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@Sergio Wong Chung After the field “commission type” there is an option to put the commission value (http://tinyurl.com/yttt7wwj) where the admin needs to put the value accordingly.
Now from your screenshot it is evident that the place to put the commission value is missing on your end. This should not happen.To debug the issue kindly deactivate all the plugins except WooCommerce, MultiVendorX and MultiVendorX Pro on your end and switch to some default theme such as twenty twenty three or storefront and check Whether the field for entering the commission value is visible or not.
@losvincent We have checked this on our end and the setting is working fine. Check the video here : https://www.awesomescreenshot.com/video/23791824?key=bdbc0edcc074d7f3563cfe3eead27887
It seems like there might be some theme/plugin conflict on your end. So just to be sure deactivate all plugins except WooCommerce and Product catalog enquiry on your end and also switch to some default theme such as twenty twenty three or storefront and check again.
Please do keep us posted.
@losvincent It seems like there must be some theme conflict issue on your end. Can you please create a staging site that should be an exact replica of your live site and share the site url, temporary admin and FTP access with us so that we can check the issue on your end and help you accordingly.
While sharing the access don’t forget to mark your reply as private.
@Sergio Wong Chung Thanks for explaining this to us.
MultiVendorX Weight Wise shipping module lets you calculate shipping based on weight. The modification you are looking for is not supported in the default flow.
To provide further assistance, we require some help from your end. Could you please confirm if there is any WooCommerce plugin available that supports the shipping configuration you’ve described, involving both small packages and large packages implementation?
This way we will be able to assist you further.Hello @Sergio Wong Chung In MultiVendorX you can set up different levels of Commission. Such as Vendor Wise commission, product wise commission, category wise commission and global commission.
Now from your query, it seems you are trying to set up the global commission on your end. For that simply follow our knowledgebase doc here https://multivendorx.com/docs/knowledgebase/commission-concept/#global-commission.
And for the setting “Commission Disbursement Method” you need to enable the modules accordingly using which you want your vendors to receive their commission. On the admin end, no additional settings are required, except for activating the payment modules corresponding to this setting. Once the admin has enabled payment modules, the vendor need to add details of the payment mode in which they want to receive their commission from the billing section(http://tinyurl.com/yppbfkls).Let us know if you need any further assistance.
Hello @print88, Since you’ve provided access to your live site, could you also share test vendor and customer account details with us? This will enable us to examine the commission creation flow on your end.
Hello @Sergio Wong Chung, The earlier provided code will remove the category from the CPG(http://tinyurl.com/yvorlxcu) in the vendor end(http://tinyurl.com/yrmmjkw3).
Now as you are not using CPG on your end, kindly share the access of your site with us and let us know which categories you want to remove for the vendors.
We will add that modification on your end accordingly.@print88 Kindly create a staging site where the code is added and your issue is replicated and then share the site url, temporary admin and ftp access with us so that we can check.
While sharing the access don’t forget to mark your reply as private.
Hi @losvincent, We have checked the shortcode for the enquiry button and it is working fine. Kindly check the video here https://www.awesomescreenshot.com/video/23761273?key=45ed39d08aa4b0c9d85f84b95b63bc98.
Check the configuration on your end accordingly again.Hi @losvincent, You can simply use the loco translate plugin on your end and rename the strings on your end accordingly.
For guidance on translating plugins using Loco Translate, please refer to our documentation at https://multivendorx.com/docs/knowledgebase/multivendorx-translation-guide/.Hello @Sergio Wong Chung, Thanks for getting in touch with us.
The vendors can also configure shipping from their end as well and add shipping methods and shipping rates as per their choice. You can refer to our doc here to provide vendor their own shipping https://multivendorx.com/docs/knowledgebase/shipping/
Now as per your requirement you need to enable the WeightWise shipping module. You can refer to our knowledgebase doc for the detailed configuration of the module https://multivendorx.com/docs/knowledgebase/weight-shipping/.
Let us know if you need any further assistance.Hello @Clare Mills Kindly understand the In stock emails notification is a feature of our free plugin only. That email triggering was never a feature of the Pro version.
All the features of the Pro version of our plugin are described clearly in our product details page https://multivendorx.com/woocommerce-product-stock-manager-notifier-pro/.
However, for any query related to refund please do look into the refund policy to check your eligibility and contact the refund team, as they handle all refund related queries : https://multivendorx.com/terms-and-conditions/Yes kaushik,the issue no. 624 is for vendor tab issue and the issue 625 is for issue with store rating not displayed accordingly on elementary built store pages.
The above shared filter is given so that using that you can write custom code to remove the marked section from the vendor dashboard that you have mentioned in c.If you need any further assistance please let us know.
@Zia Rahim We placed an order using Postman as mentioned by you (and in that case also only one main order and a suborder under that main order is created(https://prnt.sc/nQpLH3FVEpkF).
So kindly let us know how we can recreate the issue that you are facing on our end and only after recreating the issue on our end we will be able to help you to fix that.
