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Forum Replies Created

Viewing 15 posts - 2,431 through 2,445 (of 3,097 total)
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  • in reply to: Default Date Range In Orders Not Working Recently #194529

    For history table override dc-woocommerce-multi-vendor/templates/vendor-dashboard/vendor-transactions.php template by copying it to yourtheme/MultiVendorX/vendor-dashboard/vendor-transactions.php
    then change line no 31 instant of below code

    
    <input type="date" id="mvx_from_date" class="form-control" name="from_date" class="pickdate gap1" placeholder="From" value ="<?php echo date( 'Y-m-d', strtotime('-90 days')); ?>"/>
    
    Copy
    in reply to: Using short-code to display button in teplate #194528

    You are welcome.
    It would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
    This would motivate the team further to do their job more efficiently.

    in reply to: registration forms #194524

    Hi @luanne Our replies are inline –
    css2:1 Failed to load resource: the server responded with a status of 400 ()
    >> Kindly share the page link where you are getting this so that we can check this on your end and help you accordingly. Also, temporary admin, ftp access.
    DevTools failed to load source map: Could not load content for https://thehamptonsfarmersmarket.com/wp-content/plugins/dc-woocommerce-multi-vendor/lib/popper/popper.min.js.map: Unexpected token ‘<‘, “> We will fix this in our next update. You can track the progress of the issue from here https://github.com/multivendorx/MultiVendorX/issues/452 .

    in reply to: error with stripe #194523

    @vincent joubert The refund team will help you accordingly.
    But just to keep you informed our team has already added support for custom accounts in the UK. Do let us know which country do you belong to, so we can add that and share the plugin file.

    in reply to: Default Date Range In Orders Not Working Recently #194522

    The code and template modification we have provided is for the vendor orders page.
    Now if you need modification for the history tab too then please let us know we will help you accordingly.

    in reply to: Refund Issue – Multiple Refunds per Vendor Order #194521

    @Justin Harrison Thanks for explaining the issue.
    I have tried to recreate the issue on my end. A customer has ordered two products from a vendor and as the product is from the same vendor hence only one suborder was created https://prnt.sc/N9oxSMTp4ViO. Then the customer requested for a refund from his end and as there was only one suborder hence only one refund request was generated https://prnt.sc/mSgeMR-L5sYJ.
    Now when the vendor is accepting the refund request only one refund is getting created for that suborder https://prnt.sc/gvgiZ2vj9qxD.
    Now as we are unable to recreate the issue on our end it will be really great if you kindly share a video to show how we can recreate the issue on our end and help you accordingly.
    It will be also helpful, if you can share temporary admin access of your staging site, we can check.

    in reply to: API KEY STATUS DESACTIVATED #194520
    This reply has been marked as private.
    in reply to: Default Date Range In Orders Not Working Recently #194518

    You are welcome.

    in reply to: Default Date Range In Orders Not Working Recently #194516

    @Chris kindly add the below code and check –

    
    add_filter('mvx_datatable_get_vendor_all_orders', 'default_load_order_table_new', 10, 3);
    function default_load_order_table_new($all_orders, $requestData, $method) {
         if ($method['submit_data'] != 1) {
            $start_date = date( 'Y-m-d', strtotime('-90 days')); 
            $end_date = date( 'Y-m-d');
            $vendor = get_current_vendor();
            $args = array(
                'author' => $vendor->id,
                'post_status' => 'any',
                'date_query' => array(
                    array(
                        'after'     => $start_date,
                        'before'    => $end_date,
                        'inclusive' => true,
                    ),
                )
            );
            $all_orders = mvx_get_orders($args);
            return $all_orders;
         } else {
            return $all_orders;
         }
    }
    
    Copy
    in reply to: ACF Positioning & Order Priority #194514

    You are welcome. Happy to hear that.

    in reply to: Live Chat Enquiries #194513

    You are welcome.

    in reply to: Default Date Range In Orders Not Working Recently #194511

    Sorry for the inconvenience. Kindly add the below code in the functions.php file of your current active theme –

    
    add_filter('mvx_datatable_get_vendor_all_orders', 'default_load_order_table', 10, 3);
    function default_load_order_table($all_orders, $requestData, $method) {
        if ($method['submit_data'] != 1) {
            $start_date = date( 'Y-m-d', strtotime('-90 days')); 
            $end_date = date( 'Y-m-d');
            $vendor = get_current_vendor();
            $args = array(
                'author' => $vendor->id,
                'post_status' => 'any',
                'date_query' => array(
                    array(
                    'after'  => $start_date,
                    'before' => $end_date,
                    'inclusive' => true,
                    ),
                )
            );
            $all_orders = mvx_get_orders($args);
            return $all_orders;
        } else {
            return $all_orders;
        }
    }
    
    Copy
    in reply to: purchase note #194494

    Our replies are inline with your queries –
    1.Just to confirm that the administrator cannot see the message added to a purchase note by a vendor from the administrator backend?
    >>The admin can see all the product details added including the purchase note from the edit product page on the backend(https://prnt.sc/t6dZlVTunasx ).

    2.What if a vendor needs to leave messages for the administrator when submitting product,
    where they can put messages on?
    >>There is no such option on the edit product page where the vendor can add a note/message for the administrator when submitting a product.
    But on the order details page there is an option where private notes can be added and that will be visible to admin and vendor only https://prnt.sc/fL0QeFpjkcUi.

    in reply to: Using short-code to display button in teplate #194490

    @andy Good to hear that.
    If you need any further assistance please let us know. We would be happy to help.

    in reply to: Refund Issue – Multiple Refunds per Vendor Order #194489

    Hello @Justin Harrison. Thanks for sharing this with us.
    We have checked the flow on our end. When a customer requests for a refund the vendor receives a refund request. But when the order gets refunded the customer receives two emails, one notifying the refund of the suborder and one for notifying the refund for the main order.
    Now if you are referring to something else please share a video explaining the issue. So that we can try to recreate that on our end and help you accordingly.

Viewing 15 posts - 2,431 through 2,445 (of 3,097 total)