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MVX Support Ninja
KeymasterThank you for sharing the access.
Our team will get back to you.MVX Support Ninja
KeymasterThis reply has been marked as private.MVX Support Ninja
KeymasterHi,if you don’t find the translation of inside the language file ), in that case you can translate the plugin using Loco Translator using, our guidelines available here – https://wc-marketplace.com/knowledgebase/wcmp-translation-guide/.
MVX Support Ninja
KeymasterThis reply has been marked as private.MVX Support Ninja
KeymasterWe tried to recreate this on our end it is working fine with this new option “Product Enquiry Button When Product is Out Of Stock”- https://www.loom.com/share/104ad499446e4340b6bfa3a37a0f4568
It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.
If the issue is still there, switch to some default theme such as twenty twenty and check again.
Do keep us postedMVX Support Ninja
KeymasterHi.
In order to set shipping and tax transfer to vendor follow the steps below-
1. Go to “Settings” of “WCMp” in admin dashboard.
2. Now navigate to “Payments” tab.
3. Scroll down to “What to Pay”.
4.Enable the checkbox “Tax” – Transfer the tax collected per product to the vendor.
See screenshot- https://prnt.sc/26mfsjsMVX Support Ninja
KeymasterSorry for the delay in response.
It seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.
If the issue is still there, switch to some default theme such as twenty twenty and check again.Also if the problem still exist kindly create a staging site and share your admin/ftp access.
Please do keep us posted
January 31, 2022 at 7:32 PM in reply to: Enquiry sidebar Widget not automatically refreshing #133810MVX Support Ninja
KeymasterHi, thanks for reaching out to us.
Can you kindly share a video of how you are recreating the issue, so that we can assist you further.MVX Support Ninja
KeymasterIt seems like there is some plugin/theme conflict. Just to be sure, disable all the plugins except WooCommerce and WCMp and check again.
If the issue is still there, switch to some default theme such as twenty twenty and check again.Also if the problem still exist kindly share your staging site access.
Please do keep us posted
MVX Support Ninja
KeymasterHi, thank you for getting in touch with us.
Can you kindly share a video of the issues that you are facing, so that we can assist you further.MVX Support Ninja
KeymasterHi, thanks for reaching out to us.
For refund related queries kindly contact here- https://multivendorx.com/refund-policy/MVX Support Ninja
KeymasterHi, thanks for reaching out to us.
Our team is looking into it.
Kindly provide us some time.MVX Support Ninja
KeymasterHi,
The default flow is such that Woocommerce carries out the payment flow and our plugin checks that the commission gets calculated on product price irrespective of tax price and shipping price.
After calculating the commission if shipping and tax is enabled to transfer to vendor then it will get added up or else these two amounts will go to admin.January 28, 2022 at 11:42 AM in reply to: Products uploaded by vendors are directly published without admin approval #133702MVX Support Ninja
KeymasterWe have created only one test vendor in your site which was shown in the video (see screenshot- https://prnt.sc/26kkkfw ) and the rest vendor accounts was already there in your site.
MVX Support Ninja
Keymasterwe are happy to help you
We would love it if you shared your experience by giving us 5/5 review here :
https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
Seeing glowing reviews from existing customers makes others more comfortable knowing they’ll get the support they need with an issue with our services when arise. -
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