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It’s been long and we have not heard back from you. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
Thanks for sharing the information with us. It seems that the https://wordpress.org/plugins/woo-free-shipping-per-product/ plugin is not compatible with our plugin MultiVendorX or a multi vendor scenario and hence the vendors are not getting the option of adding Free shipping class from their end.
So I would suggest you reach out to the above mentioned plugin team and ask them to make their plugin compatible with MultiVendorX and once they do so, the vendors will also be able to add free shipping class from their end.
If you want we can share you the hook/filter list and you can add a free shipping class for the vendors by adding custom code on your end.
Regarding the “No shipping class” option not getting saved, we are able to recreate this on our end and we will add a fix for this in our next update. You can keep track of the progress of the issue from here https://github.com/multivendorx/MultiVendorX/issues/696.
Let us know if you need any further assistance from our end.We checked the flow on your end and when an out of stock variation of a variable product is coming back in stock then the mail is getting triggered accordingly but your server is somehow blocking the emails from getting sent. Kindly check the video here https://www.awesomescreenshot.com/video/26153897?key=87f1e2d44de0dca349a182177645258c.
So kindly get in touch with your server regarding the permission required for these emails to be sent. They will be better to help you with this.
Let us know if you need any further assistance from our end.Hello there, Thanks for sharing the FTP access with us. However, we are not able to connect to your server using the credentials shared by you. We are getting a connection timeout error while connecting to the server. So kindly get in touch with your server team and ask them to resolve this. After that please do keep us updtaed acordingly so that we can check the issue and assist you with a solution accordingly.
e have checked your site and we can understand that there are some CSS breaks in the Addon section(https://tinyurl.com/28f88ts8). So can you please confirm that are you referring to the CSS breaks or are you referring to some other issues as well.
We have shared the access with noriipop.marketplace@gmail.com. So kindly check and download the plugin on your end and check the payment flow with Stripe marketplace.
Let us know if you need any further assistance from our end.Thanks for the update. We are closing this thread. If you need help or face issue in future please create a new support ticket.
Hi there, Thanks for sharing the access with us. We will check the issue on your end and get back to you accordingly.
Hi @KC, as we don’t have the same issue on our end, hence we need to check the issue on your site.
For this, please create a staging site and share the temporary admin, ftp access so we can check.
While sharing the access, don’t forget to mark the response as private.Sorry to hear that you have faced an issue on your end. We are using the 6.8.0 version of the WooCommerce Product addon plugin on our end and the fields are coming like this https://www.awesomescreenshot.com/video/26089221?key=2aad891cd489f718b8a2c346efe838c7 on our end.
So can you please check how the sections come on your end with the above shared version and let us know about the same.
