[Sangita Support Squad]

Not to worry @Justin.
Our team is checking and once the issue gets fixed we will surely let you know.

[Sangita Support Squad]

Currently you need to make payments for the recurring plans with Stripe and for non recurring plans you can use both Stripe and paypal.
Not to worry we will provide you with the fix as early as possible.

[Sangita Support Squad]

You are welcome. Please let us know if you need any further assistance.

[Sangita Support Squad]

Dhruv, checking the code line by line is quite difficult for our dev team.

So kindly explain the exact flow you are looking for so that we can help you accordingly.

[Sangita Support Squad]

Thanks for reaching out to us.

You are using the correct hooks.

But according to WooCommerce’s flow, one user is redirected to the thank you page only after placing an order successfully.

Now if you have the MultiVendorX Pro, and Marketplace Membership module enabled, then the vendor needs to subscribe to a membership plan while registering on the site. This way, he will have to complete an order for the subscription plan and only after completing the order successfully, he will be redirected to the thank you page.

Now can you please explain exactly what flow you are looking for, so we can assist you with this.

[Sangita Support Squad]

Hi @l.gan Our replies are inline with your queries-

1. Thus, the tab with store review comments goes to the bottom of the vendor’s store page. Please see it on the video. Tell me how to remove this tab completely (But to keep the ability to display the average rating in the header of the vendor’s store).
I tried to remove all the code from the mvx-vendor-review-form.php file in the child theme, it’s a “crutch”, but maybe you have a better solution?
>> Add the below code in the functions.php file of your active theme to remove the review tab from –

 add_filter( 'mvx_store_tabs', 'remove_tabs', 10, 1 ); 
function remove_tabs( $tabs ) {  
   unset($tabs[1]);     
return $tabs; }
 

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2. Based on point 1 – how can I remove the link to reviews on the order page?
>> To remove the leave feedback option from the order page you need to override the template file.
Follow this path to remove the option by overriding yourtheme/MultiVendorX/review/review-link.php.

3. How can I remove the Reviews tab from their vendor dashboard?
>> Add the below code in the functions.php file of your active theme –

 
add_filter( 'mvx_before_dashboard_widget', 'remove_mvx_dashboard_widget', 10, 1 ); 
function remove_mvx_dashboard_widget( $vendor_dashboard_widget ) {   
unset($vendor_dashboard_widget['normal']['mvx_customer_reviews']);
     return $vendor_dashboard_widget; 
}
 

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Also for the reply to the customer’s review from the review section of the single product page, we will forward this to the product enhancement team and they will take further decisions.

[Sangita Support Squad]

We have checked the vendor registration flow on your end. The flow is working fine while the vendor is making payments with stripe. https://prnt.sc/i953__MSeW4V

In the case of nonrecurring plans both Stripe and PayPal are also working absolutely fine.

However, we have found out that there is an issue while paying for a recurring membership with MVX PayPal Payments.
Our team is looking into the issue with PayPal for recurring payments. We will fix it in our next update and also keep you posted regarding the same.

[Sangita Support Squad]

Hi @Nathan Wolhendler please share a screenshot of the dashboard mentioning where and what color you want to add. So that we can assist you accordingly.

[Sangita Support Squad]

Can you please confirm if we can deactivate plugins/themes on your end.

[Sangita Support Squad]

Thanks for the access. Our team will check and help you accordingly.

[Sangita Support Squad]

Thanks for sharing the video. Our team is looking into the issue. Please provide us some time.

[Sangita Support Squad]

@nathan, Sorry to hear that.
We have checked the membership flow and it is working fine on our end. The form field can only be deleted if the admin has done this manually.
Kindly create a staging site that should be an exact replica of your live site and share the staging site url, temporary admin and ftp access with us.

[Sangita Support Squad]

Kindly create a staging site that should be an exact replica of your live site and share the site url, temporary admin and ftp access with us.
While sharing the access don’t forget to mark your reply as private.

[Sangita Support Squad]

This reply has been marked as private.

[Sangita Support Squad]

Hello @Chris.
Acf uses a function which helps to add fields in frontend as the field is added on the backend, now by default ACF does not provide css to add the styles in the frontend.
By default the custom fields will come at the end of the edit product page on the vendor dashboard.
Now as you want to have the segmentation on the vendor dashboard so kindly create a staging site and add the custom fields you want to add and share the admin access with us. Our team will provide you with css to improve the style segmentation of the custom fields.

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