[Sangita Support Squad]

This reply has been marked as private.

[Sangita Support Squad]

Thanks for the confirmation. We will debug the issue on your end and get back to you accordingly.

[Sangita Support Squad]

It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support ticket.

[Sangita Support Squad]

It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create anew support ticket.

[Sangita Support Squad]

@l.gan Thanks for sharing the code. Our team will check and get back to you accordingly.

[Sangita Support Squad]

Yes, we are able to login to your FTP server using the above shared access. However, kindly confirm if we can deactivate plugins on your staging site to debug the issue further.

[Sangita Support Squad]

Hello there, we are now able to login to your site. However, we do need the FTP access to debug the issue with the images not getting viewed in the vendor dashbaord.
So kindly share the FTP access as well. While sharing the FTP access don’t forget to mark your reply as private.

[Sangita Support Squad]

Hello @l.gan Our replies are inline with your queries –
1. Kindly understand that with the above filter you have only hidden the review page but the functionality of the page is . still there. Now if you want to disable the functionality of the review page on your end as well then you will have to do that by adding custom code on your end.
2. For this, you will have to add custom code on your end. However you need to use the below shared elements to retrieve the vendor image in the product page –

global $product;
$vendor_id = get_mvx_product_vendors($product->get_id())->id;
$vendor = get_mvx_vendor($vendor_id);
$image = $vendor->get_image();

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3. Can you please let us know what modifications are you looking for on your end so that we can help you accordingly.

[Sangita Support Squad]

Hello there, Thanks for getting in touch with us.
We do not have any such custom code for the customization of the contact vendor widget.
However, for example you can add the below css code to change the submit button color on your end –

input#submit {
    background: orange;
}

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Let us know if you need any further assistance from our end.

[Sangita Support Squad]

It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support thread.

[Sangita Support Squad]

It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please do create a new support thread.

[Sangita Support Squad]

Its been long and we have not heard back from you. We are closing this thread. If you need help or face issue in future please do create a new support topic.

[Sangita Support Squad]

This reply has been marked as private.

[Sangita Support Squad]

Hello @MaxenceTP, It is really hard for us to explain why the issue is coming as we are not able to recreate this on our end. Most probably this issue is coming from Stripe . So kindly login to your Stripe dashboard,go to the order details page and share the log associated with the order id for which you have faced this issue.
Only after looking into it, will we be able to help you.
Thanks for your understanding.

[Sangita Support Squad]

@MaxenceTP, There are multiple ways(sharing blogs, review, sharing story etc.) of earning reward points. And as you have already contributed in different ways in the past so you can surely submit those to claim your reward points. .
Let us know if you need any further assistance from our end.

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