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MultiVendorX Marketplace Features
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Analytics

(1)

Admin's Marketplace Analytics
Free
The function of MultiVendorX’s Marketplace Analytics is no different from what you expect from any other analytical data. The only difference being it provides you with data regarding the performance of your marketplace. From the Analytics submenu in Admin dashboard ,the admin can  track the performance of his marketplace through the below tabs.
  • Overview - The overview tab  gives the admin a report of how their marketplace is functioning.
  • Vendor - This tab records each element of the vendor’s performance to give the admin an overview of how the vendors are doing.
  • Product - Shows how a product is performing in your marketplace
  • Transaction History - It  is like a ledger book that keeps notes of the finances.
  • Build for:
  • Admin
Module:    MultiVendorX Core|Read Documentation

Commission Management

(3)

Payment Gateway Charge
Free
The payment gateway charge feature insures that the payment gateway cost goes to the vendor apart from the commission value which is set by the rules. There are three options available. One is 'admin bear the gateway charge', here the site admin is responsible for the fees, which are taken from the administrator’s revenues or commissions. Another option is 'vendor bears the gateway charge', if this option is selected the fee is taken from the vendor’s commission. Lastly, 'Admin and Vendor bear gateway charges separately', in this final alternative, if both the vendor and the admin agree to bear the gateway fees separately, the fees for utilizing the gateway are taken from both of them.  
  • Build for:
  • Admin
  • Vendor
Module:    MultiVendorX Core|Read Documentation
Levels of Commission
Free
There are five different levels of commission available to make it more convenient.
  • Product wise, here the admin can charge a commission fee from the vendor for the sale of each product.
  • The second level is category wise commission, here the admin can charge a commission on the sale of each category of product.
  • Third category is vendor wise commission, here the admin can charge different commissions from different vendors. 
  • Membership based commission which can be enabled with the use of marketplace membership module.
  • Lastly there is global commission, here the commission amount set by the admin would be applicable in case the commission amount for the other layers of commission is not set. In other words, the global commission is the commission that would be uniform and applicable to all.
 
  • Build for:
  • Admin
  • Vendor
Module:    MultiVendorX Core|Read Documentation
Types of Commission
Free
There are seven types of commission options available, like :
  • 'fixed amount' where admin can charge the vendor a fixed amount per transaction
  • 'percentage' that could be charged on the total transaction or sale value
  • '%age + fixed(per amount transaction)' here commissions is calculated, on the basis of the percentage of the total transaction or sale value with the addition of a fixed amount for every transaction
  • %age + fixed (per unit)' here commissions is calculated, on the basis of the percentage of the total transaction or sale value plus a fixed amount per unit or per product
  • 'Commission by product Price' here admin can configure different commission rules for different ranges of product prices
  • 'Commission by Purchase Quantity' here admin can set different commission rules for different ranges of product purchase count
  • '%age + fixed (per vendor)' here a percent amount is taken by admin plus a fixed amount based on vendor.
     
  • Build for:
  • Admin
  • Vendor
Module:    MultiVendorX Core|Read Documentation

Marketplace Types

(1)

Create tangible and non-tangible products
Free
Simple products covers the vast majority of any product item with single SKU. These can be tangible products like books that can be shipped or can be intangible products which can be downloaded like any software application and it can also be virtual product like subscriptions.  
  • Build for:
  • Admin
  • Vendor
Module:    MultiVendorX Core|Read Documentation

Order Management

(11)

