Brief Introduction #
Empower your stores with greater control and flexibility through store-specific policies.
The Store Policy module in MultiVendorX allows stores to define and implement their own policies, be it related to shipping, returns, refunds, or warranties. By tailoring policies to suit their unique business needs, stores can build transparency, set clear expectations, and foster trust with customers. This not only enhances the overall shopping experience but also strengthens store credibility within your marketplace.
Required Module #
- Store PolicyÂ
Flow from the Admin dashboard #
To begin, the admin must first enable the Store Policy module you will have to:
- Go to Admin Dashboard → MultiVendorX → Modules
- Select the Store Management tab
- Find Store Policy and enable it
Once the module is activated, go to the Settings submenu under MultiVendorX and:
- Look for the Store Configuration tab and click on it
- Then navigate to the Policies subtab.
- On this page you, the admin, can define all the policies that you deem fit. The policies you set here will act as global policies and will be applicable to all the stores.Â
Now that you have set all the policies but not all store owners may want to follow the same policy, here’s how you can provide them with the power to override and set their own policies:
To enable this you need to navigate to the modules page once again.
- Go to MultiVendorX → Modules → Store Management tab
- Enable the Privacy module
- Then go to MultiVendorX → Settings → Privacy & Compliance → Privacy Management
- Find Store Policy Override and choose which policies store owners can customize
Flow from the Store Dashboard for Store Policy #
Store owners also have the option to set their own store-specific policies directly from their dashboard. To add policies, store owners can follow these steps:
- Go to Store Dashboard → Store Settings → Privacy
- Add details for:
- Store Policy
- Shipping Policy
- Refund Policy
- Cancellation/Return/Exchange Policy
Adding Product wise Policy from the Store Dashboard #
Store owners can also define product-specific policies by navigating to Products → Edit Product. From the Policies section on the product edit page, they can add the relevant policies for that particular product. Once added, these policies will be displayed under the Policy tab on the Single Product Page.
That’s it! The policies will now be visible on the store owner’s store page under the Policies tab.
