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February 2, 2024 at 3:50 PM in reply to: Code running at every init unnecessarily, overloading the server #216841Sangita Support SquadKeymaster
Its been long and we have not heard back from you. We are closing this thread. If you need help or face issue in the future please create a new support ticket.
February 2, 2024 at 12:26 PM in reply to: In stock notifier: Stopped working. Perpetually “processing” #216836Sangita Support SquadKeymaster@SuedePflow, Sorry to hear that you have faced an issue on your end. However, we have checked the flow mentioned by you on our end and it is working perfectly fine. Kindly check the video here https://www.awesomescreenshot.com/video/24587933?key=eb7bfc94b7294cbe96bd8d39aba2d109.
Kindly install a plugin like Email log on your end to check if the mails are getting triggered or not.
Please do keep us posted regarding the same.February 1, 2024 at 11:00 AM in reply to: In stock notifier: Stopped working. Perpetually “processing” #216814Sangita Support SquadKeymasterHi @SuedePflow, Sorry to hear that you have faced an issue on your end.
We implemented some modifications in our latest update, which is why we are currently running a migration process to transfer old settings to the new ones.
For your site, it seems that the migration process didn’t execute properly, resulting in the error. Kindly disable the plugin and then re-enable it. This action should trigger the migration process again. Afterward, please conduct further tests.
Please do keep us posted regarding the same.February 1, 2024 at 10:54 AM in reply to: Remove the ‘other seller’ button and tabs (see photo) #216813Sangita Support SquadKeymasterHello there, Thanks for getting in touch with us.
To remove the vendor and the question answer tabs from the single product page kindly add the below code in the functions.php file of your current active theme –add_filter( 'woocommerce_checkout_fields', 'md_custom_woocommerce_checkout_fields' ); add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 99 ); function woo_remove_product_tabs( $tabs ){ unset( $tabs['vendor'] ); // vendor tab unset( $tabs['mvx_customer_qna'] ); // Questions & Answers return $tabs; }
CopyGenerally if the “SPMV” option is enabled in your site (http://tinyurl.com/2x744yp7), we display the More Offer tab to show whether other vendors are also selling the same product.
Now if you want to remove that you can add custom code. So, add this code in the function.php of the current active theme :add_filter( 'woocommerce_product_tabs', 'woo_remove_product_tabs', 99 ); function woo_remove_product_tabs( $tabs ){ unset( $tabs['singleproductmultivendor'] ); // More Offer return $tabs; }
CopyLet us know if you need any further assistance from our end.
Sangita Support SquadKeymasterHello @Nathan Wolhendler, As previously mentioned, we haven’t encountered any issues with our Stripe account as described by you.
To further investigate, it would be immensely helpful if you could set up a staging site that mirrors your live site exactly. Please share the staging site URL, along with temporary admin and FTP access, so we can test the issue on your end by integrating our Stripe details.
If everything functions correctly with our Stripe integration, we can then collaborate with the Stripe team by sharing both our and your Stripe account details. This will enable them to identify any discrepancies in the settings and provide relevant insights.Sangita Support SquadKeymasterHello @KC ,It seems you want to change the color scheme of the vendor dashboard. For that you just need to go to admin dashboard >>MultiVendorX >> Settings >> Seller dashboard , from here you can simply choose the color scheme of your choice for the vendor dashboard (http://tinyurl.com/yra6mp7g).
Now if you want to add customized color scheme on your end then you will have to add custom CSS on your end.Let us know if you need any further assistance.
Sangita Support SquadKeymasterIts been long and we have not heard back from you. We presume your query is resolved now. We are closing this thread. If you need help help or face issue in future please create a new support ticket.
Sangita Support SquadKeymasterThis reply has been marked as private.January 29, 2024 at 11:12 AM in reply to: MultivendorX Version 4.1.1 – Analytics no longer work #216766Sangita Support SquadKeymasterThis reply has been marked as private.Sangita Support SquadKeymasterWe are still waiting for the access. Kindly share those so that we can look into the issue and help you accordingly.
January 29, 2024 at 9:41 AM in reply to: Shipping, Privacy and Cancelation Policy – Out of sync #216764Sangita Support SquadKeymasterIts been long and we have not heard back from you. We are closing this thread. If you need help or face issue in future please create a new support thread.
Sangita Support SquadKeymasterIts been long and we have not heard back from you. We presume your issue is resolved now. We are closing this thread. If you need help or face issue in future please create a new support thread.
January 27, 2024 at 5:34 PM in reply to: Deprecated: The WP_User->id function was called with an argument #216748Sangita Support SquadKeymasterThis reply has been marked as private.January 27, 2024 at 3:33 PM in reply to: Cash Commission are PAID but Credit Card Commission are set as ZERO instead #216744Sangita Support SquadKeymaster@print88 Check the below code for vendor commission to become zero for cash on delivery payment method-
add_action( 'mvx_commission_after_save_commission_total', 'zero_commission' ); function zero_commission( $commission_id ) { $order_id = get_post_meta( $commission_id, '_commission_order_id', true ); $order = wc_get_order($order_id); $payment = $order->get_meta( '_payment_method', true ); if( $payment == 'cod' ) { update_post_meta( $commission_id, '_commission_amount', 0 ); update_post_meta( $commission_id, '_commission_total', 0 ); } }
CopyYou can add the modification in this code according to your requirement. Let us know if you need any further assistance from our end.
January 27, 2024 at 1:39 PM in reply to: Deprecated: The WP_User->id function was called with an argument #216743Sangita Support SquadKeymasterWe are able to recreate this on our end. Our team is looking into this. We will add a fix for this soon and keep you posted regarding the same.
You can keep track of the issue from here https://github.com/multivendorx/MultiVendorX/issues/644. -
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