Split Order view
Free
When a user is buying from multiple vendors at the same time, in the cart page, we group the products by vendor and show the respective details in the cart, checkout page per each vendor order:
  • Subtotals
  • Shipping
  • Discounts
  • Tax
  • Build for:
  • Customer
Module:    MultiVendorX Core|Read Documentation
Order Shipping Tracker
Free
The “Tracking Number” option asks you to provide the shipment tracking details – Shipment Tracking URL and Tracking ID. The URL and ID entered here are mailed to the customer so that they can track their order.
  • Build for:
  • Admin
  • Vendor
  • Customer
Module:    MultiVendorX Core|Read Documentation
Accept or Reject Refund
Free
It's totally in admin's hand whether to accept or reject the refund request made by the customer. Admin can also disable refund request for customers.
  • Build for:
  • Admin
  • Vendor
Module:    MultiVendorX Core|Read Documentation
Set Conditions for Refund
Free
The admin can set conditions for refund. They can enable the status of the product for which customers can apply for refund (pending, on hold, processing, completed). They can set the refund claim period like 5 days or something. They can provide some reasons for refund which the customer can select as their reason for refund or can provide other reason in the space provide.
  • Build for:
  • Admin
  • Vendor
Module:    MultiVendorX Core|Read Documentation
Request Refunds
Free
This feature allows customers to ask for refund in case they don't want the product. Refunds are a good way to win customer confidence. The existence of Refunds and Refund Policies lets the customer know there exists an alternative to buying a product. This will give customers the confidence to buy a product as well as create a favourable opinion. Customers can request refunds easily from the order page itself.
  • Build for:
  • Admin
  • Vendor
Module:    MultiVendorX Core|Read Documentation
Back Ordering System
Free
Lets customers place orders in the absence of available stock.
  • Build for:
  • Customer
Module:    MultiVendorX Core|Read Documentation
Communicate through Order Notes
Free
The customers can communicate with the vendors and give feedback through order notes. The vendors can also add private notes for the customers .  
    Module:    MultiVendorX Core|Read Documentation
    Manage Order Status
    Free
    Admin can track order statuses by viewing the Order Log found on the admin dashboard. They can change the order statuses also.  
    • Build for:
    • Admin
    Module:    MultiVendorX Core|Read Documentation
    Log Orders/ Order List
    Free
    The Order Log is used to keep a record of the orders placed by customers. It records the list of orders placed under a vendor and their specific details.
    • Build for:
    • Admin
    Module:    MultiVendorX Core|Read Documentation
    Split Order Module
    Free
    This feature allows the vendors to split the main order into multiple sub-order depending on the product's vendors.
      Module:    MultiVendorX Core|Read Documentation
      Order
      Free
      From the orders section in vendor dashboard sellers can view their complete order details along with earnings per orders.    
      • Build for:
      • Vendor
      Module:    MultiVendorX Core|Read Documentation

      Payment

      (9)

      Commission Disbursement Threshold
      Free
      The admin can set the disbursement threshold amount after which a vendor would be able to request for payments.
      • Build for:
      • Admin
      • Vendor
      Module:    MultiVendorX Core|Read Documentation
      Commission Withdrawal
      Free
      If the Request Withdrawals option is enabled , the seller will be able to request the admin to disburse their payments from the seller's dashboard.      
      • Build for:
      • Admin
      • Vendor
      Module:    MultiVendorX Core|Read Documentation
      Commission Disbursement Schedule
      Free
      When disbursement schedule is specified, sellers will receive their portion of the commission automatically in accordance with the disbursement schedule created by the administrator. Otherwise, the admin may have to manually pay the commission.    
      • Build for:
      • Admin
      • Vendor
      Module:    MultiVendorX Core|Read Documentation
      Shipping Disbursement
      Free
      If this feature is enabled then the shipping cost received would pass onto the vendor. In case it is not enabled the shipping cost received would remain with the admin.    
        Module:    MultiVendorX Core|Read Documentation
        Coupon Amount Disbursement
        Free
        The admin of the marketplace gets the option to divide the coupon cost with the vendor. There are basically two options, first is 'who will bear the coupon cost', enabling this option would allow the discount charges to be deducted from the vendor’s commission. Second is 'exclude admin created coupon', this option is only applicable if the first option is enabled. This mostly means that if any coupon is created by the admin while the first option is applicable, then the discount amount would be deducted from the commission.    
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Tax Disbursement
        Free
        If this feature is enabled then the tax collected would pass onto the vendor. In case it is not enabled the tax collected remains with the admin.    
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Razorpay
        Free
        MVX also supports payment through razorpay. Razorpay is an Indian payment system that makes it easy to accept, process, and distribute payments to the sellers as soon as a transaction is completed.  
        • Build for:
        • Admin
        • Vendor
        Stripe Connect
        Free
        Stripe is a simple way to accept payment online. Using Stripe allows customers to pay for their purchases by using a credit or debit card.    
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        PayPal Masspay/ PayPal Payout
        Free
        PayPal Masspay is a payment method that allows to make multiple payments to multiple vendors at the same time. This is a great way to make sure that all the payments are made on time, and it can also help to avoid any late fees that might be associated with making multiple payments separately. PayPal is also similar like PayPal Masspay, also it sends payments automatically to multiple vendor as per scheduled.      
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation

