Forum Replies Created
-
AuthorPosts
-
Sangita Support SquadKeymaster
The error message that you have shared was coming on the reviews tab of the vendor store page on the MultiVendorX 4.1.0 version. We have already added a fix for that in the latest 4.1.1 version.
So we are closing this thread.
If you need any help or face issues in future please create a new support ticket.Sangita Support SquadKeymaster@MaxenceTP, We have checked the same on your site with a test customer. There also the issue is fixed. Kindly check the video here https://www.awesomescreenshot.com/video/24174093?key=feb5d4f1a3f62ae767786b80a3195c36.
Kindly check carefully on your end again by placing an order and also keep us posted regarding the same.Sangita Support SquadKeymasterThis reply has been marked as private.Sangita Support SquadKeymaster@MaxenceTP, it seems like the issue is arising from the source code of this pull : https://github.com/woocommerce/woocommerce/pull/39701.
To be hundred percent sure we have further investigated by deactivating MultiVendorX, after that the suborders become the main order of WooCommerce. As you can see, still wrong data is displayed under that section. Check the video here https://www.awesomescreenshot.com/video/24143223?key=8b841d17b7a192d0abb67cc515c4a929.
We would suggest you reach out to the Woocommerce team for this.
Note:Our team searched for a hook for this new added section but it seems they have not added any hook for this. So, it is quite difficult to provide any fix for this also.Sangita Support SquadKeymasterThis reply has been marked as private.Sangita Support SquadKeymasterHi @MaxenceTP, Glad to hear that your query is resolved now.
Also we have added a fix for the issue with suborders in my account page in our latest MultiVendorX 4.1.1 update. You can update the plugin on your end to the latest version and check the same.January 18, 2024 at 11:08 AM in reply to: error when updating MX pro to the latest version, and several MX inlets are not #216388Sangita Support SquadKeymasterThis reply has been marked as private.January 17, 2024 at 6:26 PM in reply to: PDF invoices on multivendorX not working as they should #216367Sangita Support SquadKeymasterHello @Sergio Wong Chung, I have informed the dev team to add this specification in the vendor invoice as well.
They will look into it and add the support for that section in the vendor invoice as well in our future updates.
When it will be added we will let you know.January 17, 2024 at 5:13 PM in reply to: error when updating MX pro to the latest version, and several MX inlets are not #216342Sangita Support SquadKeymasterWhen you are done let us know. Or if you are going to create a new site then after creating the site make sure everything is working fine and orders are also getting placed accordingly. Only after that share those details with us.
January 17, 2024 at 5:04 PM in reply to: error when updating MX pro to the latest version, and several MX inlets are not #216336Sangita Support SquadKeymasterSure. when you are done just let us know.
January 17, 2024 at 5:00 PM in reply to: error when updating MX pro to the latest version, and several MX inlets are not #216334Sangita Support SquadKeymasterKevajo, The current delay is not ideal, and we are genuinely committed to assisting you in resolving any issues you may be experiencing. So please examine the issue on your side and proceed to place an order on the provided test site. Subsequently, inform us so that we can verify whether the suborders are being generated.
January 17, 2024 at 3:10 PM in reply to: error when updating MX pro to the latest version, and several MX inlets are not #216288Sangita Support SquadKeymasterThis reply has been marked as private.Sangita Support SquadKeymasterHello @MaxenceTP, Kindly add the below code in the functions.php file of your current active theme –
/* Remove Suborder from coustomer my-account page */ add_filter( 'woocommerce_account_orders_columns' , function( $suborders ) { unset( $suborders['mvx_suborder'] ); return $suborders; } , 999 );
CopyLet us know if you need any further assistance.
January 17, 2024 at 11:57 AM in reply to: error when updating MX pro to the latest version, and several MX inlets are not #216260Sangita Support SquadKeymasterThis reply has been marked as private.January 17, 2024 at 11:15 AM in reply to: error when updating MX pro to the latest version, and several MX inlets are not #216255Sangita Support SquadKeymasterThis reply has been marked as private. -
AuthorPosts