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March 14, 2022 at 8:22 PM in reply to: Enable Elementor on vendor storefront OR Redirect storefront to author page #135362
MVX Support Ninja
KeymasterNot to worry.
Kindly create a staging site and share your admin,ftp access so that we can assist you further.March 14, 2022 at 12:53 PM in reply to: Missing order phone number on shipping details to vendors WCMp #135341MVX Support Ninja
KeymasterHi, thanks for getting in touch with us.
We tried to recreate this on our end but didn’t face any such issues (see screenshot- https://prnt.sc/fY8pndCVss6o )
It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.
If the issue still exists, please switch to some default theme such as Twenty Sixteen and check again.
Please do keep us posted so we can help you out.March 12, 2022 at 2:45 PM in reply to: Enable Elementor on vendor storefront OR Redirect storefront to author page #135296MVX Support Ninja
KeymasterHi, thanks for getting in touch with us.
WCMp vendor storefront doesn’t depend on any theme, as wcmp creates the vendor shop page.
Kindly follow our elementor document to edit the storefront page as per your need ( https://multivendorx.com/knowledgebase/elementor/ )Let us know if you need any further help.
MVX Support Ninja
KeymasterThis reply has been marked as private.MVX Support Ninja
KeymasterHi,
We don’t have any custom code or any hook and filter on our end to provide the permission of this page. This is the default functionality from the WordPress.
Kindly check below plugin and let us know –
https://wordpress.org/plugins/editor-menu-and-widget-access/Regards,
MVX Support Ninja
KeymasterThis reply has been marked as private.MVX Support Ninja
KeymasterHi, thank you for getting in touch with us.
As per the default flow of WooCommerce Catalog Enquiry Pro, only Admin role and “Vendor” (role added by WC Marketplace), can see the enquiries.Now, if you also want to show the same to Shop Manager, then you have to a bit of custom code. If you need reference oh hook/filter let us know.
However you can also use any wordpress dual role editor plugins.
MVX Support Ninja
KeymasterThank you for sharing the access. Our team will get back to you.
March 9, 2022 at 2:25 PM in reply to: double buttons, not hidden prices on Product Pages – WCMp Catalog Enquiry #135213MVX Support Ninja
KeymasterSure.
MVX Support Ninja
KeymasterHi, Kindly share your FTP access also
March 7, 2022 at 6:54 PM in reply to: How does Paypal fee works when you use PayPal masspay? #135174MVX Support Ninja
KeymasterHi, thank you for getting in touch with us.
Each payment gateway will deduct its transaction fee. However We have a setting that lets you deduct the gateway charge from the vendor’s commission, therefore the vendor will bear the processing fee.
In order to set payment gateway charges for vendors, go to settings under WCMp.From there navigate to the Payments tab and scroll down to the When/How to pay section. Over there check the box “Payment Gateway Charge” (see screenshot-https://prnt.sc/213gily )and also select “Who bears gateway charge” to vendor (see screenshot-https://prnt.sc/213ghzl )
For further help, please do follow this doc: https://multivendorx.com/knowledgebase/payment/#nav-9
Let us know if you have any questions.March 7, 2022 at 12:59 PM in reply to: PayPal masspay ‘debit or Credit card’ option does not work #135163MVX Support Ninja
KeymasterHi, We tried to recreate this on our end but didn’t face any such issue.
Here is the video- https://www.loom.com/share/73dd48c9b5274e18822e7c6ab70cb706
Kindly configure your paypal account properly in both admin and vendor end and then check again.
https://multivendorx.com/knowledgebase/wcmp-paypal-checkout/MVX Support Ninja
KeymasterHi, thanks for reaching out to us.
We tried to recreate this on our end but didn’t face any such issues.
It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce, WCMp, and check again.
If the issue is still there, switch to some default theme such as twenty and check again.
Do keep us posted.MVX Support Ninja
KeymasterHi,
We have already added this in our Product enhancement. Depending upon mass request and availability of resource, team would be in a situation to proceed further.MVX Support Ninja
KeymasterHi,
The latest version of Paypal is 1.0.3 and we haven’t released any update yet.
Are you facing any issue, in that case, kindly explain that so we can assist you accordingly. -
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