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Sangita Support Squad

Forum Replies Created

Viewing 15 posts - 151 through 165 (of 2,339 total)
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  • in reply to: How to disable suborders for order status #218863

    Our team is looking into this. Kindly give us some time.

    in reply to: Duplicate email sent #218862

    We have already added fix for the issue.So kindly update the MultiVendorX plugin to the latest version and check. Also we are closing this thread. If you need help or face issue in future please do create a new support ticket.

    It’s been long and we have not heard back from you. We are closing this thread. If you need help or face issue in future please create a new support ticket.

    It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.

    in reply to: Status of orders #218859

    We have already fixed this. Kindly upgrade the MultiVendorX plugin to its latest version and check.

    Let us know if you need any further assistance.

    in reply to: Clear transients #218858

    It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.

    in reply to: SHOWCASE EXAMPLES? can MVX do this? #218857

    It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.

    in reply to: A calendar displays itself in the seller’s space #218856

    It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.

    in reply to: Different order number #218855

    It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.

    in reply to: Hide price input #218854

    Hello @Pat Martin, Thanks for getting in touch with us.
    I presume you are referring to not having the options to fill product metadata in the edit product page from the vendor dashboard(https://prnt.sc/v1T9YodbprJ4).
    For these tabs to appear in the vendor’s add product page you will just have to go to admin dashboard >>MultiVendorX >>Settings >>Products and here under product fields you need to tick the options(https://prnt.sc/vmJYfqRv-XJR) that you want to be visible in the vendor’s end.
    Now if you are referring to something else please do let us know so that we can assist you accordingly.

    Hello @NoriiPop, Thanks for sharing the error with us. After looking into the error it appears that the issue that you are facing on your end is arriving because of some authorization issue with your paypal live account. So kindly get in touch with the Paypal team regarding this and share the error with them they will be able to help you better regarding this.
    Also please do keep us posted regarding the same.

    in reply to: WordPress Problem with MultivendorX #218833

    Hello there, Sorry to hear that you have faced an issue on your end. Kindly share in detail about the issue you are facing with your vendors so that we can assist you accordingly.

    in reply to: Remove visitor map #218832

    Hello there,To remove the visitors map from the vendor dashboard kindly add the below code in the functions.php file of your current active theme –

    
    add_filter( 'mvx_before_dashboard_widget', 'new_before_mvx_dashboard_widget', 10, 1 );
    function new_before_mvx_dashboard_widget( $vendor_dashboard_widget ){
    	unset($vendor_dashboard_widget['normal']['mvx_vendor_visitors_map']); //remove visitors map
    	return $vendor_dashboard_widget;
    }
    
    Copy

    Let us know if you need any further assistance from our end.

    Hello @NoriiPop Marketplace, Sorry to hear that you have faced an issue on your end. Can you please share the error log (that you are getting on your end for this ) with us so that we can look into it and help you accordingly to resolve this.

    Hi @l.gan, Thanks for the access.
    We further checked the issue on your end and found out that the “Blog pages show at most” setting was somehow set to 1 and hence only 1 suborder was getting created. Kindly set these settings as 10 (https://snipboard.io/UFG2IS.jpg ) and then check the flow of suborder generation by placing orders from different vendors.
    Regarding the fatal error, can you please check the flow only with the WooCommerce, MultiVendorX, Performance lab and Permalink manager on your end and let us know if the same issue occurs.

Viewing 15 posts - 151 through 165 (of 2,339 total)