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Kindly follow the configuration shown in the video to get $50 as commission while product wise commission set as 50% and category wise commission is 80% on a Product of $100 https://watch.screencastify.com/v/MKqIUClxy1HzGB4jlj7V
If you want to configure the Commission including the tax ,.At First You will need to configure Tax from WooCommerce Settings and then you can enable Commission Calculation on tax under Disbursement tab in Settings submenu of MultiVendorX . https://prnt.sc/25l-rOEbYpca
Enabling this option means tax amount will be added to vendor/admin depending on their commission. For further help, please check this doc : https://multivendorx.com/docs/knowledgebase/tax-disbursement/#setting-up-commission-calculation-on-taxFor example ,Tax is set as 5% on the product cost in Woocommerce Tax and Vendor Commission is 80% .
So for a product of 100$ the admin will get 20$ and vendor will get 80$.
As Commission Calculation On Tax option is enabled hence 5% of 80 is 4
Therefore Vendor will get 80 + 4 = 84
Let us know if you need any further help.Thanks for the update , we will add the same in our next update.
For now we are closing this thread.Hello , sorry to hear that you are facing issues.
We tried to recreate the issues stated above but did not face any issue recreating those . we are able to delete vendors from MultiVendorX Vendors submenu and also register new vendor using the same email of the deleted vendor and it is not giving us any error.
https://watch.screencastify.com/v/h5bIog5mc4Wz9BcFA3xYNow that you are facing this issue, please enable debug mode of your site first. Then follow the steps to recreate the error, you can see the error message on the screen. Share that error message with us so we can assist you accordingly.
To know how to enable the debug log, please check this https://wpforms.com/developers/how-to-enable-debugging-in-wordpress/Not to worry , there might be some server issue.
You can try to update the plugin from Wp-admin >> Dashboard>> Updates.
Else, you can download the plugin from here also : https://multivendorx.com/my-account/api-downloads/
Let us know if you need any further helpSorry to hear that you are facing an issue . We tried to recreate the issue in our end but did not find any such issue . https://watch.screencastify.com/v/bDfCyV8CVv1cnTFebT8y
It seems like there might be some theme / plugin issue in your end . To be sure, deactivate all the plugins except woocommerce and MultiVendorX and check again .
Do keep us posted.Sorry for the inconvenience . Kindly get in touch with our custom team by sending a mail on custom.dev@multivendorx.com .
Hello , we created a product test under the category jewels on your site . Set the category wise commission as 80% and product wise category as 50% https://watch.screencastify.com/v/CwUQ5naQWLaUsv5V5R3o
And you can see in the above video the commission is getting calculated on the product wise commission as it should be according to the hierarchy of levels of commission .Kevajo as you have added a custom payment method , our support team can not help you with that . You can follow the implementation of Razorpay from here https://github.com/multivendorx/mvx-razorpay-split-payment to implement your custom payment method or you can contact our custom development team by sending a mail on custom.dev@multivendorx.com. The team will help you accordingly .
Hi, As per our flow when the customer selects Bank transfer, they need to send the money manually to the bank account.
But to restrict the bank transfer/cheque option for some vendors you will need some custom code.As MultiVendorX is a multi vendor marketplace plugin here from the analytics tab you can keep track of all the analytical details related to multiple vendors, products , transactions of the vendors etc individually .
You can refer to our doc for a detailed information https://multivendorx.com/docs/knowledgebase/store-analytics/
Thanks @ Justin for sharing information and helping others .
We do not charge payment gateway based on orders but by fixing an amount to get a commission for the payouts . So there is no way of deducting the actual transaction fees from the seller when using Stripe Marketplace / PayPal Split Payment
However to understand better about Payment gateway charge in MultiVendorX you can refer to our knowledgebase doc https://multivendorx.com/docs/knowledgebase/payment-gateway-charge/Hello @a.dalcamo
As shared earlier, In the hierarchy of different levels of commissions product wise commission comes before category wise commission .
So , if product wise commission is set then previously mentioned category wise commission will be overwritten and will not be included.
We have tested the flow in our end and it is working fine for us https://watch.screencastify.com/v/sizq2Uc9EgMeqva6xLy2Kindly check the flow again and if you still face issue please let us know.
Hello chrisoko7
In MultiVendorX there is a Analytics submenu from where the admin can keep track of his different analytics related to his marketplace . To know more about it you can go through our knowledgebase doc : https://multivendorx.com/docs/knowledgebase/marketplace-analytics/
