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Hello @Karin Schloß, Stripe no longer supports the direct charge type for multi-vendor environments, necessitating its removal from our end. While we plan to reintroduce this feature in the future, please be aware that when we do, it will only be available for payments to a single vendor. This means that to utilize the direct charge type, you’ll need to limit your cart to a single vendor.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
All we’ve done is disabled the plugins and themes on your end. Now, you just need to enable the recently active plugins from here https://zaptly.launchweb.co.za/wp-admin/plugins.php?plugin_status=recently_activated and then switch to your theme from the actvated default theme.
Let us know if you need any further assistance from our end.
It’s been long and we have not heard back from you. We presume your query is reloved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
We have already added fix for this in our latest update. Kindly updtae the NMultiVendorX Pro plugin to its latest version (1.3.3) and check on your end.
It’s been long and we have not heard back from you. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
Yes, You can surely update to the latest version(1.3.3) of MultiVendorX Pro on your end. We have added the fix for the Stripe marketplace there as well.
Let us know if you need any further assistancec from our end.
It’s been long and we have not heard back from you. We are closing this thread. If you need help or face issue in future please do create a new support ticket.
Hi there, We checked the issues with the product addon option and our replies are inline –
b) Even though the cursor changes to move when placed over the sort icon, there is no move/sort ability.
>>Can you please let us know from where you are getting the sort option as we are not able to get it in the Admin end and as well as in the vendor end.
c) The Expand/Close option does not do much. (see screenshot and video)
>>Our team will look into it and add a fix for this in our next update.
d) Options disappear after the product is updated. (see screenshot and video)d) is the most critical since there is no way to see/edit the options after the product was saved.
>> We have checked by adding description and updating the product but the options are getting saved accordingly and also these options are also editableheck the video here https://www.awesomescreenshot.com/video/26191365?key=99e2a560d964a8d9cb6d2a30d43d9b61. So can you please check and let us know what you are referring to on your end by these issues.We have checked the commission generation flow on your end with the commission settings set by you for a test product. And the commission is getting generated accordingly. Kindly check the screenshot here https://tinyurl.com/2a4463uf.
Now there might be some other commission set for the product or the vendor that you are testing with. So kindly check again carefully on your end.Let us know if you need any further assistance from our end.
Thanks for letting us know @adahtje
Hello There, Thanks for sharing the access with us. Can you please confirm if we can deactivate the plugins and themes on your end to check the commission generation flow.
Yes, once the status of both suborders are same then the parent order status should be synced with them accordingly. We have checked the flow of status synchronization of Suborder with the main order and we are able to recreate the issue of the status not being synchronized on our end.
We will add a fix for this in our next update. You can keep track of the progress of the issue from here https://github.com/multivendorx/MultiVendorX/issues/700.
