,350 (of 4,372 total)