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Extremely sorry for the delay. Our team is quite busy with some work. Once they are done with the allocated work, they will surely look into your issue and help you accordingly.
Kindly provide them some time.You can use our category wise vendor list short code in order to have a list with all of your vendors and let your customers have the possibility to filter vendors as per category –
[mvx_vendorslist orderby=”category”]CopyI think this would be able to help you out.
@emilio_munoz10, Real time split payment ( i.e as soon as a customer pays for his order the money gets split between admin and vendor as per their commission set) is only supported by Stripe marketplace and paypal marketplace.
Now I understand your issue with paypal but can you please share the issues you are facing with stripe so that we can help you accordingly.@vincent joubert We are from the support team hence we can not accept or reject refund or help you with the refund. Kindly reach out to the refund team for this. You may send them a mail on refund@multivendorx.com.
Hello @Chris
We have checked by disabling plugins on your end to check the conflict issue. The issue you are facing is coming because of the conflict with the Elementor Beta(developer version) plugin on your end.
Kindly check the video https://watch.screencastify.com/v/Twkhd9VgtvPA1OIcAl42.
Please use the official version of Elementor.@vincent joubert, I am afraid you have the wrong information.
Stripe has updated the custom account API on 31st March, 2023. Here is the chat transcript of the same https://prnt.sc/Z1Oj1DY88tD4
Please understand we try our best to assist you with everything. But when we face huge modification especially which is dependent on third party API’s, then it might take some time. What exactly happened for this.
We are not making any excuses, but staging the fact.
For refund, contact the refund team. They handle these queries.Thanks for sharing the access.
We have checked the issue on your staging. Everything looks fine here https://watch.screencastify.com/v/wdFmQ9pyE3pnFOedqHz0.
It seems like the issue you are facing is not replicated on your staging site. Kindly check and replicate the issue on your staging site so that we will be able to help you accordingly.
We have already added fix for the issues. We are closing this thread. If you face issue or need help in future please open a new thread.
It’s been long and we have not heard back from you. We presume your query is solved now. We are closing this thread. If you need help or face issue in future please open a new thread.
It’s been long and we have not heard back from you. We presume your query is solved now. We are closing this thread. If you need help or face issue in future please open a new thread.
It’s been long and we have not heard back from you. We presume your query is solved now. We are closing this thread. If you need help or face issue in future please open a new thread.
We have released an update of MultiVendorX. Kindly update the plugin to the latest version and check if you are still facing the issue or not.
It’s been long and we have not heard back from you. We presume your query is solved now. We are closing this thread. If you need help or face issue in future please open a new thread.
It’s been long and we have not heard back from you. We presume your query is solved now. We are closing this thread. If you need help or face issue in future please open a new thread.
