NerdySupportExpert Moumita

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Viewing 15 posts - 3,886 through 3,900 (of 3,924 total)
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  • in reply to: unresolved issues outlined in WordPress #114421

    @Criss, the ftp is not working, we are getting this issue : Error: The data connection could not be established: ETIMEDOUT – Connection attempt timed out

    As you know the theme modified our vendor list page in the theme folder, hence the issue. The one way to solve this is to override the template again via a child theme.
    So, can you contact the theme and inform them that we will override the vendor list template via the child theme.

    Please do keep us posted.

    in reply to: Real time notifications #114340

    Hi @developer-8646, by default like WordPress or WooCommerce, the notification is not real-time.

    However, you can do custom code and add this option using our API. YOu may also use some plugins like https://wpbuffs.com/wordpress-push-notifications-plugins/ and make them compatible with WCMp.

    Let us know if you need any further help.

    in reply to: Vendor policies on wp-admin WCMp -> Vendors #114337

    Please do share a temporary admin, ftp access of your staging site so we can check.

    While sharing the access don’t forget to mark the response as private.

    in reply to: User denied the request for Geolocation #114335

    @verde, can you please share a temporary admin and ftp access of your staging site, so we can check.

    While sharing the access don’t forget to mark the response as private.

    in reply to: unresolved issues outlined in WordPress #114333

    Hi Chris, thanks for sharing the code. Our team will review this.

    In the meantime, please share ftp access also.

    in reply to: vendor registration link #114187

    Hi @Marion Nason, Thanks for getting in touch with us.

    The fields of the login page come from WooCommerce (WCMp just displays the fields that WooCommerce uses for the login page) and the design of the login page comes from your theme. So can you please check the My Account/another login page on your site and check the design there too?

    If you have the same structure there, it means the issues need to be fixed from your theme. If the designs are separate, then please do share a temporary admin and FTP access of your staging site so or team can look into this.

    While sharing the access don’t forget to mark the response as private.

    in reply to: Change vendor to store! #114182

    @admin-6538, Let me help you out with small info.

    Our vendor store page is just like the taxonomy page (i.e. tax or category). Hence the structure of the URL of these pages comes from WooCommerce. i.e. siteurl.com/taxonomay_name(vendor)/vendor_name

    Now may I know what format are you looking for here so we can help you out accordingly.

    in reply to: Frequency of the VENDORS ORDER REPORT email #114179

    @Ashley Meneely, you may use a plugin like wp-crontrol and delete the weekly email cron, as you can see here : https://prnt.sc/xaq19n

    We are looking into the There are ZERO sales on this email.

    in reply to: WCMP Report section not working correctly #114112

    Hi @Beats24-7, our replies are inline :

    – sorry, but this is just plain wrong. There is no tax setting enabled in our store. Furthermore, WC does not calculate on hold or failed/cancelled orders. If it would be the case, the amount in the WC reports would be higher. It isn’t though, your report numbers are higher so maybe your plugin does that… The WC calculated amounts are absolutely correct but your’s are not.

    >> I understand your end. However, as we are not able to face any issue on our end. Hence can you share temporary admin access so we can check.
    While sharing the access don’t forget to mark the response as private.

    – Anyways, is there a way to show commissions for all vendors in a more compact way or generate a monthly payout csv file? It isn’t possible to see all commissions for all vendors on one screen and your list is very bulky if you have many vendors: http://www.prnt.sc/x8c5u8
    With EDD for example it was possible to generate a clean and easy table (or payout csv file) so you can overview the commissions for a whole month: http://www.prnt.sc/x8cobv

    >> Currently commissions are displayed in pagination mode. However, we will look into this feature where you can see all the commissions on a page.

    in reply to: Email template issues #114111
    This reply has been marked as private.
    in reply to: Single product multiple vendors #114038

    Hello Katrine,

    Thank you for reaching out to us.

    Our answers are inline.

    1. Is it possible to remove the multiple products (duplicates) created in order to make the single product with multiple vendors.
    To me it’s not working if I have to make several duplicates of the same product in order to show the multiple vendors.
    Is it possible somehow to add vendors to a single product without creating a duplicate or is it possible to “hide old products” without it breaking the feauture. Making the products private removes the vendors from the product itself and this is not working how intended for me.

    >> You probably are using the Single Product Multiple Vendor (somv) flow,. If you want to disable the single product multiple vendor facility then you can do it from WCMp >> Settings >> general as you can see here (https://prnt.sc/x7at81).
    Please note, the single product multiple vendor does not duplicate your product , it just lets the vendors sell the same product that is already sold by others. Also, vendor can just add therir own product with using the spmv feature. This doc will guide you further : https://multivendorx.com/knowledgebase/product-management/

    2. Is it possible to make the buy now links as affiliate without it affecting the plugin?
    I don’t want people to buy the items from my website, but from my affiliate links – is this possible (without cart etc.)?

    >> By default WooCommerce lets the customer buy the product. However, if you are looking for an affiliate site, then you might need some affiliate plugin. Now if you also want the vendors to sell affiliate ink, then you need WP affiliate plugin (https://affiliatewp.com/) and WCMp Advance Frontend Manager (https://multivendorx.com/product/wcmp-frontend-manager/)

    in reply to: Woocommerce Analytics showing to vendors #114012

    Hi @Tim, nice to hear from you.

    May I know which fields do you want to remove, some scrrenshot will be very much apprititaed.

    in reply to: This happen when I installed Buddyboss platform pluging #113983

    Hi @snakehead.asia, sorry to hear that you faced this issue.

    It seems like there is some plugin compatibility issue. Can you please share a temporary admin and vendor and ftp access so we can look into this.

    While sharing the access don’t forget to mark the response as private.

    in reply to: API Activation not working in WordPress #113773

    @Ademola Aina, we are really sorry for the delayed response. As I can see the plugins are deactivated

    We do apologize for the inconvenience caused by us. If you want, we can add the plugin in your site and activate the addons.

    Looking for your co-operation regarding the same.

    in reply to: opening hours #113718

    Hello Alvise,

    Thank you for reaching out to us.

    You can check our WCMp vendor vacation addon plugin (https://multivendorx.com/product/wcmp-vendor-vacation/) which lets the vendor set a shop open and close timing, set holidays.

    Regarding setting delivery and pickup slots, for this, you can use WooCommerece booking plugin (https://woocommerce.com/products/woocommerce-bookings/) . This plugin lets the customer select a delivery/pickup slot. WooCommerce Booking is already compatible with WCMp Advanced Frontend Manager.

    You can check the whole flow in our demo site: http://wcmpdemos.com/all-in-one-demo/my-account

    Currently, there is note type functionality in the checkout page. But this can be added by doing a bit of custom code.

    Kindly let us know if you need any help with the hooks and filters then our team will guide you accordingly.

Viewing 15 posts - 3,886 through 3,900 (of 3,924 total)