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Sangita Support SquadKeymaster
It’s been long and we have not heard back from you. Hope your issue is solved now. We are closing this thread as of now. If you need help or face issue in future please create a new thread.
Sangita Support SquadKeymasterWe have already fixed this issue. Kindly check on your end. So we are closing this thread.
If you need help or face issue in future please create a new thread.Sangita Support SquadKeymasterCan you please check once if you have added the shortcode properly or not.
You may follow this video for reference https://youtu.be/uTFYEmDn7nw .Sangita Support SquadKeymasterThis reply has been marked as private.Sangita Support SquadKeymasterWe are extremely sorry for the delay. Our team is still working on the integration and we have also added support for the company profile.
We are just having issues with saving 2 fields, because the stripe API doc is much more outdated than their coding.
We are in touch with Stripe, so they can assist us here better.
For refund kindly send a mail to refund@multivendorx.com. The refund team will help you further regarding this.Sangita Support SquadKeymaster>>@andy Our replies are inline –
I’m having an issue with a conflict with your plugin and the FiboSearch – AJAX Search for WooCommerce plugin as when i have the option on your plugin set to Catalog Mode i lose the seach results page, but if i turn off Catalog Mode i get the search results but lose the enquire button on the site??
>>Sorry to hear that. But there are lots of plugins in the market and checking compatibility and assuring about the compatibility with all of them is really not possible.
For now I have informed the dev team to check the issue with FiboSearch – AJAX Search for WooCommerce plugin and they will look into the issue as per the development planning.
And i wanted to test a page template with the sort code to see if I could then turn off Catalog Mode and still get the form button showing with the sort code.
Have you come across this before or have you any other thoughts?
>> Can you please share where you are using the shortcode i..e via block or elementor?Sangita Support SquadKeymasterNot to worry. You just need to go to the admin dashboard >> MultiVendorX >> Settings >> Products, from here you need to tick the required product fields https://prnt.sc/R9h6zrbFNy3T.
Sangita Support SquadKeymaster@andy Yes you can use a shortcode to display the enquiry button on a page template.
All you have to do is use the below shortcode :wce_enquiry_button
CopySangita Support SquadKeymaster@kuei.liying Our replies are inline with your queries –
1.I need to add a variable product,
but it’s only “Simple product” available in the Vendor Dashboard. Please see the attachment
How can I add a variable product (and the other types of products).
>>To let vendors add variable and other types of products you will need to have MultiVendorX Pro https://multivendorx.com/pricing/ installed and activated on your site.
After activating MultiVendorX Pro on your site you need to enable different product types under Marketplace types in the Module submenu of MultiVendorX https://prnt.sc/sLXdr5Hw7oVO.
You can refer to the doc for the detailed configuration https://multivendorx.com/docs/knowledgebase/variable-product/
2.For adding a Virtual and Downloadable product, where I can upload the file?
>>Once you tick the downloadable checkbox https://prnt.sc/IkDIaNKahOLs you will get option under the General tab to add downloadable files https://prnt.sc/AxWRDhR9DDdN.
3.Can I add a new product in WooCommerce instead of doing it in the MultiVendorX dashboard?
If yes, how to do it?
>>Yes, Admin can add products from their end and assign that product to a particular vendor. Kindly follow the doc for detailed information https://multivendorx.com/docs/knowledgebase/product-management-capability/#assign-products-to-vendorsSangita Support SquadKeymasterWe save data in mvx vendor ledger table.
Now you can delete the corresponding order, suborder, commission data from mvx vendor ledger table data from your database for those particular vendor ids .
But it may happen that all the details of those vendors may get deleted.Sangita Support SquadKeymasterWe are able to recreate the issue on our end.We will provide you with the fix.
We will also add the same fix in our next update.Sangita Support SquadKeymasterGreat!!We are happy to help.
@luanne It would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
This would motivate the team further to do their job more efficiently.Sangita Support SquadKeymasterWe have activated the license on your site https://prnt.sc/JlaNTvifeYi4. kindly check.
Sangita Support SquadKeymasterThe only solution is that you can delete those vendors who are having the balance showing on their dashboard and add them again on your site.
Sangita Support SquadKeymasterKindly share the site url, temporary admin access with us. So that we can help you activating the license.
While sharing the access don’t forget to mark your reply as private. -
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