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March 26, 2024 at 9:45 AM in reply to: Paypal Split Payment the PayPal window opens and closes again immediately #218503Sangita Support SquadKeymaster
We have shared the access with noriipop.marketplace@gmail.com. So kindly check and download the plugin on your end and check the payment flow with Stripe marketplace.
Let us know if you need any further assistance from our end.March 25, 2024 at 6:37 PM in reply to: Paypal Split Payment the PayPal window opens and closes again immediately #218486Sangita Support SquadKeymasterThis reply has been marked as private.March 25, 2024 at 6:27 PM in reply to: Latest update conflicting with paypal advanced card processing payment method #218485Sangita Support SquadKeymasterThanks for the update. We are closing this thread. If you need help or face issue in future please create a new support ticket.
Sangita Support SquadKeymasterHi there, Thanks for sharing the access with us. We will check the issue on your end and get back to you accordingly.
Sangita Support SquadKeymasterHi @KC, as we don’t have the same issue on our end, hence we need to check the issue on your site.
For this, please create a staging site and share the temporary admin, ftp access so we can check.
While sharing the access, don’t forget to mark the response as private.March 24, 2024 at 7:40 PM in reply to: The user’s order page breaks if you make a return when HPOS #218464Sangita Support SquadKeymasterThis reply has been marked as private.Sangita Support SquadKeymasterGlad to hear that.
Sangita Support SquadKeymasterSorry to hear that you have faced an issue on your end. We are using the 6.8.0 version of the WooCommerce Product addon plugin on our end and the fields are coming like this https://www.awesomescreenshot.com/video/26089221?key=2aad891cd489f718b8a2c346efe838c7 on our end.
So can you please check how the sections come on your end with the above shared version and let us know about the same.Sangita Support SquadKeymasterI have shared the file with you at marchisotti.luca@icloud.com. Kindly check and let us know if you need any further assistance from our end.
March 23, 2024 at 7:23 PM in reply to: The user’s order page breaks if you make a return when HPOS #218443Sangita Support SquadKeymasterKindly enable the debug log on your end and share the error message that you get on your end with us. After that we will be able to look into the issue accordingly.
Sangita Support SquadKeymasterYou need to download the plugin from the drive link shared earlier and add it on your end.
Sangita Support SquadKeymasterHello @marchisotti.luca, We are closed on weekends, but upon noticing the issue you encountered, our team promptly investigated and provided an urgent fix. We kindly ask you to test the updated plugin and confirm if everything is functioning correctly on your end.
Sangita Support SquadKeymasterThis reply has been marked as private.Sangita Support SquadKeymasterThanks for sharing the access. We have got an error on your log. I have forwarded this to the dev team. They are looking into the issue kindly provide us some time.
As soon as we will have a fix we will let you know.
Thanks for your understanding.Sangita Support SquadKeymasterHello @marchisotti.luca, Kindly share the site url too so that we can check the issue on your end and help you accordingly.
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