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January 3, 2024 at 2:30 PM in reply to: Cash Commission are PAID but Credit Card Commission are set as ZERO instead #215705Sangita Support SquadKeymaster
@print88 Thank you for providing us with the code. Upon reviewing it, it appears that the functionality of setting the vendor commission to zero is specifically associated with payments made via cheque. This does not affect COD or any other payment methods.
Please proceed to remove or comment out the relevant custom code on your end and observe the commission creation flow for each payment mode. Keep us updated on your progress so that we can provide further assistance as needed.Sangita Support SquadKeymasterHello @Clare Mills, You can surely use the pro version for the advanced features like Mailchimp integration, double opt in and others.
Furthermore, we plan to introduce an inventory management system in our upcoming updates, allowing both admins and vendors to seamlessly manage their inventory. This enhancement will bring substantial benefits to your website.
However, for any queries related to refund kindly reach out to our refund team.
But please do look into the refund policy to check your eligibility : https://multivendorx.com/terms-and-conditions/Sangita Support SquadKeymasterThanks for sharing the video and the image with us. Our replies are inline with your queries –
B. For this we will add the modifications in our future updates. You can keep track of the progress of this enhancement from here https://github.com/multivendorx/MultiVendorX/issues/624.
C. We are able to recreate this on our end. I have informed the dev team regarding this. They will fix this in our next update. You can keep track of the issue from here https://github.com/multivendorx/MultiVendorX/issues/625.
E. You can use the below hook to modify those sections accordingly on your end.apply_filters( 'mvx_vendor_dashboard_nav', $vendor_nav );
CopySangita Support SquadKeymasterGlad to hear that.
It would be really great if you can give us 5/5 review here: https://wordpress.org/support/plugin/dc-woocommerce-multi-vendor/reviews/#new-post
Such feedback serves as motivation for the team to enhance their efficiency in delivering excellent service.Sangita Support SquadKeymasterHi @Picflick, We will certainly keep you informed once this enhancement will get incorporated.
Sangita Support SquadKeymaster@Zia Rahim We appreciate your assistance to others with their queries.
Sangita Support SquadKeymaster@Zia RahimWe are extremely sorry for the issue that you have experienced on your end. Our team is actively addressing the HPOS support for MultiVendorX, and we anticipate releasing the HPOS-supported version tomorrow. Subsequently, we will prioritize resolving the “Allowed memory size exceeded” issue with a permanent fix in our upcoming update.
Meanwhile, if you’re willing, you can provide temporary access to your staging site where the problem persists. Our team will debug the issue on your staging environment and implement the necessary fix. This will ensure that the solution is tested and ready for deployment on your live system.
Thanks for your cooperation.Sangita Support SquadKeymasterHello @Kausik Chaudhuri, Our replies are inline with your queries –
a) How do I move the “Sold By” text right below the product title or price on the single product page and in the product loop (e.g. shop page, home page, etc.)?
>> Once the “display seller name” option is enabled under the Settings submenu of MultiVendorX then while redesigning the pages with Elementor once you add the product meta widget, under that the sold by option also gets displayed.
Now if you want to show that sold by option to any other custom position, then kindly follow this doc https://multivendorx.com/docs/code-snippet/elementor-support-for-sold-by-option-in-single-product-page/.
b) Vendor info on the single product page is not showing the vendor info. It shows the product description with a link below for “More Products from…”. The link also does not follow the page CSS. I am posting the page link in a private message below.
>> Currently there is only support for showing “more products from the vendor” only. We will add the support to add other details of the vendor in our future update.
c) How can I remove the “–” from the submenus in the vendor dashboard?
>> Can you please share a screenshot of the section you are referring to.
d) How do I add a link to review the vendor on the vendor store page (assuming the review can only be done by a buyer who purchased from the vendor)?
>> Once a buyer purchases a vendor product, on the suborder details page in their My account section they gets option to “Leave vendor feedback”. Once the user click on that they gets redirected to the vendors review section on vendor store page. From there they can leave review and rating for the vendor.
e) Vendor rating is not showing stars when Font Awesome is selected. It shows with the Unicode option. I am using Elementor and the Elementor rating widget shows fine. The link for the sample is in the next private message.
>> Can you please share a video to recreate the same on our end.
f) How to add the Vendor Dashboard link in the My Account sidebar menu?
>>Currently there is a vendor dashboard link present there in the My account page by default https://prnt.sc/PIuAY_7uHDib.Sangita Support SquadKeymaster@MaxenceTP Giving an ETA is really not possible at this moment. But once we will update the support we will surely let you know. Not to worry it is currently on our to do list.
Are you facing any issue on your end currently please let us know.January 2, 2024 at 5:56 PM in reply to: Cash Commission are PAID but Credit Card Commission are set as ZERO instead #215661Sangita Support SquadKeymaster@print88 Sorry to hear that you have faced an issue on your end.
Kindly share the code that you have added on your end for this modification. It seems there might be some issue in the code that is why it is not working on your end accordingly.
Once you share the code our team will check that and will be able to help you further.Sangita Support SquadKeymasterHello @MaxenceTP, Yes we have support for the stripe API of version 2018-2019.
Rest assured, there is no cause for concern.
However we periodically update our plugin with the latest updates. Whenever we will update the supported Stripe API version you will get the update from our changelog.Sangita Support SquadKeymasterHi@Clare Mills, Great to hear that the plugin works fine on your end.
The problem you encountered with email notifications not being sent was specific to the free version of the plugin. This issue is not related to the pro plugin.
Our Pro version provides these following features :
Double opt in
Mailchimp integration
Recaptcha integration
Subscription dashboard and many more.
If you need any further assistance please let us know.December 30, 2023 at 9:51 AM in reply to: I’m experiencing display problems in the seller’s area #215605Sangita Support SquadKeymasterIts been long and we have not heard back from you. we are closing this thread. If you need help or face issue in future please create a new support topic.
December 29, 2023 at 6:16 PM in reply to: [WooCommerce Product Stock Alert] Sudden and random email alerts #215595Sangita Support SquadKeymasterWe are still awaiting access to examine the matter on your end.
Sangita Support SquadKeymaster@Kausik Chaudhuri Our replies are inline with your queries –
I found some old code snippets for changing the banner size and it is working fine. Which file needs to be under the child theme (and which folder) to replace the placeholder image (the one shows 1200×390 size)?
>>If the code snippet is css code then it needs to be added in the style.css file of your current active theme. Otherwise you need to add that in the function.php file of your current active theme.
I know about the sidebar widget for vendor categories. But I am using Elementor to design the store page. This one is not available under the Elementor option. Store information widget is also not available. Would it be possible to enable all widgets to show under Elementor?
>>You will get all the MVX widgets in the WordPress section of elementor elements https://www.awesomescreenshot.com/image/45078074?key=62202109b764cd97ebd8a0ef64b373f3. Kindly check and add the widgets accordingly. -
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