Forum Replies Created
-
Posts
-
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support topic.
We have updated the twitter icon in our latest update. Kindly update the plugin to the latest version and check the same on your end.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support ticket.
Hi @Adriana Webb, Sorry to hear that you have faced an issue on your end. Kindly create a staging site that should be an exact replica of your live site and share the staging site url, temporary admin and FTP access of your site with us so that we can check the issue.
While sharing the access don’t forget to mark your reply as private.
@KC Sorry to hear that you have faced these issues on your end. We have checked all these mentioned by you on our end but there everything is coming accordingly and getting displayed too. Kindly check the video here https://www.awesomescreenshot.com/video/24853244?key=9866d210f9353e499f8122e9dce2fc58.
Only on the Select by category section in the Advanced report menu there is not any identifiers for those bars. Will add sections there accordingly.
Now for the other sections it seems like there must be some theme/plugin conflict on your end. So can we deactivate plugins and themes on your staging site to debug the issues further?
Also kindly share a test vendor account where we can check these issues.Sorry to hear that you have faced an issue on your end. On our end the box is coming accordingly(http://tinyurl.com/22asoz2s). It is really strange why the box is not coming on your end.
Kindly share the site url, temporary admin and FTP access of your site with us so that we can check it on your end and help you accordingly to solve that.
Also while sharing the access don’t forget to mark your reply as private.It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support topic.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support topic.
It’s been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help or face issue in future please create a new support topic.
@glander Thanks for getting in touch with us. To not let your vendors control order status from their end you just need to go to admin dashboard>>MultiVendorX >>Settings >>Orders, here simply enable the “Order status control” option (http://tinyurl.com/2b2hbzg5). After this the vendor will no longer have the ability to change order status from their end.
After this simply go to MultiVendorX >>Settings>>Disbursement, enable the “Allow Withdrawal Request” option and set the other withdrawal related settings accordingly(http://tinyurl.com/23lurac9).
Let us know if you need any further assistance from our end.@Vouch1234 Sorry to hear that you have faced an issue on your end.
Kindly enable the debug log on your end and share the error that you are getting on your end. So that we can look into it and add a solution according to that. As we are not getting any such issues while disconnecting the stripe account. You may check the video here – https://www.awesomescreenshot.com/video/24793258?key=0fcdb6bb62760eca5f1b0d52d678a528.
Alternatively you can create a staging site that should be an exact replica of your live site and share the temporary admin and FTP access with us so that we can check the issue on your end.
Also while sharing the access, don’t forget to mark your reply as private.Thanks for sharing the access with us. But it is asking for a security code http://tinyurl.com/2b4lmp6n while logging in. So we are not able to login to your site to check the issue.
Hello @FRESHOPP FRESHOPP, Currently there is no such module or functionality present in MultiVendorX to fulfill your requirement of giving customers day and time picking for delivery.
However you can surely use a third party plugin like https://wordpress.org/plugins/woo-delivery/ who can help you with your requirements.
Please note, we have not tested the above mentioned plugin with MultiVendorX hence can not assure you about the compatibility. However, you can surely use the plugin for your MultiVendorX based multi vendor shop to check the compatibility.
Let us know if you need any further assistance.
