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Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread now. If you need help or face issue in future please create a new support topic.
Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread now. If you need help or face issue in future please create a new support topic.
Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support topic.
@a.kh It’s wonderful to learn that the payments are functioning smoothly on your side. When you replicate the subscription issue, kindly inform us, and We will investigate it..
@Chris Thanks for sharing the access with us.
Our team is looking into this issue. Kindly provide us some time to debug this on your end.
@a.kh To investigate the issue on your side, we included a test vendor and attempted to link their Stripe account to receive commissions. However, it appears that you have implemented a shortcode (http://tinyurl.com/ystovjr3), causing difficulty in connecting the Stripe account. The dashboard page itself comes from our shortcode, you don’t need any separate shortcode for each setting.
Please remove all those shortcodes so we can connect the stripe and proceed with the testing.
@froztech.com When you are done please share the access witth us so that we can look into the issue.
Please note we will have to deactivate plugins and themes on your end to debug the issue.Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create new support thread.
Its been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support topic.
As we need to debug by disabiling plugins and themes on your end so kindly create a staging site that should be an exact replica of your live site and share the staging site url, temporaray admin and FTP access with us. While sharing the access don’t forget to mark your reply as private.
@Chris Kindly follow this doc https://multivendorx.com/docs/code-snippet/add-vendor-logo-beside-sold-by-vendor-name-and-on-vendor-tab/ for adding the vendor logo beside the sold by vendor name and on the vendor tab on the single product page.
You can use the same hook for adding more details on that section.If you need any further assistance from our end please let us know.
Hello @Clare Mills, Sorry to hear that you have faced an issue on your end.
The back in stock mail is included in the free version of the plugin only. Now as you are updating the product stock using woocommerce API, kindly let us know if you were getting the ‘back in stock mail’ in the earlier version of the plugin after updating the stock by WooCommerce API.
We are waitting for your reply.
