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Viewing 15 posts - 2,656 through 2,670 (of 3,095 total)
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  • in reply to: error with stripe #192921

    Once we hear back from the Stripe team we will surely keep you posted.

    in reply to: Vendor Store Page – Store Tabs Not Showing #192920

    Thanks for sharing the plugin file with us . We will get back to you with the solution soon

    in reply to: Commission Parent & Child Category Setup Enquiries #192919

    Hello @Chris If you set commission for both category and subcategory , in that case the commission will be calculated based on the percentage set for the category .
    For example , if you set 50% commission for parent category and 30% for subcategory for a product of 100$ then the generated commission will be 50$ that is calculated on the 50% commission set for parent category .

    @l.gan We have fixed the issue with css for which the vendor store page style was broken in woodmart theme .
    You can download the plugin from here https://github.com/Biplab-Samanta/MultiVendorX/archive/refs/heads/main.zip, follow these steps :
    – Delete the installed MultiVendorX via wp-admin >> plugin
    – Unzip the GitHub plugin
    – Rename the folder as “dc-woocommerce-multi-vendor” and remove the master tag. Now, zip this folder again.
    – Install this plugin on your site.
    Also we are able to recreate the issue in the cart with the Woodmart theme on our end . The team is looking into the matter and kindly provide them some time .

    in reply to: Critical error when updating #192775

    @zedmanshere the calculation of tax gets carried out by WooCommerce. Here is the doc for you :
    Now you can either give the tax calculated on the product, to the vendor or admin. Or you can also send tax calculated on the commission of the product per vendor and admin.
    To add VAT to the commission of the vendor Kindly go to Admin dashboard >> MultiVendorX >>Settings >> Commissions and enable “Commission Calculation On Tax” : https://prnt.sc/QzEopNBVuwza
    Please refer to this doc https://multivendorx.com/docs/knowledgebase/tax-disbursement/

    in reply to: Vendor page not scrolling down #192774

    Kindly create a staging site that should be an exact replica of your live site and share the site url , temporary admin , FTP access with us . While sharing the access don’t forget to mark your reply as private .

    in reply to: Commission and seller store page #192769
    in reply to: Commission and seller store page #192765

    We have checked some of your vendor store pages on your staging site.We did not find any issue in the vendor store page. Kindly check the video https://watch.screencastify.com/v/IkP2p23onV9yzKKOxdSj .

    Also the issue with the commission is caused by some other plugin. We have checked this by disabling plugins on your staging site and there was no issue while putting in the commission amount. Kindly activate the plugins one at a time and identify the culprit to resolve the issue.

    On your staging site, we added product-wise commission as 50% and global commission as 30%. And placed an order of 5000 CFA and the commission is getting calculated based on the product-wise commission set. Kindly check the video https://watch.screencastify.com/v/DyYL7j3oSPjWUXWxLhuY

    in reply to: Not working with porto theme #192762

    @losvincent Thanks for sharing the access. Also provide ftp access.
    You can design your enquiry form as per your choice from the Enquiry Form section under the settings submenu of Product Catalog Enquiry https://prnt.sc/2ULgZVkDkP7a .

    in reply to: vendor dashboard issues #192760

    Hi @luanne We have checked the email flow on our end . As soon as the vendor changes the status of the order , the customer receives an email corresponding to that order status . Kindly check the video https://watch.screencastify.com/v/ZjER9k47eJlhtocbNskF
    Also there is a place for tracking the order in the order details page in the vendor dashboard https://prnt.sc/U9_p2ZssoA8_ . Make sure the product is not set as visual or downloadable.

    in reply to: Migration from WCMp – paid plugins #192759

    Hello @webmaster.mid
    Our replies are inline with your queries –
    1- Have you provided any automatic refactoring tool to migrate from WCMp to MultivendorX? That reads plugins and themes files, checks for any old hooks, and replaces them with the new ones? An example library is Rector PHP.
    >> When you migrate from WCMp to MultiVendorX, we will migrate the settings, orders, products, and commission.
    But if you have added any codes, those hook won’t be changed automatically. You have to do this manually.
    2- Do you have a list of deprecated hooks?
    >> You can see all new hook/filter lists against the deprecated list, check here: https://github.com/multivendorx/MultiVendorX/tree/main/includes
    3- Regarding the 8 plugins I purchased in February 2023, how can I request migration to MultivendorX Pro? I’ll have a lot of work to migrate, so do you offer a one-month trial?
    >>In order to migrate to MultiVendorX pro, you may opt for any three options :
    Option A
    We will share MultivendorX with the module you need. i.e. if you had only Frontend Manager, then you can only use Frontend Manageraddon’s feature in the MuliVendorX Pro.
    But you can’t update the plugin after this, as this is one-time solution only.
    For permanent results, we would request you to purchase MultiVendorX Pro from here https://multivendorx.com/pricing/ and opt for option B or Option C
    Option B
    We will give you a coupon discount based on the month left of your subscription, and you can use MultiVendorX Pro
    https://multivendorx.com/pricing/
    i.e. if you have purchased Advance Frontend of 100 USD and purchased this on 1st January. Then you have left 2 month in your subscription. So you will get coupon code of 100*2/12 = 16.6 => 17
    Option C
    You can opt for trail version of MultivendorX Pro for a month and based then opt for the Option B
    But please note, in order to use Option C, you need to give us some details regarding your site and small testimonial. Only then we can give you API key for the one month free trial.
    Let us know which option you want to proceed with so we can assist you accordingly.

    in reply to: Vendor Store Page – Store Tabs Not Showing #192747

    Thanks @Chris for explaining the issue to us . Our team is looking into the matter . Kindly give them some time .

    in reply to: Vendor’s Transaction Queries #192695

    Hi @Rishi Thakker , we are able to recreate the issue on our end . We will fix this in our next update.

    in reply to: RNB Quote Email System Issue #192662

    In the highlighted part of your screenshot, the vendor can set the number of days to block from when he wants the buyers to start renting that product .
    For example if the vendor set the number of block days before booking started as 1 then the booking for that product will start from the next day when the product gets published .
    Also there should not be any option to enable/disable Block Rental dates . We will remove this in our next update .

    in reply to: Vendor Store Page – Store Tabs Not Showing #192661

    @Chris I have checked enabling Elementor, Elementor Pro and also Elementor Module of MultiVendorX but there is no issue with the tabs in the vendor store page . Kindly check the video https://watch.screencastify.com/v/2iVJly2KhsskUcs7EDWi .There is no compatibility issue with Elementor Pro .
    Kindly check if you have customized the vendor store page using Elementor Pro correctly or not .
    Now to redirect the vendor to the dashboard while logging in from the My account page, kindly add the below code in the functions.php file of your active theme.

    
    add_filter( 'woocommerce_login_redirect', 'login_redirect_vendor', 99, 2);
    function login_redirect_vendor($redirect, $user) {
        if (class_exists('MVX')) {
            if (isset($user->roles) && is_array($user->roles)) {
                //check for vendor
                if (in_array('dc_vendor', $user->roles)) {
                    // redirect page link
                    $redirect = get_permalink(wc_get_page_id('myaccount'));
                    return $redirect;
                }
            }
        } 
    }
    
    Copy
Viewing 15 posts - 2,656 through 2,670 (of 3,095 total)