Forum Replies Created
-
Posts
-
We have checked your end and after adding the code in the functions.php file the display issue is fixed. Kindly check the attached screenshot.
Kindly add the below code in the functions.php file of your current active theme –
add_action('init', 'remove_checkout_url'); function remove_checkout_url() { global $MVX_Vendor_Membership; remove_filter('woocommerce_add_to_cart_redirect', array($MVX_Vendor_Membership->frontend, 'add_to_cart_redirect')); } add_filter('woocommerce_add_to_cart_redirect', 'add_redirect_url'); function add_redirect_url($url) { $product_id = isset( $_REQUEST['add-to-cart'] ) ? (int) $_REQUEST['add-to-cart'] : 0; if ( ! $product_id ) { return $url; } // If product is of the subscription type $product = wc_get_product( $product_id ); if ( $product->get_type() == 'product_pack' ) { // here put the page url of your custom checkout page $url = get_permalink(wc_get_page_id('myaccount')); } return $url; }CopyCan you please take a backup of your site before we continue with the deactivation of the plugins and themes on your end. Also let us know when you are done.
@Picflick Our replies are inline with your queries –
#1) Well you shared with me this code that forces the new_vendor_email and admin_new_vendor_email to be sent? Maybe you have fixed it in your core, so now it is duplicating?
#3) It is not working. I need code (like the above) to force the email to send. Please share code
>>We have added the same code we have shared with you earlier and no mail is triggered twice and also when the admin is approving the vendor he is receiving the approval mail.
Kindly check the video here – https://www.awesomescreenshot.com/video/21956961?key=218317e2a91fe1c0ce9811d3789094d6.P.S – We are using the current versions of MultiVendorX and MultiVendorX Pro on our end.
#4) So the vendor is still logged in after they check-out and close the webpage (It is the same session), which prevents them from going to the wizard. So the user needs to be logged out after they check-out and are waiting to be approved. If they are logged in and navigate to the dashboard then the wizard will not appear. If they log out, get approved, and then log in again, then the wizard will appear. So you need to help me with a solution to this
>> As per our flow, if a pending vendor is logged into the dashboard when their approval is granted, they will gain immediate access to their vendor dashboard.If a vendor logs out and then logs back in, they will be directed to the store setup wizard.
If you want to change how this works, you’ll need to add custom code on your own. Please keep in mind that the specific changes you’re looking for would involve a significant amount of custom code, which is beyond what our team can provide. We can help with smaller customizations that only require a few lines of code.
But not to worry if you want you can hire our service team (https://multivendorx.com/custom-development/) and they will help you to implement your custom flow.
Hope you understand.
@karat.jimmy Our replies are inline with your queries –
– The plugins I use are indispensable. Could you please add a code to simply correct this display problem thank you.
>>We need to first inspect why the display issue is coming on your end as everything is working fine on our site. For that we need to first debug the issue by disabling all other plugins and switching the theme.Once we can debug the issue on your end and identify the culprit(any other plugin or the theme) for whom the issue is happening only then we will be able to help you accordingly to fix the issue.
So can we disable plugin/theme in your site.– Regarding the backend access vendor feature, when I disable it I want the vendor to access woocommerce directly and not multivendorx. Despite being disabled, this feature continues to block access to woocommerce.
>>The WooCommerce setting from the backend can only be accessed by the administrator, this is added by WooCommerce itself. That’s why the vendor doesn’t have the capability to access the WooCommerce tab.However, they can only access the WooCommerce’s tab like products, shipping, orders of their store from the backend of the site.
Hello @karat.jimmy Sorry to hear that you are facing issues on your end.
Our replies are inline with your queries –
– I am experiencing display problems in the seller’s area.
>>It seems like there might be some theme/plugin conflict on your end. Just to be sure, disable all plugins except WooCommerce, MultiVendorX and MultiVendorX Pro on your end. Also switch to some default theme such as twenty twenty three or storefront and check again.
Do keep us posted regarding the same.– I also notice that when I deactivate the seller backend function, the seller still does not have access to his wordpress backend in order to use his wordpress space and not the wc marketplace space.
>>To disallow vendors from having wordpress backend access you need to enable the “Vendor backend access” setting(https://prnt.sc/fQNtqrQQJPtA).
Alternatively you can follow this doc https://multivendorx.com/docs/code-snippet/restrict-backend-access/.If you set a recurring subscription plan for which you have set up a sign up fee as 0 only then when a user proceeds with this payment (https://prnt.sc/3UruFQ0uVJ9a) and they will get registered as customers . Otherwise stripe/paypal can’t proceed with the payment.
Only if you have some fee (signup in your case) then there will be a payment option and after paying that the user will get registered as a vendor.
This is how stripe and paypal is operated. As it requires them to charge some amount.
Hello Nathan Wolhendler
You can give the admin access to contact@multivendorx.com or create a temporary admin access using plugin like https://formidableforms.com/knowledgebase/how-do-i-create-temporary-admin-access-for-support/Also for ftp reach out to your server admin and ask them to share the ftp access. They will help you accordingly with the access.
Hi @MaxenceTP, Sorry to hear that you are facing an issue on your end.
Please enable the debug Mode from Stripe settings, this will give us errors. After that go to our core plugin and check the error log folder. Share that error with us so we can assist you with this.We have checked this on our end. If you use only one payment method in your case stripe marketplace then the radio button shows expanded on the checkout page. Kindly check the video https://watch.screencastify.com/v/3oIHtO5UwoFGPjQAYUcZ.
On your end kindly check with a default theme such as twenty twenty three or storefront.
Please do keep us posted.Hi, Our replies are inline with your queries –
– I have tried to remove the map and sorting options from the vendor listing page with no success. I did try the options as per the support forums but both options did not work.
>>To remove the map you just need to follow this doc https://multivendorx.com/docs/code-snippet/remove-blue-banner-from-vendor-list-page/.
And to remove the sorting option you need to override the catalog-ordering.php
Template file and remove the line no 26.
You may override the template file following the below path
yourtheme/MultiVendorX/shortcode/vendor-list/catalog-ordering.php– Client would like the vendor banner to be displayed behind the vendor logo on the vendor listing page. Is this possible.
>>You need to override the content-vendor.php template file and add the modifications accordingly. You may follow the below overriding path to override the template file –
yourtheme/MultiVendorX/shortcode/vendor-list/content-vendor.php.@Picflick, our membership plans are also WooCommerce Product.
That is why, just like WooCommerce, after registering for a subscription plan the users get redirected to the same checkout as the woocommerce products.
Now if you want to add custom checkout for subscription plans then you will have to do that via adding custom code on your end.
Its been a while and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please open a new support thread.
