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It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.
Hello @Pat Martin, Thanks for getting in touch with us.
I presume you are referring to not having the options to fill product metadata in the edit product page from the vendor dashboard(https://prnt.sc/v1T9YodbprJ4).
For these tabs to appear in the vendor’s add product page you will just have to go to admin dashboard >>MultiVendorX >>Settings >>Products and here under product fields you need to tick the options(https://prnt.sc/vmJYfqRv-XJR) that you want to be visible in the vendor’s end.
Now if you are referring to something else please do let us know so that we can assist you accordingly.Hello @NoriiPop, Thanks for sharing the error with us. After looking into the error it appears that the issue that you are facing on your end is arriving because of some authorization issue with your paypal live account. So kindly get in touch with the Paypal team regarding this and share the error with them they will be able to help you better regarding this.
Also please do keep us posted regarding the same.Hello there, Sorry to hear that you have faced an issue on your end. Kindly share in detail about the issue you are facing with your vendors so that we can assist you accordingly.
Hello there,To remove the visitors map from the vendor dashboard kindly add the below code in the functions.php file of your current active theme –
add_filter( 'mvx_before_dashboard_widget', 'new_before_mvx_dashboard_widget', 10, 1 ); function new_before_mvx_dashboard_widget( $vendor_dashboard_widget ){ unset($vendor_dashboard_widget['normal']['mvx_vendor_visitors_map']); //remove visitors map return $vendor_dashboard_widget; }CopyLet us know if you need any further assistance from our end.
Hello @NoriiPop Marketplace, Sorry to hear that you have faced an issue on your end. Can you please share the error log (that you are getting on your end for this ) with us so that we can look into it and help you accordingly to resolve this.
Hi @l.gan, Thanks for the access.
We further checked the issue on your end and found out that the “Blog pages show at most” setting was somehow set to 1 and hence only 1 suborder was getting created. Kindly set these settings as 10 (https://snipboard.io/UFG2IS.jpg ) and then check the flow of suborder generation by placing orders from different vendors.
Regarding the fatal error, can you please check the flow only with the WooCommerce, MultiVendorX, Performance lab and Permalink manager on your end and let us know if the same issue occurs.We have added fix for this and released the fix as well. Kindly update the MultiVendorX plugin to the latest versions on your end and check.
Let us know if you need any further assistance from our end.
Hello @jlpetracca, Our replies are inline with your queries –
– What do I need to create a staging?
>>To create a staging site you can simply install the WP staging plugin(https://wordpress.org/plugins/wp-staging/) on your end. And using this plugin you can create a staging site(replica of your main website).
– Do I need two sites license?
>>You do not need two site licenses. The license is only needed for regular update and support. So you can use the pro plugin without activating the license. But please note that without an active license you will not get the support and updates for the Pro version of the plugin.
– Do I need two domains, or could I use a subdomain?
– Is there anything else I need to have in mind?
>>You just need to create a staging site and check if your server gives you permission to do so. Nothing else is needed.
Let us know if you need any further assistance from our end.It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in the future please do create a new support ticket.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in the future please do create a new support ticket.
Hello @l.gan, Thanks for sharing the admin access with us. Kindly share the FTP access of your staging site as well. Also kindly give us permission to delete and add plugin files on your end.
Kindly create the test site (the replica of your live site)and share the access with us so that we can check the issues on your end. And help you accordingly.
Hello @l.gan, We have checked the flow of suborder generation by ordering products from different vendors and the suborders are getting generated accordingly on our end. Kindly check the video here https://www.awesomescreenshot.com/video/26376146?key=33b87665287d8608fab91c08468bccdb.
Now on your end kindly deactivate all plugins except WooCommerce and MultiVendorX and switch to default theme and after that make sure that you are using the latest version of WooCommerce (8.7.0)and MultiVendorX (4.1.7)on your end. After that check again the flow.
If still the issue persists please do create a new staging site where the issue will be replicated and share the staging site access, temporary admin and FTP access of your site . So that we can check the same on your end.
Also while sharing the access don’t forget to mark your reply as private.Thank you for the update. The issue stems from a conflict with your active theme. Our plugin uses the same WooCommerce hook employed for the “Add to Cart” button, with a similar priority for the enquiry button.
It seems your theme has overridden this hook, causing the issue. We recommend reaching out to your theme provider for assistance in resolving this matter.
Let us know if you need any further assistance from our end.
