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October 14, 2023 at 5:29 PM in reply to: Different text required on membership check-out page #197185Sangita Support SquadKeymasterThis reply has been marked as private.Sangita Support SquadKeymaster
@l.gan Our replies are inline with your queries –
1. Please tell me, does the video insert work only for YouTube?
Is it possible to make this compatible with the https://rutube.ru/ platform?
>> Currently there is only support for inserting youtube video links for vendor store banners.
Now if you want to add support for the above -mentioned platform, you will have to do that via custom code only.
2. Is it possible to add the ability to select the beginning and end of the video for looping?
>>I am afraid there is no such option to add the ability to select the beginning and end of a video for using that for looping. The whole video will be played in a loop.
3. Is there a way to force the video to load immediately with maximum quality, or at least 1080? For example, I get the quality of a bad video from YouTube.
>> The video will be of the same quality that you are copying from YouTube. I am afraid that there is no way to control video quality here either.Sangita Support SquadKeymaster@Tandy R M Silva Our replies are inline with your queries –
– But in this case, it is an order from one of the suppliers, it generates two orders, for example, a purchase generates the order: #1415 and #1416, one only shows the shipping option, the other does not.
>>Kindly share some screenshots to explain the shipping issue better so that we can help you accordingly.
– In addition to the refund, I have another problem related to payment, the customer makes the payment, two order numbers are generated, one the payment is completed successfully, the other remains as a pending payment.
Observations: I use another payment gateway, called Mercado Pago.
>>Let me assist you with the flow here –
– When an order is created for vendor products on the woocommerce end, we create the corresponding sub-order.
– Now, we check the initial order status of the order from woocommerce’s main order and set same order status for suborders too
– After that, each vendor/admin needs to change order status for each sub-order
– Therefore, apart from initial order status, if you change the status of an order, this will not affect the sub order’s status.
This has nothing to do with the payment gateway that your user is using to pay the order amount.
Now if you want to sync the parent order status with suborders then add the code from the bellow doc in the functions.php file of your current active theme. https://multivendorx.com/docs/code-snippet/parent-order-and-sub-order-status-sync/.Sangita Support SquadKeymasterIts been ling and we have not heard back from you. We presume your query is solved now. We are closing this thread. If you need help or face issue in future please create a new support topic.
Sangita Support SquadKeymasterYou are welcome.
If you need any further assistance please let us know.Sangita Support SquadKeymaster@l.gan no worries. We will look forward to hear back from you.
Sangita Support SquadKeymaster@yasu enabling the “Tax” setting ensures that the vendor receives both the tax amount and their commission. If you want vendors to only receive tax on their commission, you’ll need to enable the “Commission calculation on tax” option.
In the example you’ve given,
– Vendor commission amount: $64
– Tax rate: 10% (VAT)
With the “Commission calculation on tax” option enabled, the vendor will receive VAT on their commission, which is 10% of $64, resulting in a VAT amount of $6.4.If you have any further questions or need more assistance, feel free to let me know!
October 13, 2023 at 9:41 AM in reply to: Users signing up for subscription are being added as Customers #197148Sangita Support SquadKeymasterGreat to hear that.
Sangita Support SquadKeymasterYou are welcome.
It would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
This would motivate the team further to do their job more efficiently.October 12, 2023 at 8:58 PM in reply to: Paypal Masspay automatic payments are not executed. #197135Sangita Support SquadKeymaster@yasu our team is looking into this. Kindly provide us some time.
Sangita Support SquadKeymasterI have logged into your site and while updating the MultiVendorX Pro getting this error (https://prnt.sc/ub50RTjIs0vB). This error is coming from your server. So kindly contact them in this regard. For now download the current version of the plugin from here https://multivendorx.com/my-account/api-downloads/ and install it on your end.
Sangita Support SquadKeymaster@embpri As we have not tested the plugin with MultiVendorX, hence can not assure you about the compatibility.
But you can surely try to use the above plugin with MultiVendorX. If there is any compatibility issue then you can add custom code to make the plugin compatible with MutiVendorX.
Let us know if you need any further assistance.Sangita Support SquadKeymaster@yasu Let me explain this to you, if you enable the Tax setting option then the vendor will receive the tax amount along with his commission amount. Now if you want your vendors to receive tax only on their commission amount then you will have to enable the option Commission calculation on tax (https://prnt.sc/2S6cpEodd7bd). Once this is enabled the vendor will only receive tax on the commission earned of his products. For your instance, the vendor will receive vat amount of 6.4 that is 10% of 64(vendor commission amount).
Sangita Support SquadKeymasterI am sharing the process for updating MultiVendorX here https://drive.google.com/file/d/17-oz8jiz5ii5iRh_fY10k-M7IpfKAevu/view?usp=sharing and you can follow the same for MultiVendorX Pro.
If you face the issue of updating MultiVendorX Pro from there, kindly download the current version of the plugin from here https://multivendorx.com/my-account/api-downloads/ and install it on your end.
If you need any further assistance please let us know.October 12, 2023 at 6:31 PM in reply to: can i use the cpanel of my website hosting to override the template. #197128Sangita Support SquadKeymasterWe have already replied for this here https://multivendorx.com/support-forum/topic/i-want-buyers-to-serach-stores-by-location/#post-197120
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