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MultiVendorX Marketplace Features
Showing 1 - 16 of 16 results for

Order Management

(16)

Split Order view
Free
When a user is buying from multiple vendors at the same time, in the cart page, we group the products by vendor and show the respective details in the cart, checkout page per each vendor order:
  • Subtotals
  • Shipping
  • Discounts
  • Tax
  • Build for:
  • Customer
Module:    MultiVendorX Core|Read Documentation
Order Shipping Tracker
Free
The “Tracking Number” option asks you to provide the shipment tracking details – Shipment Tracking URL and Tracking ID. The URL and ID entered here are mailed to the customer so that they can track their order.
  • Build for:
  • Admin
  • Vendor
  • Customer
Module:    MultiVendorX Core|Read Documentation
Accept or Reject Refund
Free
It's totally in admin's hand whether to accept or reject the refund request made by the customer. Admin can also disable refund request for customers.
  • Build for:
  • Admin
  • Vendor
Module:    MultiVendorX Core|Read Documentation
Set Conditions for Refund
Free
The admin can set conditions for refund. They can enable the status of the product for which customers can apply for refund (pending, on hold, processing, completed). They can set the refund claim period like 5 days or something. They can provide some reasons for refund which the customer can select as their reason for refund or can provide other reason in the space provide.
  • Build for:
  • Admin
  • Vendor
Module:    MultiVendorX Core|Read Documentation
Request Refunds
Free
This feature allows customers to ask for refund in case they don't want the product. Refunds are a good way to win customer confidence. The existence of Refunds and Refund Policies lets the customer know there exists an alternative to buying a product. This will give customers the confidence to buy a product as well as create a favourable opinion. Customers can request refunds easily from the order page itself.
  • Build for:
  • Admin
  • Vendor
Module:    MultiVendorX Core|Read Documentation
Back Ordering System
Free
Lets customers place orders in the absence of available stock.
  • Build for:
  • Customer
Module:    MultiVendorX Core|Read Documentation
Communicate through Order Notes
Free
The customers can communicate with the vendors and give feedback through order notes. The vendors can also add private notes for the customers .  
    Module:    MultiVendorX Core|Read Documentation
    Manage Order Status
    Free
    Admin can track order statuses by viewing the Order Log found on the admin dashboard. They can change the order statuses also.  
    • Build for:
    • Admin
    Module:    MultiVendorX Core|Read Documentation
    Log Orders/ Order List
    Free
    The Order Log is used to keep a record of the orders placed by customers. It records the list of orders placed under a vendor and their specific details.
    • Build for:
    • Admin
    Module:    MultiVendorX Core|Read Documentation
    Split Order Module
    Free
    This feature allows the vendors to split the main order into multiple sub-order depending on the product's vendors.
      Module:    MultiVendorX Core|Read Documentation
      Order
      Free
      From the orders section in vendor dashboard sellers can view their complete order details along with earnings per orders.    
      • Build for:
      • Vendor
      Module:    MultiVendorX Core|Read Documentation