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February 18, 2024 at 10:05 AM in reply to: Woocommerce Bookings with LiteSpeed Cache break site #217310Sangita Support SquadKeymaster
Sorry to hear that you are still facing the same issue.
Can you please create a new staging site that should be an exact replica of your live site ( the issue will be replicated there) and share the access of the new staging site with us. So that we can check the issue and assist you accordingly to solve that as well. Because it is really not possible to give you a fix for a issue without looking into it.Also while sharing the access don’t forget to mark your reply as private.
Thanks for your understanding.February 17, 2024 at 12:28 PM in reply to: Woocommerce Bookings with LiteSpeed Cache break site #217293Sangita Support SquadKeymaster@Daniel, we are looking into this error.
Regarding the cache plugin, please exclude the vendor dashboard from cache exclusion settings in your live site also. It should fix the problem there also.
Sangita Support SquadKeymasterHello there, Sorry to hear that you have faced an issue on your end. Kindly follow this doc here https://multivendorx.com/docs/faqs/no-allowed-product-types-found-please-contact-site-administrator-how-to-solve-this/.
Let us know if you need any further assistance from our end.
Sangita Support SquadKeymaster@dennis Thanks for the update about the error that you were facing earlier on your end.
And glad to hear that the error got resolved.
Yes, you need MultivendorX Pro in order to let vendor sell variable products. However, kindly note there is no such option of having only a single module of our MultiVendorX Pro (https://multivendorx.com/pricing/). Now as you want to use the variable product type of MultiVendorX Pro, in that case you will need to purchase a package accordingly.
Also in the MultiVendorX Pro you will get a lot of advanced features like live chat, vendor membership , vendor vacation and many more. To learn about all the features, kindly go through this doc here https://multivendorx.com/features/.
Let us know if you need any further assistance from our end.February 16, 2024 at 1:46 PM in reply to: Is it really required to purchase RnB – WooCommerce Booking & Rental Plugin #217275Sangita Support SquadKeymasterHi @Kimber Johnson, Thanks for getting in touch with us.
If you check our documentation on Rental Product Types (https://multivendorx.com/docs/knowledgebase/rental-product/), it has clearly mentioned that you need WooCommerce Rental plugin (https//codecanyon.net/item/rnb-woocommerce-rental-booking-system) in order to let vendor add rental products.
In Fact you can get the same information from module page itself : https://prnt.sc/K9Lcv97yfJJ4
Once you have this Rental plugin, you can start letting your vendor add rental product types.
Also, please note that all the settings related to booking, calendars, and other features related to rental products are provided by the rental plugin itself. Our plugin simply enables vendors to access these features of the rental plugin from their dashboard as well.
Let us know if you need any further assistance.February 16, 2024 at 1:06 PM in reply to: Woocommerce Bookings with LiteSpeed Cache break site #217274Sangita Support SquadKeymaster@Daniel We have again checked the flow on your site https://beta2.esparci.com/wp-admin with the Litespeed cache plugin being activated. But did not face any such issue as mentioned by you.
So it seems like the issue might be related to the browser you are using on your end. Kindly once clear the cache of your browser and check again and also check by switching to some other browser as well.February 16, 2024 at 12:40 PM in reply to: Stripe Real-time payments failing due to statement_descriptor parameter #217272Sangita Support SquadKeymasterThanks for informing us about this. I have forwarded this with our development team. They will look into this. Once I have an update regarding this I will let you know.
February 16, 2024 at 11:35 AM in reply to: Error when changing email address / deleting account #217268Sangita Support SquadKeymasterHello @MaxenceTP, The formula that is used to count discounts by points is that (discount amount in USD = reward points/10).
Let us know if you need any further assistance from our end.
Sangita Support SquadKeymasterHello there , Thanks for sharing your feedback regarding this enhancement. We already have this in our future enhancement list. Once we complete implementing this enhancement on our end we will surely keep you posted.
February 16, 2024 at 10:51 AM in reply to: Add Affirm (Buy Now, Pay Later) Payment Method on Stripe Payment Gateway #217264Sangita Support SquadKeymasterWe have not yet implemented this on our end. Hopefully in our future updates we will be able to implement this enhancement successfully. Once this gets implemented, we will surely let you know.
Sangita Support SquadKeymaster@Daniel As soon as the page gets ready, we will share the link with you accordingly.
Thanks for your cooperation so far.February 16, 2024 at 10:48 AM in reply to: Woocommerce Bookings with LiteSpeed Cache break site #217260Sangita Support SquadKeymaster@Daniel I have not changed anything on your site. It seems like there might be some capability related issues with the vendor with whom you are testing on your end. Kindly create a new vendor on your end and check the flows from the vendor dashboard again.
If you still face issue with the new vendor too then please do let us know.February 15, 2024 at 6:49 PM in reply to: Error when changing email address / deleting account #217244Sangita Support SquadKeymaster@MaxenceTP We genuinely appreciate your loyalty to MultiVendorX, and we understand that you may be facing financial constraints at this time. Your commitment as a long-time user means a lot to us.
Could you assist us in finding a way to address this with our other users who couldn’t renew due to different reasons?
However, we do offer projects where you can earn reward points that can be utilized during the renewal process. Please review the details here: https://multivendorx.com/community/
Sangita Support SquadKeymaster@Daniel We’re planning to introduce a page on our website to gather user feedback, such as adding the staff facility, addon implementation etc for vendors, similar to what’s available in the backend. Once we receive five positive responses from our users, we’ll proceed to implement this feature for vendors. We’ll share the page with you shortly.
Thank you for your cooperation thus far.February 15, 2024 at 1:20 PM in reply to: API Key and Product ID have been input and keeps saying is inactive #217241Sangita Support SquadKeymasterIt’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create anew support thread.
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