[Sangita Support Squad]

Thanks for sharing the updated password. We are now able to login to your vendor account and we checked the flow. Now can you please confirm if we can debug the issue on your site by disabiling plugins/themes accordingly.

[Sangita Support Squad]

This reply has been marked as private.

[Sangita Support Squad]

This reply has been marked as private.

[Sangita Support Squad]

Sorry to hear that you have faced an issue on your end. Kindly create a staging site that should be an exact replica of your live site and share the staging site url and temporary admin and FTP access of your staging site with us so that we can look into it and help you accordingly.

Also while sharing the access don’t forget to mark your reply as private.

[Sangita Support Squad]

Kindly add the below custom CSS in the Additional Custom CSS section of the Appearance submenu in the admin dashboard and also update the colors accordingly to your need in the code –

.publish-stat .stat-percentage-holder {

background-color: yellow !important;

}

 

.publish-stat .stat-percentage-holder span {

background-color: yellow !important;

}

 

.publish-stat .pending-stat {

background-color: blue !important;

}

 

.publish-stat .pending-stat span {

background-color: blue !important;

}

 

.publish-stat .draft-stat{

background-color: red !important;

}

 

.publish-stat .draft-stat span {

background-color: red !important;

}

 

.publish-stat .not-approved-stat{

background-color: green !important;

}

 

.publish-stat .not-approved-stat span {

background-color: green !important;

}

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Let us know if you need any further assistance from our end.

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[Sangita Support Squad]

@zedmanshere, You will have to add custom CSS on your end to change the colours of that section in the vendor dashboard.

Let us know if you need any further assistance from our end.

[Sangita Support Squad]

Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.

[Sangita Support Squad]

We have already added fix for this on our end. Kindly update to the latest version and check. We are closing this thread. If you need help or face issue in future please do create a new support ticket.

[Sangita Support Squad]

@Dhruv Jha, Sorry to hear that you have faced an issue on your end.

We have checked the flow of adding product from vendor dashboard and it is working absolutely fine. Kindly check the video here https://www.awesomescreenshot.com/video/27383820?key=96850bcbbbabb7676c6dad2dc9b0fe5a.

So it seems like there might be some theme/plugin conflict on your end. Just to be sure deactivate all plugins except WooCommerce, MultiVendorX and MultiVendorX Pro and check the flow again.

If still the issue persists please do let us know and also give us permission to check the issue on your live site by deactivating plugins and themes.

[Sangita Support Squad]

Kindly give us some time to check this and get back to you accordingly.

[Sangita Support Squad]

Hi there, thanks for getting back to us. Our replies are inline –
2) We will check the issue on your shared site and get back to you accordingly.
1) To be very honest currently we do not have any readymade code on our end for the customisation that you are looking for on your end. However, our team will check this and assist you accordingly to achieve your required flow.
But please note, the replies might get delayed as we are closed during the weekends.

[Sangita Support Squad]

Sorry to hear that you have faced an issue on your end. Kindly share the site url, temporary admin and FTP access of your site with us so that we can look into it and help you accordingly.
Also while sharing the access don’t forget to mark your reply as private.

[Sangita Support Squad]

Sorry for the delayed response.
We use the below hooks to fetch and show the vendor details in the dropdown in Woocommerce edit product page.

woocommerce_product_write_panel_tabs
woocommerce_product_data_panels

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Now if you want to add more details about the vendors in that section, you will have to remove our default code and add your own custom code using the shared hooks accordingly to achieve your required enhancement.
Let us know if you need any further assistance from our end.

[Sangita Support Squad]

Hello There, Thanks for explaining your requirements to us. Our replies are inline –
1)For your required flow, you will have to add custom code on your end to redirect the users from the vendor review or the policy page to the vendor store page.
2) We have checked this on our end but did not face any such issue mentioned by you. Kindly check the video here https://www.awesomescreenshot.com/video/27313237?key=5a8953f498a0169a6f81e6ae696c7ce5.
It seems there might be some plugin conflict on your end. Just to be sure, deactivate all plugins except WooCommerce and MultiVendorX and check the flow again.
Let us know if you need any further assistance from our end.

[Sangita Support Squad]

Hello There, Sorry to hear that you have faced an issue on your end. But we have checked the flow on our end with the current versions of the plugins and the flow is working fine. Kindly check the video here https://www.awesomescreenshot.com/video/27315289?key=2510dc697c45a2d2ad12c675171171c4.

It seems there might be some theme/plugin conflict on your end and as a result you are facing the issue. Just to be sure deactive all plugins except WooCommerce, Product catalog enquiry and Product catalog enquiry pro on your end and switch to some default theme such as twenty twenty four or storefront and check again.

If still the issue persists please do create a staging site that should be an exact replica of your live site and share the staging site URL, temporary admin and FTP access of your staging site with us so that we can check the issue on your end and help you accordingly.

Also while sharing the access don’t forget to mark your reply as private.

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