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It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face any issue in future please do create a new support ticket.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face any issue in future please do create a new support ticket.
Hello, No need to worry. We’re currently in the process of revamping the Stripe marketplace module and making all necessary modifications. We anticipate releasing the new MultiVendorX Pro version with the fix either today or tomorrow.
Thank you for your understanding.
Hello @johocen168, We’re genuinely sorry to see you depart from our community, but we’re hopeful for potential future collaborations. Regarding your inquiry about the All Products block, it offers the flexibility to customize your shop page using various blocks, allowing you to personalize the layout according to your preferences. In contrast, the WooCommerce shop page is a default template provided by WooCommerce. Essentially, the difference lies in the ability to design the shop page to your liking with the All Products block.
Thanks for your understanding.
Sorry to hear that you have faced an issue on your end. We have checked this on our end but we are unable to recreate this.
Kindly create a staging site that should be an exact replica of your live site and share the staging site url, temporary admin and FTP access with us so that we can look into this. Also share a vendor access who is facing this issue.
While sharing the access don’t forget to mark your reply as private.Hi there, After enabling the WooCommerce Stripe kindly enable the Stripe connect module of MultiVendorX and configure it according following the doc here https://multivendorx.com/docs/knowledgebase/stripe-connect/.
Let us know if you need any further assistance.
Also thanks for your cooperation so far.Hello there, To be very honest our team is currently really busy with the issues arousing with the stripe payment gateways.
Once they successfully add fixes for all our current issues they will surely look into the enhancement you are looking for and help you accordingly.
Thanks for your understanding.
In the meantime, it would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
This would motivate the team further to do their job more efficiently.As discussed here https://multivendorx.com/support-forum/topic/urgent-stripe-payments-hang-at-checkout/#post-217942, for the time being, please contact stripe to disable the hCaptcha for your stripe account.
Hello @Karin Schloß, The admin and the vendors both need their separate stripe accounts and connect them accordingly on your marketplace for hazardless payment flow.
Kindly follow our knowledgebase doc step by step from here https://multivendorx.com/docs/knowledgebase/stripe-marketplace/ and do the configuration accordingly.
Let us know if you need any further assistance from our end.Hello Shane, essentially, you want vendors to select their preferred payment method: whether they can accept Stripe payments on the marketplace or only allow payments by phone. Based on this selection, you will display the vendor’s phone number and restrict payment options for the customer.
Implementing such a flow requires a significant amount of custom coding, which exceeds our free coding support. Therefore, to implement this on your end, you may consider hiring our service team from here: https://multivendorx.com/custom-development/.
Hello @johocen168, We deeply regret your decision to leave our community.
I understand your situation. However, the issue you’ve encountered appears to be primarily related to third-party compatibility, making it challenging for us to pinpoint and resolve without assessing your site.If you’re willing to give us a chance, please grant us access to your staging site. This will allow us to thoroughly investigate and assist in resolving the issue. We eagerly await your response.
Sorry for the delayed response.
Kindly add the below code in the functions.php file to add the vendor contact number under the sold by vendor name –function custom_number($array, $cart_item) { if (get_mvx_vendor_settings('display_product_seller', 'settings_general') && apply_filters('mvx_sold_by_text_in_cart_checkout', true, $cart_item['product_id'])) { $sold_by_text = apply_filters('mvx_sold_by_text', __('Number', 'multivendorx'), $cart_item['product_id']); $vendor = get_mvx_product_vendors($cart_item['product_id']); if ($vendor) { $array = array_merge($array, array(array('name' => $sold_by_text, 'value' => $vendor->phone))); do_action('after_sold_by_text_cart_page', $vendor); } } return $array; }CopyIn this way the customers will be able to see the contact number of the vendor and contact them accordingly. Now if you are looking for some other flow please do let us know.
It’s been long and we have not haerd back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support thread.