        Product Management

        (15)

        Upload Media Files
        Free
        Allows vendors to add media files such as photos and videos of the products while adding products to make it more appealing to the customers.  
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Add Coupons
        Free
        Allow vendors to create coupon and submit for admin approval.  
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Publish and Submit Products
        Free
        Allows vendors to create and submit their products from the vendor dashboard itself and publish it in their store without the approval of admin.  
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Edit Published Products
        Free
        Allows vendor and admin to edit the already published product and update it.  
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Publish Products
        Free
        Allows vendors to add and publish their products in store without the approval of the admin.    
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Submit Products
        Free
        Allows vendors to add and submit their products to get reviewed by the admin.  
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Display Other Vendors to Customers
        Free
        SPMV have option to display other vendors selling the same product to the customers. Once the customers select the "more vendors" option they can compare the product with other vendors selling the same item.This way they will have more options, which in turn would create a positive impression about the marketplace.
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Show A Comparison Table
        Free
        Allows customers to compare same products with different prices and sellers to choose what best fit them.
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Search SPMV Products
        Free
        Allows vendors to search for products sold by other vendors, that they want to sell in their own store. By using the SPMV feature they can copy the product and then edit it before selling.  
        • Build for:
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Selling Same products by different sellers
        Free
        This feature gives the option of letting multiple vendors sell the same product. The SPMV module lets vendors lists the same items as fellow vendors.   
        • Build for:
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Product Bulk Edit
        Free
        This feature allows to edit heaps of products together simultaneously which makes it faster and efficient.    
        • Build for:
        • Admin
        • Vendor
        Module:    MultiVendorX Core|Read Documentation
        Duplicate Product
        Free
        This feature allows vendor to make a copy of the existing SKU. This way with just a click on the duplicate button the vendors can make a duplicate copy of the product and can just change the title and image. This feature saves a lot of time for the vendors.
          Module:    MultiVendorX Core|Read Documentation
          Bulk Product Management
          Free
          Easy and fast way to manage and track heaps of products.  
          • Build for:
          • Admin
          • Vendor
          Module:    MultiVendorX Core|Read Documentation
          CPG
          Free
          Helps vendors to identify correct categories for their products. In case the vendors want to sort the product by types.  
          • Build for:
          • Vendor
          Module:    MultiVendorX Core|Read Documentation
          Assign Products
          Free
          There are times when the admin may want to make some site changes, or in the case of backlog clearance, wants to temporarily suspend all the vendors from adding new products to the site. In special cases like these, they can temporarily take away the vendor’s capability to add new products and instead assign products to them.  
          • Build for:
          • Vendor
          Module:    MultiVendorX Core|Read Documentation

          Seller Management

          (7)

          Vendor Archive
          Free
          Keeps record of all the information related to the vendor and his/her store and products
            Module:    MultiVendorX Core|Read Documentation
            Seller Progress Bar
            Free
            Progress bar tracks the progress a vendor made while setting up the store. It shows a percentage bar which will help the vendor to know how much more steps are left to complete the setup.  
            • Build for:
            • Vendor
            Module:    MultiVendorX Core|Read Documentation
            Display Product Seller
            Free
            Enabling this allows to showcase the product vendor's name alongside the product in the store, which will help customers to identity who is selling the product.  
            • Build for:
            • Admin
            • Vendor
            Module:    MultiVendorX Core|Read Documentation
            Advanced Seller List
            Free
            Want to let your customers search for a product they are looking for by location? With the Geolocation module enabled and using our shortcode Vendor List  [wcmp_vendorslist] you can achieve that with ease. Vendor's list can be viewed based on :
            • location
            • alphabetical order
            • category wise.
            With this module, admin can add the following searches :
            • Let Customers Search for a Product in a Specific Area (using MultiVendorX Pro and GEP my WP plugin)
            • Let Customers Search Vendors in a Specific Area
            • Ability To Choose the Radius of the Location
             
