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Sangita Support SquadKeymaster
For history table override dc-woocommerce-multi-vendor/templates/vendor-dashboard/vendor-transactions.php template by copying it to yourtheme/MultiVendorX/vendor-dashboard/vendor-transactions.php
then change line no 31 instant of below code<input type="date" id="mvx_from_date" class="form-control" name="from_date" class="pickdate gap1" placeholder="From" value ="<?php echo date( 'Y-m-d', strtotime('-90 days')); ?>"/>
CopySangita Support SquadKeymasterYou are welcome.
It would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
This would motivate the team further to do their job more efficiently.Sangita Support SquadKeymasterHi @luanne Our replies are inline –
css2:1 Failed to load resource: the server responded with a status of 400 ()
>> Kindly share the page link where you are getting this so that we can check this on your end and help you accordingly. Also, temporary admin, ftp access.
DevTools failed to load source map: Could not load content for https://thehamptonsfarmersmarket.com/wp-content/plugins/dc-woocommerce-multi-vendor/lib/popper/popper.min.js.map: Unexpected token ‘<‘, “> We will fix this in our next update. You can track the progress of the issue from here https://github.com/multivendorx/MultiVendorX/issues/452 .Sangita Support SquadKeymaster@vincent joubert The refund team will help you accordingly.
But just to keep you informed our team has already added support for custom accounts in the UK. Do let us know which country do you belong to, so we can add that and share the plugin file.Sangita Support SquadKeymasterThe code and template modification we have provided is for the vendor orders page.
Now if you need modification for the history tab too then please let us know we will help you accordingly.Sangita Support SquadKeymaster@Justin Harrison Thanks for explaining the issue.
I have tried to recreate the issue on my end. A customer has ordered two products from a vendor and as the product is from the same vendor hence only one suborder was created https://prnt.sc/N9oxSMTp4ViO. Then the customer requested for a refund from his end and as there was only one suborder hence only one refund request was generated https://prnt.sc/mSgeMR-L5sYJ.
Now when the vendor is accepting the refund request only one refund is getting created for that suborder https://prnt.sc/gvgiZ2vj9qxD.
Now as we are unable to recreate the issue on our end it will be really great if you kindly share a video to show how we can recreate the issue on our end and help you accordingly.
It will be also helpful, if you can share temporary admin access of your staging site, we can check.Sangita Support SquadKeymasterThis reply has been marked as private.Sangita Support SquadKeymasterYou are welcome.
Sangita Support SquadKeymaster@Chris kindly add the below code and check –
add_filter('mvx_datatable_get_vendor_all_orders', 'default_load_order_table_new', 10, 3); function default_load_order_table_new($all_orders, $requestData, $method) { if ($method['submit_data'] != 1) { $start_date = date( 'Y-m-d', strtotime('-90 days')); $end_date = date( 'Y-m-d'); $vendor = get_current_vendor(); $args = array( 'author' => $vendor->id, 'post_status' => 'any', 'date_query' => array( array( 'after' => $start_date, 'before' => $end_date, 'inclusive' => true, ), ) ); $all_orders = mvx_get_orders($args); return $all_orders; } else { return $all_orders; } }
CopySangita Support SquadKeymasterYou are welcome. Happy to hear that.
Sangita Support SquadKeymasterYou are welcome.
Sangita Support SquadKeymasterSorry for the inconvenience. Kindly add the below code in the functions.php file of your current active theme –
add_filter('mvx_datatable_get_vendor_all_orders', 'default_load_order_table', 10, 3); function default_load_order_table($all_orders, $requestData, $method) { if ($method['submit_data'] != 1) { $start_date = date( 'Y-m-d', strtotime('-90 days')); $end_date = date( 'Y-m-d'); $vendor = get_current_vendor(); $args = array( 'author' => $vendor->id, 'post_status' => 'any', 'date_query' => array( array( 'after' => $start_date, 'before' => $end_date, 'inclusive' => true, ), ) ); $all_orders = mvx_get_orders($args); return $all_orders; } else { return $all_orders; } }
CopySangita Support SquadKeymasterOur replies are inline with your queries –
1.Just to confirm that the administrator cannot see the message added to a purchase note by a vendor from the administrator backend?
>>The admin can see all the product details added including the purchase note from the edit product page on the backend(https://prnt.sc/t6dZlVTunasx ).2.What if a vendor needs to leave messages for the administrator when submitting product,
where they can put messages on?
>>There is no such option on the edit product page where the vendor can add a note/message for the administrator when submitting a product.
But on the order details page there is an option where private notes can be added and that will be visible to admin and vendor only https://prnt.sc/fL0QeFpjkcUi.Sangita Support SquadKeymaster@andy Good to hear that.
If you need any further assistance please let us know. We would be happy to help.Sangita Support SquadKeymasterHello @Justin Harrison. Thanks for sharing this with us.
We have checked the flow on our end. When a customer requests for a refund the vendor receives a refund request. But when the order gets refunded the customer receives two emails, one notifying the refund of the suborder and one for notifying the refund for the main order.
Now if you are referring to something else please share a video explaining the issue. So that we can try to recreate that on our end and help you accordingly. -
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