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Marketplace Membership

Brief Introduction #

Make your marketplace a hub of opportunities by creating membership packages that appeal to each store owner’s marketing needs. The Membership module lets you create fully customisable membership packs where you can restrict a store owner’s product capability, decide membership billing cycle and add a trial or free version of the package.

Requirements #

Features #

  • Membership Plan Configuration
  • Define Membership Levels
    Create different tiers of membership plans and establish a clear hierarchy. This allows store owners to upgrade their plans over time, while also creating opportunities for increased revenue.
  • Assign Payment Models to Plans
    Design membership packages based on different payment models such as free, trial, or paid plans.
  • Customize Membership Packages
    Configure membership plans by controlling store owner access to the following:
    • Product Management
      Define the number of products, product types, and capabilities available to store owners within each plan.
    • Order Management
      Specify the level of control store owners have when managing orders.
    • Commissions
      Set commission rates based on the selected membership plan.
    • Payment Options
      Determine which payment gateways are available to store owners according to their membership package.
    • Shipping Support
      Decide whether store owners can manage their own shipping or not.
    • Miscellaneous Settings
      Configure additional permissions such as customer policies, customer support, media uploads, and other operational capabilities.
  • Set Up a Billing Cycle
    Define a billing cycle for each membership plan to enable automatic renewals and allow store owners to upgrade to higher plans seamlessly.

Now to enable module goto MultiVendorX >> Modules and simply activate the Marketplace Membership module from the Marketplace Boosters section.

Creating Membership Plans for Store Registration #

Once the module has been activated, you can start creating membership plans for store registration by following the steps below:

To create a membership plan: #

  1. Navigate to the Memberships page.
  2. Click on Add New Plan.

Plan Details #

On the Add New Plan page, configure the following:

  • Name
    Enter a title for the membership plan (e.g., Gold Plan, Premium Plan).
  • Description
    Provide a clear description to help store owners understand what the plan includes.

Plan Highlights #

In this section, you can:

  • Upload an image representing the plan.
  • List the key features included in the plan.

Plan Access & Permissions #

What Stores Can Sell #

Under this section, the admin can define what types of items stores are allowed to list on the marketplace.

  • Listing Formats Allowed – Select the product types that stores under this membership plan will be permitted to create and sell from their dashboard.
  • Categories Stores Can List In – Choose the product categories that stores will be allowed to assign to their listings.

What Stores Can Do With Their Listings #

This section allows the admin to control the level of access and permissions stores have after creating a listing. Select the actions that stores are allowed to perform on their products.


Premium Features Accessible With This Plan #

Choose which premium marketplace features stores can access under the selected membership plan.


Pricing Configuration #

Membership Type #

Select the membership plan type — Free, Recurring, or Non-recurring — and configure the pricing accordingly.

Trial Period #

For recurring plans, you can enable a trial period and specify its duration.

After Expiry #

Configure the actions or restrictions that will apply once the subscription expires.


Marketplace Commission #

Define the commission percentage or rate that the marketplace owner will earn from sales made by stores subscribed to this plan.


Membership Perks #

Set limits for stores, including:

  • Number of products
  • Storage capacity
  • Staff accounts
  • Coupons
  • Product categories

Plan Top-Up #

Enable top-up functionality to allow stores to extend their product or category limits by paying an additional fee.

Membership Payments Setup  #

You can ensure how the stores would pay for their membership plans by configuring the payment settings of the membership extension. 

There are three types of subscription package :

  • Free – By choosing this the admin can let the store owner subscribe with a free plan.
  • Recurring – The recurring pack will charge the user automatically after the expiration of the package. If you set the billing cycle per 1 month then after 1 month the user will be charged. You have to know some important rules for the recurring package –
    • The recurring package will charge automatically
    • The package should have a price (it is not possible to create a free package for the recurring system)
    • A recurring package can be purchased if you have Stripe Marketplace or PayPal Marketplace module active. 
  • Non-recurring – If you want user to get charged for a limited time frame then you can use non-recurring package. You can set a selected time frame like as 1 month or 1 year as the package validity.

Membership List  #

The membership list assists you in keeping track of stores who subscribe to different membership plans. Along with this you can also approve or reject a store subscribing to a particular plan. 

Sections available on a membership list are – 

  • Plan – Displays the current subscription or pricing plan assigned to the store. Helps users understand features and limitations included in their plan.
  • Store – Shows the store name and basic details. Allows quick identification and access to the store owner’s storefront.
  • Status – Indicates whether the store or plan is active, inactive, pending, or suspended. Helps admins monitor current operational state.
  • Plan Activate Date – Displays the date when the current plan was activated. Useful for tracking billing cycles and plan duration.
  • Action – Provides controls such as edit, upgrade/downgrade plan, activate/deactivate store, or view details for quick management.

Subscribe to A Membership Package  #

Let’s see how a new store subscribes to the membership package created by you. 

To subscribe to a membership pack a seller can-

  1. Go to his Store Dashboard and navigate to the Memberships option.
  2. From here select the plan and complete the purchase.
  3. Once order is completed, the mebership plan will be assigned to that store.

Note: If Store Permissions are enabled in the MultiVendorX settings, store owners will, by default, have access to those permissions and features even before purchasing a membership plan.

Once a store owner purchases a membership plan, their access and available features will then be controlled according to the permissions, limits, and perks assigned specifically to that membership plan.

However, if you want store owners to have restricted access until they purchase a membership, you should keep the Store Permissions options unchecked in the MultiVendorX settings. This ensures that stores only gain access to marketplace features and capabilities after subscribing to a membership plan.

Upgrade or downgrade Membership Plans  #

Store Owners who have subscribed to a membership package have the option to downgrade or upgrade their membership plans right from the frontend dashboard. 

To upgrade or downgrade a membership plan the vendor must –

  • Go to the Store Dashboard and select the Membership menu option
  • Once the Membership page loads, the store owner can view his membership details.
  • On the membership log visible to the store owner, he/she can then navigate to the Actions section and select the Upgrade or Downgrade option
  • Once selected, the store owner would then be redirected to the checkout page
  • Once the new plan is purchased, the store would be able to enjoy all benefits the plan has to offer.

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