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Sangita Support Squad

Forum Replies Created

Viewing 15 posts - 1,516 through 1,530 (of 3,095 total)
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  • in reply to: Subscriptions are not renewed #2 #215254

    @a.kh Yes, we are able to recreate the issue with the renewal payment. Kindly share with us how we can run a cron for renewal payment of a new active subscription on your end.

    in reply to: MultiVendorX backend issue #215253

    shrikant, Thanks for explaining this further.
    If this is possible, can you share the dump of your database, so we can add this on our end and do a testing.
    This way we can locate whether this is a server issue. Looking for your cooperation regarding this.

    @yasu Our replies are inline with your queries –
    – Do you support Woocommerce multicurrency?
    >>At the moment, multi currency support is not available. The currency specified in WooCommerce Settings will be retained when using MultiVendorX

    –We would like to test transactions after High-performance order storage is supported.
    When do you plan to support this?
    >> Our development team has been actively engaged in integrating WooCommerce HPOS feature support with MultiVendorX, hopefully by this week we will be able to release an update with HPOS feature support.
    Additionally, could you inform us whether the WPML-related issues you previously encountered on your end have been resolved?

    in reply to: Stripe Error with pending vendors #215250

    @Nathan Wolhendler Our development team has been actively engaged in integrating WooCommerce HPOS feature support with MultiVendorX, causing a slight delay in implementing this fix. Rest assured, they have now initiated the work on resolving this issue. We will promptly notify you once the fix is completed. Thank you for your cooperation.

    in reply to: page error in vendor-registration #215249
    in reply to: i didnt found wholesale price section in setting of wcmp #215248

    @barhoom I assume you already know that WCMP has rebranded as MultiVendorX and hence we are no longer providing support for WCMP and its add ons. So kindly upgrade to MultiVendorX and MultiVendorX Pro accordingly.
    So in order to upgrade to MultiVendorX Pro, You can go for the below options
    Option A

    We will share MultivendorX Pro (with zero cost)with the module you need. i.e. if you had only Frontend Manager, then you can only use the Frontend Manager Addons feature in the MuliVendorX Pro.
    But you can’t update the plugin after this, as this is one-time solution only. But for this you need to have an active order. If your order has expired then you can’t upgrade to MultiVendorX Pro free of cost. You need to place a new order.
    For permanent results, we would request you to purchase MultiVendorX Pro from here https://multivendorx.com/pricing/ and opt for option B or Option C

    Option B

    We will give you a coupon discount based on the month left of your subscription, and you can use MultiVendorX Pro
    https://multivendorx.com/pricing/
    i.e. if you have purchased Advance Frontend of 100 USD and purchased this on 1st January. Then you have left 2 month in your subscription. So you will get coupon code of 100*2/12 = 16.6 => 17

    Kindly let know if you need any further assistance from our end.

    in reply to: Stock Notifications not going out. #215246

    @Clare Mills Can you please let us know on which version the back in stock email notification was working perfectly on your end.

    Also please let us know, whether you added any additional code on your end for this flow.

    in reply to: Subscriptions are not renewed #2 #215245

    @a.kh We have placed an order on your end for a subscription product(211137
    ). Can you please check if you are facing the same issue with renewal of the product again on your end. If the issue persists with the renewal payment kindly let us know from where we can check the error on your end.

    in reply to: Expected Release Date of Stripe API #215244

    Thanks for informing us about this. If you need any help in future from our end please create a new support thread.

    in reply to: ACF Positioning & Order Priority #215243

    Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.

    in reply to: Dashboard conflicting with another plugin #215242

    Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.

    in reply to: Edit products template #215241

    Its been long and we have not heard back from you. we presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.

    in reply to: Export all orders in csv / excel PER VENDOR #215240

    Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support thread.

    in reply to: Plugin compatible eventer #215239

    Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please open a new support ticket.

    in reply to: Incorrect Price after adding the tracking link #215202

    Kindly deactivate plugins other than WooCommerce, MultiVendorX and MultiVendorX pro on your end and also switch to some default theme such as twenty twenty three or storefront and check the flow again and let us know whether the problem persists.

Viewing 15 posts - 1,516 through 1,530 (of 3,095 total)