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Sangita Support SquadKeymaster
Kindly understand that the stripe team has added huge modifications in their API integration recently.
As they have added new modifications we will also have to add support for that to our plugin. It will take some time.Sangita Support SquadKeymaster@Chris We calculate commission on categories. The flow is given on the doc shared with you.
You can follow the file we have shared earlier to implement the commission calculation flow for subcategory.
I can also suggest you to hire our custom team https://multivendorx.com/custom-development/ to help you with the further coding process.June 21, 2023 at 1:13 PM in reply to: Divided Seller Name On Top of Each Product in Cart & Checkout Page #193658Sangita Support SquadKeymasterThanks for the access.
We have checked your staging site and the Display Product Seller option is working fine for all the themes on your end. Kindly check the video https://watch.screencastify.com/v/qcBb1aOCwNfRw5MgeJnm.
This means the issue is not replicated in the shared staging site. So kindly create a new staging site where the issue of your live site is replicated properly.Sangita Support SquadKeymasterSorry to hear that.
Can you please explain the issue you are facing with a video so that we can help you accordingly.Sangita Support SquadKeymaster@Jarosław Adamczyk
The videos shared by you have upload errors. Kindly upload the videos on a drive and share the drive link.Sangita Support SquadKeymasterHi @Chris. Thanks for sharing the access.
You need to maintain the Invoice Number format stated here https://prnt.sc/hAFJnssXpOkx.
I have added a number according to this format and now the invoice number is visible on the invoice https://prnt.sc/tqZtolb2BvHg.
Kindly check carefully all the settings and let me know if you need any further assistance.Sangita Support SquadKeymasterHello @asesorait.com Thanks for the screenshots.
I have checked the flow on my end.
For a product of $10 admin commission is set as fixed and the commission amount is $2. The gateway charge will be borne by the vendor and gateway charge type is percentage and value is 1.
Now when the product gets sold, from the transaction id i get the details of vendor earning as this https://prnt.sc/j2wjXcmiluw0 .
Now can you please create and share the access so that i can check the flow on your end and help you accordingly.June 20, 2023 at 7:20 PM in reply to: Divided Seller Name On Top of Each Product in Cart & Checkout Page #193636Sangita Support SquadKeymaster@Chris, the flow is working fine on our end.
Kindly do create a staging site and share the temporary admin, ftp access.
Please note, we might need to disable the plugin/theme for testing purposes.Sangita Support SquadKeymaster@Chris We have checked our end but there is no such issue of invoice number option not being present in the invoice https://prnt.sc/6i0EYe8xqLqX .
Kindly go to MultiVendorX >> Settings >> Invoice , and check if you have selected the Invoice number option under the Invoice fields https://prnt.sc/8LN3WjH2PCQ- .If you are facing this issue, please do create a staging site and share the temporary admin, ftp access.
Please note, we might need to disable plugin/theme for testing purpose.Sangita Support SquadKeymasterDhruv, we have tried to implement the flow of showing wholesale prices for variable products in the shop page and Featured product section. But achieving this flow is not possible.
For a variable product, a price range is shown. Once a variation is chosen only then does the price of that product gets displayed. So the same flow is followed for showing the wholesale price of a variable product.
That is why showing wholesale price for variable products can not be shown anywhere other than a single product page.
Hope you understand.Sangita Support SquadKeymasterHi @MaxenceTP, our team is looking into this.
Kindly provide them some time.Sangita Support SquadKeymasterHello Chris, Thanks for explaining the flow.
But checking third party code thorough code that we haven’t worked with and providing the correct code is beyond our support.
I am requesting you to check the files(https://github.com/multivendorx/MultiVendorX/blob/main/classes/class-mvx-calculate-commission.php)on how we have calculated product/vendor/category wise commission . Following these you will have to calculate commission for subcategory.
https://github.com/multivendorx/MultiVendorX/blob/main/classes/class-mvx-calculate-commission.php
I can also suggest you to hire our custom team https://multivendorx.com/custom-development/ to help you with the further coding process.Sangita Support SquadKeymasterYou need to fetch the registration form data using this two functions :
$vendor = get_mvx_vendor($user_id);
$first_name = get_user_meta($vendor->id, ‘first_name’, true);June 20, 2023 at 12:51 PM in reply to: Need help with commissions for vendors and site owner #193612Sangita Support SquadKeymaster@Dhruv Jha Download the plugin with the fix from here https://drive.google.com/file/d/1NX9Ybr7Q-cDz1JezEQc11r0NIzvFM5BL/view?usp=drive_link
We will also release an update with the fix soon.Sangita Support SquadKeymaster@vincent joubert Sorry for the delayed response.
Our team is working to add the support for the new api modification of Stripe. So we need some time.
As the modification is huge hence giving an exact ETA is not possible.Also after we add the fix testing needs to be done so it is a time taking procedure.
But We will surely keep you posted as soon as we add the fix for this. -
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