            • Build for:
            • Admin
            Module:    MultiVendorX Core|Read Documentation
            Vendor Activation Management
            Free
            The admin have the authorization to decide whether to approve or reject the vendor application and their store. They also have the power to suspend or reactivate the vendor's account.  
            • Build for:
            • Admin
            Module:    MultiVendorX Core|Read Documentation
            (Automatic/ Manual) Vendor Approval
            Free
            Admin gets the option to admit vendors automatically or accept them manually after evaluating the registration form. In case it is set to automatic, the vendors do not need to wait for approval, its done as soon as they apply. But in case of manually the vendors need to wait for the admin's approval. Though the automatic method is easy and hassle-free, it is recommended to go for manual process of registration for the safety of the site.   
            • Build for:
            • Admin
            • Vendor
            Module:    MultiVendorX Core|Read Documentation
            Customizable Registration Form
            Free
            Used to make customizable and personalized vendor registration forms to collect various personal details to check whether the vendor and their products are a best fit for your site.  
            • Build for:
            • Admin
            • Vendor
            Module:    MultiVendorX Core|Read Documentation

            Shipping

            (5)

            WooCommerce Table Rate Shipping
            Free
            To use this feature need to have the plugin WooCommerce Table rate shipping. It helps to define shipping costs based on weight order or cart order. It allows admin to create shipping rules based on the total weight of the shipment and the destination country. And can add method title to display to customers.    
            • Build for:
            • Admin
            • Vendor
            Module:    MultiVendorX Core|Read Documentation
            Country-Wise Shipping
            Free
            Country-wise shipping allows admin and vendor to set country where they want to sell their products. It's very beneficial to get access to new international markets, leading to a significant increase in sales. It helps to reach a more extensive customer base.    
            • Build for:
            • Admin
            • Vendor
            Module:    MultiVendorX Core|Read Documentation
            Distance Shipping
            Free
            Distance shipping allows the admin and vendor to charge for shipping according to the distance covered to deliver the product. This will calculate the cost at the checkout page using a map.     
            • Build for:
            • Admin
            • Vendor
            Module:    MultiVendorX Core|Read Documentation
            Zone-Wise Shipping
            Free
            Zone-wise shipping allows admin and vendor to set particular zones for shipping the products. They can set a zone name like zone A for example and set zone regions within it. Shipping zones not only helps to be efficient by reducing distance and shipping transit time, but it also helps in reducing shipping costs. Different shipping methods can be set for different shipping zones.    
            • Build for:
            • Admin
            • Vendor
            Module:    MultiVendorX Core|Read Documentation
            Seller Shipping
            Free
            This feature allows vendors to deliver goods from their shops to the customers. It gives the option to the admin to allow the vendors to handle shipping by themselves. Vendors can decide the preferred shipping method and can add ideal shipping rates and prices .Vendor can also collect shipping fees when they handle shipping by themselves.        
            • Build for:
            • Vendor
            Module:    MultiVendorX Core|Read Documentation

            Store Components

            (1)

            Admin's Workboard
            Free
            To make sure you have seamless communication with your vendors, MultiVendorX provides you with both the announcement and knowledgebase features. With these two features, you can write small messages, educational tutorials or any other important data you want your vendors to know.
            • Announcement - Admin can send out important announcements to all sellers or a select group of sellers. sellers can view the announcements on their dashboard.
            • Knowledgebase - Admin can provide important tutorials to sellers in the knowledgebase. This way, sellers can fully comprehend how all the components in the seller's dashboard function.
            • My Task List/ Taskboard - Keeps a list of all your pending tasks
            • Messaging -  sellers can send direct messages to their store administrators via the messaging option.
                 
              Module:    MultiVendorX Core|Read Documentation

              Store Management

              (7)

              Send Notification from Followed Store
              Free
              This feature allows customers to follow their favourite store by selecting the follow button available on the vendor’s store page. This way whenever there is a new product in the store they will receive a mail notifying them of the update. This way vendors can retain customers in long run.    
              • Build for:
              • Admin
              • Vendor
              • Customer
              Module:    MultiVendorX Core|Read Documentation
              Store & Product Review
              Free
              • This feature allows the customers to review a store and thus it's vendor. It serves as an invaluable source of feedback for vendors, which gives them an idea to improve the products and services. This will help customers to choose wisely from which store to purchase.
              • This feature allows the customers to review a the products. It lets customers get an idea about the product from those who have used it, which can help other customers to choose wisely.
                 
