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Sangita Support SquadKeymaster
Sure. Please let us know if this resolves your issue or not.
Sangita Support SquadKeymasterWe are happy to help.
It would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
This would motivate the team further to do their job more efficiently.Sangita Support SquadKeymaster@embpri, We have checked this on our end and the commission data is showing perfectly on the downloaded CSV file. Kindly check the video https://watch.screencastify.com/v/YMEUrXFbJ2EGRTUrr9yt.
You need to choose the commissions that you want to show on the downloaded csv file.November 1, 2023 at 3:07 PM in reply to: Cannot select “Stripe Connect” as disbursement method. #195845Sangita Support SquadKeymaster@embpri Not to worry.
As you want the admin to receive 30% commission then you need to set the Revenue sharing mode as Admin fees and the commission type as percentage and commission amount as 30 (https://prnt.sc/lcMX-bT8nrZA) under the commission tab of the Settings submenu.
Then set the disbursement method as per your choice from the Disbursement tab of the settings submenu. To set different disbursements of vendor commission related settings you just need to go to admin dashboard>>MultiVendorX >>Settings >>Disbursement (https://prnt.sc/6HB-PGzO8D4W). Here you can set a disbursement schedule, disbursement threshold amount etc.
Once the admin sets a disbursement schedule then the vendor commission will be disbursed as per that. In your case as you are using stripe connect hence the vendor commission will be transferred automatically to the vendor accounts once you (the admin ) set up the disbursement Schedule.
Kindly refer to this document to know the details of disbursement of payments in MultiVendorX https://multivendorx.com/docs/knowledgebase/disbursement-of-payments/.
If you need any further assistance please let us know.November 1, 2023 at 3:07 PM in reply to: Cannot select “Stripe Connect” as disbursement method. #195899Sangita Support SquadKeymaster@embpri You can go through this documentation to know about the limitations of stripe connect from India https://support.stripe.com/questions/stripe-india-support-for-marketplaces.
For further help, it is recommended to contact the stripe team, they can inform you whether you can achieve the into to international payout in your account.
Also, as you have said that you are facing issues for payout through stripe connect kindly share the errors with us so that we can help you to resolve those.
Regarding the commission part, the admin fees in Commission settings of MultiVendorX refers to the admin commission amount.
For example – If you have set the revenue sharing mode as admin fees and commission type as percentage and commission amount as 10 then when an order of amount 100 will be placed the admin will receive( 100*10/100 =10) as commission and rest (100-10 = 90) will go to the vendor account.
To have a clearer vision on the revenue sharing mode in MultiVendorX you can go through this doc https://multivendorx.com/docs/knowledgebase/commission-concept/#nav-4.November 1, 2023 at 3:07 PM in reply to: Cannot select “Stripe Connect” as disbursement method. #195901Sangita Support SquadKeymasterWe are happy to help. If you face any issue or need help in future please open a new thread.
Sangita Support SquadKeymasterThank you very much. We are closing this thread. If you need help or face issue in future please create a new thread.
Sangita Support SquadKeymaster@lumesilva6 It seems like there is some database issue on your end. Kindly share the site url, temporary admin and ftp access with us. So that we can check this on your end and help you accordingly.
Sangita Support SquadKeymaster@Tandy R M Silva Sorry to hear that you are facing an issue on your end.
We have checked the flow on our end but did not face any such issue. Kindly check the video :https://watch.screencastify.com/v/JzLKhY5ofokHky4AcpDT.
It seems like there must be some theme /plugin conflict on your end. Just to be sure, deactivate all the plugins except WooCommerce and MultiVendorX on your end and check again. Also switch to some default theme such as twenty twenty three or Storefront.
If still the issue persists please let us know.Sangita Support SquadKeymaster@odedta.com Sorry to hear that you are facing such issues on your end.
We have checked the issues on our end and we didn’t face any of the issues that you are facing on your end with the current version of MultiVendorX. Kindly check the video https://watch.screencastify.com/v/C3AmOKci1Y2285tsDzwk.
But as you are facing issues on your end, kindly create a staging site that should be an exact replica of your live site and share the staging site url, temporary admin and ftp access with us. So that we can check the issue on your end and help you accordingly.Sangita Support SquadKeymaster@embpri No worries. We are always there to help you with your queries. We are closing this thread as your issue is solved. Kindly open a new thread if you need help or face issues in future.
Sangita Support SquadKeymasterGood to hear that. If you need any further help please let us know.
Sangita Support SquadKeymasterIts been long and we have not heard back from you. We presume your issue is solved now. We are closing this thread. If you need help or face issue in future please open a new support topic.
Sangita Support SquadKeymasterHi Lumesilva, you may follow this doc , this will assist you with this https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/
Sangita Support SquadKeymasterKindly share the FTP access with us. So that our developer can check this on your end.
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