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Sangita Support SquadKeymaster
We will surely keep you posted.
June 12, 2023 at 1:12 PM in reply to: Some Child theme Modification Doesn’t Reflect but Some Does #193215Sangita Support SquadKeymasterOnce we test and update all the files we will let you know .
June 12, 2023 at 12:14 PM in reply to: Some Child theme Modification Doesn’t Reflect but Some Does #193202Sangita Support SquadKeymaster@Chris Because of the latest updates some of the overriding paths are not working . But not to worry , we have fixed some of them and we need to test the remaining . We will surely fix the remaining too soon .
Sangita Support SquadKeymaster@Chris Our team is looking into the issue with email flow . We will add a fix for that too . Kindly provide us with some time .
Sangita Support SquadKeymasterHi @contact.hamidsuhag
Our replies are inline with your queries –
1. Payments connection -please display only stripe connect as an option and disable the others so they do not show as option.
>>To give your vendors option to add only Stripe connect you need to go to admin dashboard >>MultiVendorX >>Modules , from here under payments enable Stripe Connect only https://prnt.sc/bAuMTr4V9uI7 and disable all other payment gateways .
2. – Upgrade / downgrade plan does not work- please fix
>>We have found this issue on our end too . We will fix it in our next update .
3. Unable to add image or logo to vendor store from front or back end
>>Not to worry , just go to Admin dashboard >>MultiVendorX >> Settings >> Product Capabilities , from here enable the option Upload Media Files https://prnt.sc/iscXbwhTgwIt .
If you still are facing this issue, please share a video so we can understand and assist you further.Sangita Support SquadKeymasterYou are welcome Chris . It seems like your query is solved now . So we are closing this thread . If you need help or face issues in future please open a new thread .
Sangita Support SquadKeymasterHello @mafred thanks for reaching out to us .
User registration and vendor registration are separate. Our plugin MulVendorX handles vendor registration, however user registration is carried by woocommerce.
With MultiVendorX you can customize the registration form according to your wish . Kindly refer to our knowledgebase doc for a detailed information https://multivendorx.com/docs/knowledgebase/vendors-registration/
For user registration you may use plugin like https://wordpress.org/plugins/custom-fields-account-registration-for-woocommerce/. Please note, we haven’t tested this on our end.
If you need any further help please let us know .Sangita Support SquadKeymasterHi @venkeyaccent . Our replies are inline with your queries –
1.) Iam new to Multivendorx, Iam setting up my store. I created a test vendor to see how it works, The vendor dashboard looks good but the vendor store page in front end problem, The page doesn’t scroll down, there no scroll bar present at right side.
>>We have added a fix for this in our github. Please download the plugin from here https://github.com/multivendorx/MultiVendorX.git and follow these steps :
– Delete the installed MultiVendorX via wp-admin >> plugin
– Unzip the GitHub plugin
– Rename the folder as “dc-woocommerce-multi-vendor” and remove the master tag. Now, zip this folder again.
– Install this plugin on your site.
We will also add the fix in our next update .
2.) And your site is very hard to scroll pages, I can hardly notice the scroll bar on my right side, If i want to scroll top or bottom its difficult because of exact unknown position of scroll bar, please watch what happens enclosed attachment fyr. Request you to please use dark color scrollbar so i can browse the support forums or documentation easily.>>Sorry to hear that. We will fix this soon.
June 12, 2023 at 11:57 AM in reply to: The supplier can only view the turnover of its own products #193194Sangita Support SquadKeymasterHello @webaukcio.eu thanks for reaching out .With MultiVendorX the vendors get their own personalized dashboard from where they can add products (https://prnt.sc/mn4-KIPvwBtj) , manage orders and do many more things .
However, the admin can also add products and assign that to the vendors (https://prnt.sc/Os5E4WcvhjPN). If the admin wants, he can also restrict vendors from adding any product (https://prnt.sc/M24qmafLyKYo). But vendors can see all the products assigned to them (https://prnt.sc/mn4-KIPvwBtj).
It would be really helpful, if you can explain the flow you are looking for, so we can assist you further.Sangita Support SquadKeymasterHope your issue is resolved now .
Sangita Support SquadKeymasterWe have checked this on our end . There should not be any such issue if you have configured PayPal payout correctly . Kindly fetch the credentials accordingly . You can go through our doc for your reference https://multivendorx.com/docs/knowledgebase/paypal-payout/
Sangita Support SquadKeymasterHi @luanne mail should be triggered for admin and vendor while a new order is placed if the settings are set properly without the code . Kindly check carefully the Emails settings in Woocommerce .
Sangita Support SquadKeymasterHi @Chris kindly download the plugin from here https://drive.google.com/file/d/1bHSmjTjy20zsNdZqouIRcjJJQKrZ3WA5/view?usp=drive_link and check
June 7, 2023 at 5:02 PM in reply to: No allowed Product types found. Please contact site administrator #192967Sangita Support SquadKeymasterHi , not to worry . Go to Admin dashboard >> MultiVendorX >> Modules, from here under marketplace types enable different product types https://prnt.sc/MYv0yNvpcQ7Y.
If you need any further assistance please let us know.Sangita Support SquadKeymasterWe have fixed the issue in our git . Kindly download the plugin from here – https://github.com/multivendorx/MultiVendorX.git and follow these steps :
– Delete the installed MultiVendorX via wp-admin >> plugin
– Unzip the GitHub plugin
– Rename the folder as “dc-woocommerce-multi-vendor” and remove the master tag. Now, zip this folder again.
– Install this plugin on your site.
Please do keep us posted. -
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