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March 2, 2023 at 11:48 AM in reply to: Supplier’s page – product info shown on top of the banner on white text color #186610Sangita Support SquadKeymaster
Hello @popa_catalin1983, sorry to hear that you have faced this issue.
Can you please create a staging site and share the temporary admin, ftp access so we can check.
While sharing the access, don’t forget to mark the response as private.March 2, 2023 at 11:40 AM in reply to: supplier control panel – menu not shown correctly in mobile mode #186608Sangita Support SquadKeymasterThanks for informing us about this issue .We will fix this in our next update.
You can track the progress from here https://github.com/multivendorx/MultiVendorX/issues/327Sangita Support SquadKeymasterThanks for the update. Please let us know if you need any further help.
Sangita Support SquadKeymasterWe have marked our previous reply as private. Can u please confirm what we asked earlier
Sangita Support SquadKeymasterWe have marked our previous reply as private. Can u please confirm what we asked earlier
Sangita Support SquadKeymasterThanks for informing . I would suggest you contact the responsible plugin for this issue.
Just to keep you posted, we will soon add this option for vendors to add articles via MultiVendorX pro.Sangita Support SquadKeymasterThanks for the query.
As we can understand you want the vendors to add the item condition in the product description box and display the same in the frontend.
For this, you need to use either custom code or plugin like ACF : https://www.advancedcustomfields.com/. Along with this, you need MultivendorX Pro :https://multivendorx.com/pricing , to let vendor add additional data for the products.
March 1, 2023 at 11:29 AM in reply to: Map does not load all the Vendors and Page Number overlap with Text #186546Sangita Support SquadKeymasterBy default the vendors present in the 1st page will be shown on the map . https://prnt.sc/RJsjeBQsd1pf .
Because if you have many vendors, then it will be impossible for us to display all of them in the map.Now whenever a customer will search for a vendor according to their desired location the vendors will be shown on the page and on the map according to the location entered by the customer.
Let us know if you need any further clarification.
Sangita Support SquadKeymasterHello @a.dalcamo ,
Before marking those commission as paid, you need to check these following settings
Make sure the order status is either procession or completed.
Kindly check if your vendors have provided Bank transfer details in the vendor billing section correctly. Only then commission will be paid.
If you need any further help please let us know.Sangita Support SquadKeymasterHello @a.dalcamo ,
Before marking those commission as paid, you need to check these following settings
Make sure the order status is either procession or completed.
Kindly check if your vendors have provided Bank transfer details in the vendor billing section correctly. Only then commission will be paid.
If you need any further help please let us know.Sangita Support SquadKeymasterAs we have told you earlier, the setting you are talking about is not a default field in WCMP or not even in MultiVendorX. You may have added any custom code or any developer has added them . Kindly check that code and modify it accordingly.
Please keep us posted.You can check the older version of WCMp from here : https://downloads.wordpress.org/plugin/dc-woocommerce-multi-vendor.3.8.12.zip, you can see there is no field for add post.
Please do check the custom code, you might had added them using code.Sangita Support SquadKeymasterHi, sorry to hear that you have faced this issue.
Our replies are inline :On the Vendor, the location map is not showing up. The Google API is ready and working.
>> Make sure you have enabled Store location and provided the location provider API correctly in Store under Settings submenu of MultiVendorX from the admin dashboardCan you also share the vendor list page link, so we can check and help.
I want that customers can seacht for vendors AND items nearby their location. As i questions before, this should be possible. But how?>> Customer can also search the vendors using vendor list page. But to search nearby products too, you need to have GEO my WP. For better idea please check our doc : https://multivendorx.com/docs/knowledgebase/geo-my-wp/
Sangita Support SquadKeymasterHi, sorry to hear that you have faced this issue.
Our replies are inline :On the Vendor, the location map is not showing up. The Google API is ready and working.
>> Make sure you have enabled Store location and provided the location provider API correctly in Store under Settings submenu of MultiVendorX from the admin dashboardCan you also share the vendor list page link, so we can check and help.
I want that customers can seacht for vendors AND items nearby their location. As i questions before, this should be possible. But how?>> Customer can also search the vendors using vendor list page. But to search nearby products too, you need to have GEO my WP. For better idea please check our doc : https://multivendorx.com/docs/knowledgebase/geo-my-wp/
February 27, 2023 at 1:33 PM in reply to: DANGEROUS BUG AND URGENT PROBLEM with import module #184550Sangita Support SquadKeymasterWe tried to recreate your issue related to policy in our end but we have not faced any issue https://prnt.sc/FXNBEIYdkEGz
Kindly make sure you set the policies following these steps – Vendor Dashboard >>Policies>>Set the policies accordingly and click save options.
If you still face any issue please let us know.Sangita Support SquadKeymasterSorry @MaxenceTP as mentioned in the chat.
I presume the team is assisting you over mail. So I am closing this thread. -
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