              • Build for:
              • Admin
              • Vendor
              • Customer
              Module:    MultiVendorX Core|Read Documentation
              Store Policy
              Free
              Policies help customers know what they are getting into.It also helps build customer trust and confidence regarding a product. They know that once a policy is set the vendor has to keep his end of the bargain or risk losing his customers. Vendors can set their store policies or in case they do not the policies set by the admin would be applied. There are three types of policies vendor can set. Firstly, 'Shipping', here vendors can fill in shipping details like the processing period or extra charge or even the cases when free shipping is allowed. Secondly, 'Refund', in case of refund what are the dos and don’t a customer must follow. Lastly, 'Cancellation', in case of cancellation what are the dos and don’t a customer must follow.    
              • Build for:
              • Admin
              • Vendor
              • Customer
              Module:    MultiVendorX Core|Read Documentation
              Add Vendor's Location to Map
              Free
              Vendor's can add their store location on the map that will help customers to locate it easily so that if they are near it they can visit it and can also plan the product delivery more conveniently.    
              • Build for:
              • Admin
              • Vendor
              • Customer
              Module:    MultiVendorX Core|Read Documentation
              Coupons
              Free
              Vendors can add or edit coupons for their customers. The coupon feature lets vendors drag more traffic to their store, which will ultimately increase the sales.   
              • Build for:
              • Vendor
              Module:    MultiVendorX Core|Read Documentation
              Product
              Free
              In this Widget, a bar diagram is displayed showing the different product statuses. A list is then displayed from which vendors would be able to check how many of their products are completed, how many are pending, how many have been disapproved and how many of them are still just drafts. Vendors can also add product from here by selecting the add product button available below the list.
              • Build for:
              • Admin
              • Vendor
              Module:    MultiVendorX Core|Read Documentation
              Vendor Dashboard
              Free
              Sellers can monitor their overall sales, revenue, number of orders placed, purchased products,  and more from their Dashboard.
              • Order - From the orders section sellers can view their complete order details along with earnings per orders.
              • Product - In this Widget, a bar diagram is displayed showing the different product statuses. A list is then displayed from which vendors would be able to check how many of their products are completed, how many are pending, how many have been disapproved and how many of them are still just drafts. Vendors can also add product from here by selecting the add product button available below the list.
              • Banking Overview - This widget displays the total commission ready to be withdrawn by the vendor. The vendor gets a short run-down of transactions made in the last 5 days.
                 
              • Build for:
              • Admin
              • Vendor
              Module:    MultiVendorX Core|Read Documentation

              Third Party Support

              (4)

              Build seller Store Page
              Free
              Elementor is a WordPress plugin specifically built to help the admins design a custom website for the business. With this all-in-one plugin, they can customize their website to fit the brand with motion effects, multiple fonts, and enhanced background images. It has a visual editor feature that allows to create custom-made pages for your vendor store withput any complicated coding. Thus making it more pleasing to look at.
              • Build for:
              • Admin
              Module:    MultiVendorX Core|Read Documentation
              Social Markerplace (Like FB Marketplace)
              Free
              A social media platform that gives seller the option to sell products while interaction with their customers at the same time
              • Build for:
              • Admin
              • Vendor
              Module:    MultiVendorX Core|Read Documentation
              Multi Lingual Product Description
              Free
              When we sell products all across the globe, can't let language be a barrier in our way. Thus this feature is introduced to solve this problem. Now with the addition of WPML to MultivendorX, vendors can add product information in various languages that can later be translated by customers with just one click.
              • Build for:
              • Admin
              • Vendor
              Module:    MultiVendorX Core|Read Documentation
              Seller Store Location
              Free
              GeoLocation allows vendors to add the location of their store and products on the map in real time. This helps customers to locate the store. Another advantage is that if the store owner sells rental goods like motorcycles, customers can determine the area before picking them up. It even helps with distance-based shipping.
              • Build for:
              • Admin
              • Vendor
              Module:    MultiVendorX Core|Read Documentation
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