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@jeff.margel Sorry to hear that you have faced an issue on your end. It seems like there might be some theme /plugin conflict on your end. Just to be sure, deactivate all plugins except WooCommerce and Product stock manager & notifier for woocommerce on your end and switch to some default theme such as twenty twenty four or storefront and check.
If still the issue persists please create a staging site that should be an exact replica of your live site and share the staging site url and temporary admin and FTP access with us so that we can check and provide you with a solution accordingly.
While sharing the access don’t forget to mark your reply as private.Sorry to hear that you have faced an issue on your end and thanks for sharing the staging site. But we need the temporary admin and FTP access too to check the issue. Also please make sure your test stripe access is added in the staging site.
So kindly share that with us accordingly. Also while sharing the access don’t forget to mark your reply as private.Thanks for reporting this to us. Our team checked this on our end but everything is working fine and we are not able to recreate the same issue on our end.
It will be really helpful if you kindly share the staging site where the issue is replicated accordingly so that we can have a look and add a solution for the same.Hello @webmaster.mid, we appreciate your prompt response.
We’ve reached out to the team but haven’t received any detailed information about the issue from their end.
It would be greatly appreciated if you could provide us with any data related to the issue. This will enable us to promptly investigate and implement a solution.@Nathan Wolhendler We added our stripe sandbox details on your end and checked the flow of membership subscription with a card for a generic decline and also for a card with incorrect CVV. In the checkout while paying with the card the order did not get placed and also there displayed an error. As a result the vendor got registered on the site as a pending vendor and no membership is assigned to that vendor.
Kindly check the video here : https://www.awesomescreenshot.com/video/24723348?key=d99494cfebd326722d9ed845ff7f3863.
As you can see this is totally connected with stripe account configuration so kindly check where is the configuration issue with your stripe account.
If needed we can share our test stripe account with you and you can then collaborate with the Stripe team by sharing both our and your Stripe account details. This will enable them to identify any discrepancies in the settings and provide relevant insights.
Thanks for your cooperation.It’s been long and we have not heard back from you. We presume your issue is resolved now. We are closing this thread as of now. If you need help or face issue in future please create a new support ticket.
Hello @Tandy R M Silva, With the “Clear Transients” option the vendor can simply clear the dashboard widget transients cache.That means this function helps in removing any temporary cached data related to dashboard widgets.
Now to remove this menu from the vendor dashboard you can simply add the below code in the functions.php file of your current active theme –add_filter( 'woocommerce_should_load_paypal_standard', '__return_true' ); add_filter('mvx_vendor_dashboard_nav', 'remove_mvx_vendor_dashboard_nav', 99); function remove_mvx_vendor_dashboard_nav($vendor_nav){ unset($vendor_nav['vendor-tools']); return $vendor_nav; }CopyLet us know if you need any further assistance.
@Tandy R M Silva Sorry that you have faced an issue on your end.
The sections shown by you on the screenshot are not getting translated because we do not have support for translation for those options. But not to worry, we will add support for translation of those in our next update and also keep you informed regarding the same.
You can track the progress of the issue from here : https://github.com/multivendorx/MultiVendorX/issues/655.@webmaster.mid Thank you for bringing this to our attention. However, we currently lack any detailed information regarding the vulnerability issues you’ve mentioned. It would be great if you could provide us with the vulnerability issue report. This will enable our team to thoroughly investigate the matter and implement appropriate fixes on our end.
It’s been long and we have not heard back from you. We presume your issue is resolved now. We are closing this thread as of now. If you need help or face issue in future please create a new support thread.
Hello @mark@lambagency.com.au, Thanks for getting in touch with us.
You can surely create your desired service based marketplace website using our plugin MultiVendorX. Our Replies are inline with your queries –
For your site the service providers can simply register as vendors and enlist their services on the site by adding their services as products.
Now as you only want the customers to see those products as catalogs so I would suggest you to use our plugin WooCommerce Product catalog enquiry and the WooCommerce Product catalog enquiry (https://wordpress.org/plugins/woocommerce-catalog-enquiry/) on your end instead of MultiVendorX Pro (https://multivendorx.com/pricing/).
As you do not want your vendors to add products in their carts, rather want to give them an option to enquire about those products. In that case you can simply use our plugin WooCommerce Product catalog enquiry (https://wordpress.org/plugins/woocommerce-catalog-enquiry/) to turn your website into a product catalog. And using our plugin WooCommerce Request a quote & product catalog (https://multivendorx.com/woocommerce-product-catalog-mode-pro-quote-request/) plugin the customer can simply fill an enquiry form for the products of their choice and after that with the enquiry chat feature they can simply get in touch with the vendor and do the further communication accordingly.
For the payment flow you can surely use the escrow to hold the payment from the customer and also set the commission disbursement in the MultiVendorX accordingly. So using this flow the customer will pay the money to the admin at the time of purchase and then once the customer gives feedback that everything is fine the vendor commission will get disbursed accordingly. You may follow our doc here https://multivendorx.com/docs/knowledgebase/payment/ for a better understanding of the payment flow.
Using the Store review module of MultiVendorX the customer can easily review and rate the service providers accordingly. To learn more about the module follow our doc https://multivendorx.com/docs/knowledgebase/store-review/.
For the vendor details like the vendor name, address etc. you (the admin) can easily get that from the vendor registration form details.
Also can you please share more details about the flow you are looking for by “It would be great if the User Account could manage multiple Service Provider listings.” so that we can help you accordingly.Also you can check the above mentioned features of MultiVendorX and MultiVendorX Pro in the below shared demo site –
Admin https://multivendordemo.com/mvx/wp-admin
vendor https://multivendordemo.com/mvx/my-account/
And the features of WooCommerce Product catalog enquiry and WooCommerce Request a quote & product catalog in the below demo site –
https://multivendordemo.com/product-catalog-enquiry-pro/wp-loginIts been long and we have not heard back from you. We presume your issue is fixed now. We are closing this thread. If you need help or face issue in future please create a new support thread.
Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support thread.
