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Hi @marchesotti.luca, Sorry to hear that you have faced an issue on your end while activating the license.
Now to activate the license on your end, kindly deactivate the MultiVendorX Pro plugin and activate it again from the Plugins page. After that go to MultiVendorX >>License >>Activation, here put the API key and product ID accordingly and click on save changes.
If you need any further assistance from our end please do let us know.We have informed our dev team regarding these issues. We will fix all these in our next update and also keep you posted regarding the same.
Hello there, Sorry for the inconvenience you faced earlier. We have fixed this on our site. You can check now.
Let us know if you need any further assistance from our end.
Hello thanks for sharing this information with us. Kindly create a staging site that should be an exact replica of your live site and share the staging site url, temporary admin and FTP access of the staging site with us so that we can debug the issue on your end by disabiling the plugins and themes.
Also while sharing the access don’t forget to mark your reply as private.
Hello @rmahaits, Our plugin does not show any such error message in the checkout or cart for Paypal marketplace. So we are assuming that this is coming from Paypal’s end.
We need to check this issue on your end so kindly create a staging site that should be an exact replica of your live site and share the Staging site url, temporary admin and FTP access of the staging site with us.
Also while sharing the access don’t forget to mark your reply as private.Hello @timthijsebaert.be, You are using a very old version of our plugin but you are using the latest version of WooCommerce and WordPress on your end and we can not assure you about the compatibility of the older version of our plugin with the latest versions of Woocommerce and WordPress. So kindly update the WC catalog enquiry plugin to the latest version (5.0.7)on your end and check.
If you still face any issue with the latest version please do let us know.Here is our ip 115.96.130.242. Kindly share this with your server team and ask them to whitelist this IP so that we can connect to your server and help you accordingly to solve the issue.
Sorry for the inconvenience caused. Kindly check the page https://multivendorx.com/my-account/api-downloads/ now on your end.
Let us know if you need any further assistance from our end.We presume that the issue you are facing because of a conflict of the commission in the Marketplace membership flow. However we are looking into it and as soon as we will get a fix we will let you know.
For now you can set the membership plan wise commission on your end (https://snipboard.io/0fhL9a.jpg) for your required commission flow.
Thanks for your understanding.
Hello @vovangud, Thanks for getting in touch with us.
From what I gather, you’re looking to create a custom tab on the vendor store page to display the custom fields added by the vendor. However, with the MultiVendorX Pro(https://multivendorx.com/pricing/) ACF module, custom fields can only be added on the edit product page within the vendor dashboard and cannot be displayed elsewhere.Since you’re interested in adding a custom tab to the store page, you will have to do that by adding custom code on your end.
If you want we can assist you by providing required hook/filter for this modification.Looking forward to hear back from you soon.
Hellothere, In our latest update, we’ve ensured that payments with Stripe marketplace function smoothly. While our focus was primarily on ensuring the payment flow works seamlessly, our team hasn’t had the chance to address other factors like webhook yet.
However, rest assured, we’re currently working on restructuring our plugin. As part of this process, we’ll also be optimizing Webhook configurations and other structures to enhance the user experience.
Thanks for your understanding.
